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Holiday Inn Express & Suites North East

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6310 Old Station Rd, Erie, PA 16428-4916
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (121)
Room & Suite (71)
Pool & Beach (45)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites North East
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 39 hotels in Erie
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to the Holiday Inn Express Hotel & Suites in North East (Erie), Pennsylvania. Just added new Indoor water park & that includes 8 kind of different water features with 30 ft slide, lazy river etc. Located just minutes from the shores of Lake Erie, our North East, PA, hotel offers convenient access to local businesses and is just a short drive to the town of Erie. Conveniently located within one mile of Mercyhurst College and ten miles of five local vineyards, our North East hotel is ideal for leisure travelers exploring everything the area has to offer. You can experience skiing at Peek 'n' Peak, the beauty of the Erie shore at Presque Isle Bay State Park or Halli Reid Park or racing at the Lake Erie Speedway. North East also hosts many festivals, including September's popular Wine Festival. Our hotel near the Erie County Convention Center is perfect for travelers doing business in North East. We are conveniently located near many local companies, such as General Electric, Erie Insurance Group, the Plastek Group, Viking Plastics Inc., Thompson Maple Products, Inc., and Welch's. During your stay at our North East hotel, be sure to relax in our indoor heated pool, whirlpool and sauna or work out in the fitness center. You can stay connected with free high-speed, wired and wireless Internet access, and enjoy our free hot breakfast bar featuring our 100% Arabica Smart Roast coffee and signature cinnamon rolls, available every morning. Check out our great North East, PA hotel deals and book your stay with us today.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Water park
Waterslide
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Business Center with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Hindi
604Reviews13Q+A100Room tips
Traveler rating
  • 371
  • 148
  • 53
  • 21
  • 11
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Popular mentions
Donna Adkins wrote a review Dec 2020
1 contribution
Lisa was awesome ... so friendly . The hotel is updated, clean and inviting. Breakfast was excellent. We arrived late and were greated as if it was the start of the shift. When we asked if anyone was on the floor above us, Lisa even tried to rearrange our room. So customer oriented!!! Great place to stay !!!
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Date of stay: December 2020Trip type: Traveled with family
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Niki T wrote a review Aug 2020
3 contributions
We frequent this hotel a couple times a month just to simply get away for a little family time without traveling outside of our area due to the current COVID restrictions. The staff from the front desk the housekeeping are fantastic I can’t complain. The only complaint that I have is the breakfast to go. It is very tasteless, slim to no options, just overall in my opinion disgusting. I understand they operate under limitations/restrictions however it could improve greatly with not much effort.
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
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Amber S wrote a review Aug 2020
Latrobe, Pennsylvania3 contributions2 helpful votes
My family of 3 adults and 8 children had booked a 3 night stay at this hotel. Our rooms were not ready upon arriving at 3:12pm. We did not get our rooms until alittle after 7pm!!!! There was blood on the pull out sofa, there was loud music playing in the parking lot all night long, there were people who were drunk and tripping running around every floor screaming and yelling until almost midnight!! My 3 year old daughters fingers got stuck in the elevator door so we pushed the emergency button and NOT ONE,PERSON CAME TO ASSIST!!!! THE RECEPTIONISTS WERE VERY RUDE, DISRESPECTFUL, AND INCONSIDERATE!!! I WILL NEVER RECOMMEND THIS PLACE TO ANYONE!!!!!!
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Date of stay: August 2020Trip type: Traveled with family
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express & Suites North East
Responded Aug 21, 2020
Good Day E8053YFambers! We hold on to our commitment to rewarding our guests with remarkable features and services. Thank you for your stay and for sharing your honest thoughts about us. Lasting and superb impressions are what we want our guests to have, and I'm afraid that you saw us on a different note. I'm sorry to hear that you needed to wait for your rooms and that you felt uncomfortable with the upkeep of the pull out sofa. All we want is to make our guests happy, and I'm worried that our staff service missed the chance to leave a positive mark. The comments of our guests are very much welcome. I went ahead and relayed yours to the management team, including your feedback about the noise from other guests. Please trust that your remarks will keep on inspiring us to fix our areas for improvement and continue to strive for the best outcomes. Hopefully, you can check the private message that I sent you. I hope that you'd let us make your next visit to the area efficient and frictionless. Stay safe, Leni C. Case Manager IHGService
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Zac E wrote a review Aug 2020
1 contribution2 helpful votes
When we arrived, we were only given one of two rooms. They then didnt even give us the right room, 4 hours later they finally got us our second room. We had nothing but issues, including blood on the sofa, and unsanitary situations. I would never recommend this hotel to anyone.
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Date of stay: August 2020Trip type: Traveled with family
2 Helpful votes
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Response from Jay Shah, Owner at Holiday Inn Express & Suites North East
Responded Aug 9, 2020
Dear valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Jay Shah
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RO Ott wrote a review Aug 2020
1 contribution2 helpful votes
We visit this place every year but unfortunately this will be our last. We only stayed one of the two nights booked & I even forfeited my $130+ for the second night because it was that bad. There was hair in the shower and all over the sofa bad along with crumbs from something. The room definitely hadn’t been dusted or vacuumed in quite some time. I went down to the front desk but there were so many people & my children were tired from the day at splash lagoon so we just headed to bed. There were no family suites left when I booked so we decided to share the king bed. All night long, doors slammed constantly but I couldn’t quite tell what kept waking us up throughout the night. We were directly above the entrance. The next morning we decided to make the best of it by going into the pool area. It was crowded and no social distancing to be had. My son and I went up to the top of the waterslide and it looked like baby poop or vomit at the top of the slide. I notified the front desk immediately. We went upstairs, changed our clothes & packed up to leave. I let the front desk know as we were leaving that it was a day early & why. Mind you, the slide was still opening and being used!!! The best they offered was a different room, it wasn’t worth it so we just left. Sometimes it’s not about the money but I assure you we will never make the trip there again.
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Date of stay: August 2020Trip type: Traveled with family
2 Helpful votes
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Response from Jay Shah, Owner at Holiday Inn Express & Suites North East
Responded Aug 4, 2020
Dear Motterson, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Jay Shah
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PRICE RANGE
$81 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel north east, holiday inn express hotel and suites, holiday inn north east
LOCATION
United StatesPennsylvaniaErie
NUMBER OF ROOMS
123
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Frequently Asked Questions about Holiday Inn Express & Suites North East
Which popular attractions are close to Holiday Inn Express & Suites North East?
Nearby attractions include Lakeview Wine Cellars (2.9 miles), Lake Shore Railway Museum (1.5 miles), and Arrowhead Wine Cellars (3.5 miles).
What are some of the property amenities at Holiday Inn Express & Suites North East?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites North East?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Express & Suites North East?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites North East?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites North East?
Conveniently located restaurants include Freeport Restaurant, The Skunk & Goat Tavern, and Johnny B's Restaurant.
Are there opportunities to exercise at Holiday Inn Express & Suites North East?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites North East?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites North East offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express & Suites North East?
The staff speaks multiple languages, including English and Hindi.
Is Holiday Inn Express & Suites North East accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.