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Holiday Inn Express & Suites North East

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#11 of 38 Hotels in Erie
Certificate of Excellence
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Holiday Inn Express & Suites North East
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365 Reviews from our TripAdvisor Community

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Showing 365: English reviews
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Ontario, Canada
Reviewed yesterday NEWvia mobile

Great staff, clean hotel. A little far out from everything but I knew that at time of booking. I would return again if travelling there to visit friends as the cost is affordable for the amenities and service

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Helpful?
Thank jenliahardy
Detroit, Michigan
Reviewed 3 weeks ago via mobile

Pulled into hotel in bad snow. Didn't know it was open since they're doing construction. Justin at front desk was great !! Very helpful and friendly. The hotel part we stayed in was brand new renovated room. Very clean and spacious room. Had good night sleep and breakfast was included. Glad to have found this hotel when we needed it.

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Helpful?
Thank Cari C
Jay S, Manager at Holiday Inn Express & Suites North East, responded to this review

Dear Cari, Thank you so much for your "Five Star" review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jay Shah

Parry Sound, Canada
Reviewed 4 weeks ago via mobile

We had a fantastic experience with this Holiday Inn. We were greeted with a warm and friendly welcome from Justin as soon as we walked in. We even had a curtesy call when we got settled in our room to make sure we had everything we needed. That was very nice. Despite renovations going on around us we had an...

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Helpful?
Thank carly442
Jay S, Manager at Holiday Inn Express & Suites North East, responded to this review

Dear Carly, We could not agree with you more that “Justin” is definitely one of the best in the hospitality business and we are extremely fortunate to have him in our team. We will definitely recognize “Justin” for his outstanding hospitality he demonstrates to all of our guests. Thank you very much for sharing your experience with us & looking...

Fairborn
Reviewed February 21, 2017 via mobile

We got their late at night. The crib was in our room before we could even get our bags from the car. Hotel appeared brand new, very clean. LARGE room. Breakfast was great, hot foods, filling. Staff was friendly, courteous and helpful. We will definitely stay here again!

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Helpful?
Thank Katherine B
Jay S, Manager at Holiday Inn Express & Suites North East, responded to this review

Dear Valued Guest, Thank you for taking the time to share such a wonderful review with the online community! It is great to hear all of the wonderful things you have to say about your time here with us. The best compliment a guest can pay to a hotel is that you would recommend us to anyone and we very...

Reviewed February 13, 2017

Justin was an unexpected shining beacon of extraordinary customer service. He provided the type of care that is rare these days, and he would be an asset to any organization. He was friendly, courteous and helpful beyond our expectations.

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1Thank Rey T
Jay S, Manager at Holiday Inn Express & Suites North East, responded to this review

Dear Valued Guest Thank you so much for staying with us and your wonderful review of your stay. We feel that people are our most valuable resource in any business and especially in Hospitality. “Justin” is a kind hearted and genuine person he does a great job accommodating our guests needs and helping make their stays memorable. I will be...

Reviewed February 10, 2017

Clean, quiet and well appointed room, crisp sheets nice pillows and bath room had all of the necessities required. UI am not going to try and add letters just to be meeint your 200 letter requirement Your requirement just ruined my attempt to respond to the review.

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Helpful?
Thank Erroll C
Jay S, Manager at Holiday Inn Express & Suites North East, responded to this review

Dear Valued Guest, Thank you for taking the time to share such a “Five Star” wonderful review with the entire online community! It is great to hear that you had such a good experience, especially with our service and cleanliness. We know that these two areas are the most important for our guests and I will make sure that our...

Reviewed January 19, 2017

We were only two hours from home when a wall of snow suddenly hit and erased all signs of the highway in front of us. We knew we had to get off the road immediately and as luck would have it we were right next to the exit to North East, PA. A quick call to the Holiday Inn and...

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Helpful?
Thank John S
Jay S, General Manager at Holiday Inn Express & Suites North East, responded to this review

Dear Valued Guest / John, Thank you for taking the time to share such a “Five Star” wonderful review with the entire online community! It is great to hear that you had such a good experience, especially with our service and cleanliness. We know that these two areas are the most important for our guests and I will make sure...

