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Hilton Garden Inn Erie

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2225 Downs Dr, Erie, PA 16509-4793
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Traveler (27)
Room & Suite (9)
Dining (4)

About

#8 of 39 hotels in Erie
Location
Cleanliness
Service
Value
Travelers' Choice
The Hilton Garden Inn Erie hotel is located nine miles away from the Erie International Airport in the heart of the Peace Street Business District - with downtown Erie and the waterfront Bayfront District only ten minutes away. You'll also find that we're near the Splash Lagoon Indoor Water Park, Waldameer Water World, the Erie Zoo, Presque Isle State Park, and the Presque Isle Downs & Casino. Guests who stay at our hotel enjoy our free WiFi, on-site lounge/restaurant, fitness center, indoor pool with hot tub, room service, flat-screen HDTVs with premium cable, in-room microwaves and refrigerators, as well as our 24-hour business center and on-site convenient store. Upgrade to a suite with separate sitting area and large whirlpool tub. We're also adjacent to the Ambassador Banquet and Conference Center featuring 21,000 sq. ft. of event space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Fireplace
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
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Popular mentions
Tony wrote a review Sep 2020
Irwin, Pennsylvania14 contributions4 helpful votes
Family stayed for soccer tournament. Good location as close to fields. Hotel and room were clean. Service was good and staff was nice. Kids enjoyed the indoor pool. Breakfast was not included and was not the best.
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Date of stay: September 2020Trip type: Traveled with family
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Response from Lisa Chilson, General Manager at Hilton Garden Inn Erie
Responded 2 weeks ago
Thanks for staying! The hotel is very centrally located- close to sports park, Presque Isle state park and many restaurants. We are pleased that you enjoyed the indoor pool! Breakfast is a made to order breakfast for a small fee- not included in the room rate. We hope that you can come back to stay again soon!
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elimaries1 wrote a review Aug 2020
Buffalo, New York50 contributions13 helpful votes
Staff was great. Room was clean. Our kids loved the pool. Breakfast was great. There are several dining options for lunch and dinner within walking distance. Close to a mall. Definitely a great place to stay for a long weekend!
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Date of stay: August 2020
Rooms
Service
Sleep Quality
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Response from Lisa Chilson, General Manager at Hilton Garden Inn Erie
Responded Aug 24, 2020
Thank you for staying. We look forward to seeing you again soon!
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DLMWR wrote a review Jul 2020
Pittsburgh, Pennsylvania176 contributions41 helpful votes
We stayed here for one night. Although we checked in online, we were moved to another room next to the stairwell (so we heard noise throughout the night - minor issue compared to the rest). The most alarming room issue was when we walked into the bathroom for the first time and could smell heavy cigarette smoke. I called the front desk and they said that management was aware of the issue - I couldn’t believe that they put us in the room anyway. We are nonsmokers and the smell was uncomfortable. When we returned to the room after dinner, we found ashes behind the bathroom faucet, which made me question how thoroughly the room had been sanitized - luckily, I carry disinfecting wipes everywhere and wiped down all surfaces. There was also an incident with the elevators. The elevator clearly states that occupancy is for only 2 people unless you are in the same party. My husband and I were in the elevator and then three cleaning people - hotel staff - came into the elevator despite the hotel-mandated occupancy limits. I followed up with the front desk about all of these issues. The staff stated that they were concerned and said that they informed the manager who would follow up with us and likely give us points or money off of our stay. I waited a week and haven’t heard a word. Forget the points/money - the lack of manager follow-up demonstrates a clear lack of care for keeping guests safe during COVID. There are plenty of other hotels in the area - I would not recommend staying here unless and until management demonstrates a commitment to keeping guests safe, including ensuring room cleanliness and enforcing safety protocols with its staff.
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Date of stay: July 2020Trip type: Traveled with family
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Response from Lisa Chilson, General Manager at Hilton Garden Inn Erie
Responded Aug 24, 2020
Several changes have been made during the Covid pandemic. There are more protocols in place for extra cleaning and safety of guests and staff. there have been some staffing changes to the team too. Please try us again next time you are in the area!
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TedSLC wrote a review Jul 2020
Taft, California494 contributions128 helpful votes
On the plus side, the location is fantastic: easy access from the I-90, Aldi's across the street, restaurants within walking distance. I paid for a room with a hot tub, and that was nice, though obviously in need of detail cleaning. Staff was friendly. Most disappointing was the fact that the room was furnished to the absolute bare minimum: there was a desk and fridge and microwave, of course, but so much bare space. A nice chair would have helped; since it's a two-person room, where does the other person sit? The fridge was the cheapest available. I've paid less at a Hilton for so much more. Were I not exhausted from traveling, I would have left the hotel and gone to the Comfort Inn down the road for the same price.
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Date of stay: July 2020
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Response from Lisa Chilson, General Manager at Hilton Garden Inn Erie
Responded Aug 24, 2020
We would love the opportunity to see you again next time you are in the area!
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Loveaholiday2014 wrote a review Jun 2020
Cincinnati, Ohio29 contributions27 helpful votes
Our family has stayed at this Hilton Garden Inn many times over the years. A stay last week indicates something is not right. Prior to our trip, I called the hotel to inquire about cleaning procedures due to COVID-19. The woman I spoke to was very pleasant, but left me with little reassurance the hotel was taking precautions. She gave airy descriptions of, "Well, we all wear masks and you have to stay 6' apart..." I asked if the duvet covers were being laundered and she said, "I think they have to now?" When we checked in, we found the hotel under renovations. Not a big deal, but some heads up when I called or on the website would have been nice. The lobby had bare ceiling, yellow caution tape, piles of new furniture etc. We had driven a long ways and were tired and anxious and eager to just get to our room. We found visible soiling on light switches, hair on the bathroom floor and child's handprints all over the closet mirror. That was only the stuff we could see. We used disinfectant wipes on everything, but it just felt careless and yucky. When we checked out, the front desk asked how things were. I told them about the issues with the room and they offered to buy me some more HHonors points. Guess we'll see if that happens. I'd really prefer a sparkling, disinfected room.
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Date of stay: June 2020
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Response from Lisa Chilson, General Manager at Hilton Garden Inn Erie
Responded Aug 24, 2020
We apologize that you experienced issues during your stay. changes have been made. Hope you can come back soon!
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PRICE RANGE
$95 - $203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn erie hotel erie
LOCATION
United StatesPennsylvaniaErie
NUMBER OF ROOMS
104
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Frequently Asked Questions about Hilton Garden Inn Erie
Which popular attractions are close to Hilton Garden Inn Erie?
Nearby attractions include Splash Lagoon Indoor Water Park Resort (0.4 miles), Shoe Fly (0.1 miles), and Tinseltown USA (0.6 miles).
What are some of the property amenities at Hilton Garden Inn Erie?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Erie?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Erie?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn Erie?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Erie?
Conveniently located restaurants include Chick-fil-A, Cracker Barrel Old Country Store and Restaurant, and Texas Roadhouse.
Are there opportunities to exercise at Hilton Garden Inn Erie?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hilton Garden Inn Erie have an airport shuttle?
Yes, Hilton Garden Inn Erie offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Erie?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Erie offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Erie?
Many travelers enjoy visiting Erie Maritime Museum (6.0 miles) and Erie Land Lighthouse (6.6 miles).