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Hilton Garden Inn Erie

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#6 of 38 Hotels in Erie
Certificate of Excellence
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Hilton Garden Inn Erie
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599 Reviews from our TripAdvisor Community

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Showing 597: English reviews
Akron
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I spent our 41st wedding anniversary at this hotel. Upon check in, I inquired about a possible upgrade for our celebration. They gave us the bridal suite! I have to commend Brianna at the desk for that one. Apparently word got around that it was our anniversary because literally every employee at the hotel at one time... More 

Helpful?
Thank Augustus H
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

We appreciate you taking the time to review the Hilton Garden Inn Erie. I am very pleased to hear that your expectations were exceeded during your anniversary stay with us. 41 years is quite a milestone! Thank you for sharing it with us. Please come back and visit us again soon. More 

Whitby, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Had a very good stay at the Hilton Garden Inn while visiting my son at Mercyhurst University . The hotel service is great, rooms are clean and it is also close to restaurants and shopping. Overall great hotel

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bonnie O
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. I am very pleased to hear you enjoyed your time with us while visiting your son at Mercyhurst. We hope our hotel will be your 1st choice throughout your son's college education. Thank you again for your comments and we hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 1 week ago

It was a very comfortable stay, friendly staff very clean and up to date hotel. Modern conveniences, Keurig, and ports to charge your phone. Had a lovely bar for a very nice nicecap and very nice breakfast spread in the morning. Was in town for my daughter's white coat ceremony at Lecom. I will definitely stay there for future visits.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank KittyKat815
Riyadh, Saudi Arabia
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed for two night visiting Erie lake then Niagara falls. The hotel is in very good condition with clean and wide room equipped with a microwave and refrigerator. Had a free WiFi with good signal. Very friendly staff. Would recommend it if you look for a budget clean hotel the meet your needs.

Helpful?
Thank Soliman A
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

We appreciate you taking the time to leave feedback regarding your stay at the Hilton Garden Inn Erie. I am very pleased you enjoyed your time with us and got to enjoy Niagara Falls, which is only 2 hours away from us. Thank you again for your review and we hope to see you back here again soon! More 

Marshfield, Massachusetts
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

It really is a beautiful hotel. Great breakfast with a chef waiting to make your omelet, pancakes or Belgian waffles with all the fruit. Room was great too. It was an extremely hot and humid August night. Probably over night temps in the 80's. There may have been something wrong with the AC at the hotel but there was no... More 

Helpful?
Thank Jim C
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the temperature of the hotel. I will address your feedback directly with our Maintenance team. We hope you will consider staying with us again in the future. At Hilton... More 

Pewaukee, Wisconsin
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

About as expected for an HGI, 4-4.5 rating. So, I was working for a company based in Erie for nearly 5 years, and stayed here on average 2 wks a month over that time period. The property itself (location, condition, amenities and staff) are quite nice. Not a new hotel, but still in very good shape overall. Very good location... More 

Helpful?
Thank Mark S
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie and we truly appreciate your loyalty. We are very blessed to have such a great property, in a prime location of Erie. Thank you again and we hope to see you soon! More 

Columbia, Tennessee
Level Contributor
182 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Even though you are a ways from downtown I would recommend staying here. It's only about 10 min. and much cheaper than the hotels by the lake. We experienced a power outage for 18 hours during our stay which was not the fault of the hotel. The staff handled the situation very well and we were comped one of the... More 

Helpful?
Thank thebandteacher
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie and we truly appreciate your patience during the power outage. Faulty equipment from First Energy Electric Company cause the outage. We are very pleased to hear you enjoyed your time with us. Please come back to visit us again soon! More 

Rochester, New York
Level Contributor
6 reviews
2 of 5 stars Reviewed 2 weeks ago

The room smelled like chlorine. The tub was dirty, had to wash it before giving my children a bath! Not sure this would be a good pick for a family vaca. Also breakfast is not included its an additional $11 per person!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank portiad944
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

We appreciate you taking the time to give your feedback regarding your stay at the Hilton Garden Inn Erie. Your comments will be forwarded to our maintenance and housekeeping staff, to ensure these details will not be missed again. As far as breakfast, all Hilton Garden Inn properties offer a chef made-to-order plus all you can eat buffet for a... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This is the worst Hilton my husband and I have ever stayed at. We were driving home from a vacation in Vermont and needed an overnight stay on the trip back. Picked this place mainly because of the Hilton brand and because they advertised a hot tub. After a week of hiking and climbing our sore muscles craved a soak.... More 

Helpful?
Thank Pat F
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. Although, this is a poor reflection on our hotel, we do welcome constructive criticism and feedback so we may address the issues and correct them. Please contact me directly at Jennifer.fisher2@hilton.com or 814-866-1390 to discuss this matter in more detail. Thank you! More 

Easthampton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I needed to stay the night with my kids 7 and 4 since our trip home from Chicago was going slowly. I called directly at about 10 pm so she gave me a reasonable rate, we were comfortable, experience was with one person, Brittany I believe here name, she was authentic and as pleasant as naturally possible. I only wish... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Vincent C
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. I am pleased to hear you enjoyed your stay with us and I will make sure management and Brittany are aware of your comments regarding her superb customer service. Thank you again and we hope to see your family again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Erie hotel is located nine miles away from the Erie International Airport in the heart of the Peace Street Business District - with downtown Erie and the waterfront Bayfront District only ten minutes away. You'll also find that we're near the Splash Lagoon Indoor Water Park, Waldameer Water World, the Erie Zoo, Presque Isle State Park, and the Presque Isle Downs & Casino. Guests who stay at our hotel enjoy our free WiFi, on-site lounge/restaurant, fitness center, indoor pool with hot tub, room service, flat-screen HDTVs with premium cable, in-room microwaves and refrigerators, as well as our 24-hour business center and on-site convenient store. Upgrade to a suite with separate sitting area and large whirlpool tub. We're also adjacent to the Ambassador Banquet and Conference Center featuring 21,000 sq. ft. of event space. ... more   less 

Additional Information about Hilton Garden Inn Erie

Address: 2225 Downs Dr, Erie, PA 16509-4793
Location: United States > Pennsylvania > Erie
Price Range: $103 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Erie 3*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotwire, Expedia, Hotels.com, Priceline, Odigeo, TripOnline SA and Orbitz so you can book your Hilton Garden Inn Erie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Erie Hotel Erie
Hotel Style:
#4 Business Hotel in Erie
#5 Family Hotel in Erie
#7 Romantic Hotel in Erie
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