Coral Springs, Florida
Reviewed January 4, 2017

I visited this Holiday in for what was suppose to be a wonderful weekend with family and friends to celebrate my Granddaughters Baby shower. As would happen in North Western PA there was a Lake Effect Snow for that weekend. The staff, Joan in particular, went above and beyond to keep us current on weather and road conditions. There was...

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Helpful?
Thank themorgagngirl
Jay S, General Manager at Holiday Inn Express & Suites North East, responded to this review

Dear Valued Guest, We appreciate you taking the time to make us aware of your delightful experience with our outstanding Front Desk Representative “Joan”, we are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our staff's efforts and takes the time to say thank you. Your comments will...

Peoria, Illinois
Reviewed January 2, 2017

This hotel is very clean, the staff is friendly and the breakfast was great. The kids enjoyed the pool area, but the hot tub was just warm not hot. Our room was on the highway side, and the thin windows let a lot of road noise in. I suspect that a room on the non-highway side would result in a...

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Thank HooRider
Jay S, General Manager at Holiday Inn Express & Suites North East, responded to this review

Dear Valued Guest, Thank you very much for your recent stay with us. Foremost, please accept our sincere apologies for any shortcomings you experienced with outside noise. Our hotel is very proud of its level of service and for this reason your comments are very troubling and will certainly be looked into. We appreciate your feedback as this is our...

Montoursville, Pennsylvania
Reviewed December 10, 2016

We always stay with Holiday Inn but this one is a personal favorite! Wonderful service and very clean! The breakfast was great. The pool is very clean and warm. Our room was very spacious. The staff is so welcoming and always very helpful!

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Thank meannielil1
Jay S, General Manager at Holiday Inn Express & Suites North East, responded to this review

Dear Valued Guest, Thank you so much for your “Five Star” review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in North East, Pennsylvania. Located just minutes from the shores of Lake Erie, our North East, PA, hotel offers convenient access to local businesses and is just a short drive to the town of Erie. Conveniently located within one mile of Mercyhurst College and ten miles of five local vineyards, our North East hotel is ideal for leisure travelers exploring everything the area has to offer. You can experience skiing at Peek 'n' Peak, the beauty of the Erie shore at Presque Isle Bay State Park or Halli Reid Park or racing at the Lake Erie Speedway. North East also hosts many festivals, including September's popular Wine Festival. Our hotel near the Erie County Convention Center is perfect for travelers doing business in North East. We are conveniently located near many local companies, such as General Electric, Erie Insurance Group, the Plastek Group, Viking Plastics Inc., Thompson Maple Products, Inc., and Welch's. During your stay at our North East hotel, be sure to relax in our indoor heated pool, whirlpool and sauna or work out in the fitness center. You can stay connected with free high-speed, wired and wireless Internet access, and enjoy our free hot breakfast bar featuring our 100% Arabica Smart Roast coffee and signature cinnamon rolls, available every morning. Check out our great North East, PA hotel deals and book your stay with us today. ... more   less 

Additional Information about Holiday Inn Express & Suites North East

Address: 6310 Old Station Road, Erie, PA 16428
Location: United States > Pennsylvania > Erie
Price Range: $93 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites North East 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel North East
Holiday Inn North East
Hotel Style:
#4 Romantic Hotel in Erie
#6 Business Hotel in Erie
#7 Family Hotel in Erie
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express & Suites North East staff and other travelers.
3 questions
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Questions? Get answers from Holiday Inn Express & Suites North East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“check reviews by prior guests”
 of 5 bubbles , Feb 10, 2017 | Read review
“Good room great service”
 of 5 bubbles themorgagngirl, Jan 4, 2017 | Read review
“Ask for a room on the non-highway side”
 of 5 bubbles HooRider, Jan 2, 2017 | Read review
“Ask for a room on the backside of the hotel - away from the local road and the freeway.”
 of 5 bubbles KathyH442, Oct 18, 2016 | Read review
“request a room away from the traffic....it's a little noisy”
 of 5 bubbles 692jackieb, Oct 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question