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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 12/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TownePlace Suites Erie
Updated 12/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 39 hotels in Erie
Location
Cleanliness
Service
Value
The TownePlace Suites by Marriott® Erie, PA, adjacent to the newly remodeled 170+ store Millcreek Mall Complex, is just the destination whether you need to stay one or one hundred nights! With our great long term stay rates you'll get more than you expected while paying less than you thought! The hotel is convenient to Hamot and St. Vincent Hospitals, Gannon and Mercyhurst Colleges and Edinboro and Penn State Behrend University.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Indoor pool
Heated pool
Bar / lounge
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
36Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
687Reviews11Q+A100Room tips
Reviews
Traveler rating
- 330
- 224
- 79
- 32
- 22
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Popular mentions
I’ve stayed at several hotels since the pandemic started and this is the first one where I felt uncomfortable and actually considered moving to another hotel. It started when we checked in and the desk clerk had her young son running around behind the counter banging on all sorts of things and what appeared to be her husband/boyfriend draped across a chair by the counter less than six feet from us, waiting for her to get off work. No social distancing here. It ended with us passing a maskless maid in the hall as we checked out. At least she smiled and wished us well. In between, we had other reasons for concerns. Our room raised similar issues. Prior guest’s ice in the freezer hadn’t been cleaned out. Dust on top of the frig confirmed there were at least some surfaces that hadn’t been cleaned in a long time. Hair in the soap dish in the shower. Sand in the sheet of the sofa bed. Common areas had similar issues with visible dust on phones in elevator lobbies. Overall, it was just a huge difference from the hyper-clean experiences we’ve had at other hotels. Prior to this I thought it was overkill. Now I realize how much peace of mind it gave us. Even little things like elevator capacity limits and letting us choose if we wanted maid service or not were missing. The room itself was small. We used the sofa bed and when extended it abutted the end of the king bed and you could not get to the other side of the room without crawling across one of the beds. Even the refrigerator was jammed in a space where the frig door couldn’t open or close without hitting the room door or kitchen counter. This was particularly annoying because the shelves were in the top positions and couldn’t be taken out and adjusted because the frig door couldn’t open wide enough to take them out. Electric outlets worked inconsistently and there were no USB chargers. GFCI’s needed reset. Ice machine on third floor was out of order. The best part of the stay was when we went to get some ice cream from the front desk and no one was there. We helped ourselves and used the app to tell them to charge the room. Best touchless experience we had. Ironically, they told us next time we should use the phone at the front desk to call them. See my comments on phones above. No thanks. I expected better quality controls and consistency by Marriott. All the items I mentioned, and I’m sure more, could easily be observed simply by inspecting some rooms and common areas.…
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Date of stay: September 2020
Value
Location
Service
Helpful
Response from Tharaldson Hospitality, Owner at TownePlace Suites Erie
Responded Oct 4, 2020
Please accept our sincere apology for the service you received. We appreciate your feedback and have shared your comments with our hotel team to better improve our service for any future visits. Again, thank you for your review. Have a Great Day! Amy Trostle
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+1
Location: It is in a complex with Fairfield Inn by Marriott and Homewood suites as neighbors. You have to drive straight to Home Goods and then make a left and you will be in the hotel complex. The Millcreek Mall is crossing the street and there are other stores like Ross in the shopping center next to the complex. The hotel is 2 minutes from I-79. It took us about 12 minutes to drive to The Bicentennial tower and about 15 to the Entrance to Presque Isle State Park. Giant eagle to buy groceries is nearby. Check-In: We arrived around 2p,m. and our room was ready. They assigned us a room on the first floor as requested. Room: Our room had a queen bed with a kitchenette. We were 2 adults and the room felt small. There were plenty of cabinets to store your belongings. There were outlets in the room, bathroom and kitchenette but I did not see a single USB port charger. The bed was comfortable. The kitchenette was fully stocked with plates, glasses, paper towel, small dish detergent, frying pan, pans and pots, toaster, can opener, knives, coffee pot, cups, glass containers, measuring cup, utensils, some Tupperware, handheld dustpan with brush, dishwasher and dishwasher pod. I did not use the dishwasher, stove or any of the cookware. See my pictures for better reference. Bathroom: No shampoo was provided. Reception gave me one. Plenty of towels and a closet with an extra pillow and blanket. There was an iron and ironing board. Breakfast: Disappointed. I did not see fresh fruit. There was yogurt, cartoon milk, boxed orange juice, a 2 pack of hard boiled eggs, toast, bagels, cereal, muffins, granola bars. There is a hand sanitizer station at the entrance of the breakfast room. Fitness center and pool: I did not use either. The pool opened for the guests the afternoon of my last day. You have to sign up for the pool and fitness center. Pool maximum time is 1.5hrs. Only so many people are allowed in the pool at the same time. Service: It was ok. They did what they were supposed to do. Areas to improve: I found a hair in the refrigerator. A clean glass in the dishwasher ( someone forgot to remove it). No shampoo in the bathroom. No USB charger in the room. Room is small.…
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Date of stay: August 2020
Value
Cleanliness
Service
Helpful
Response from melissa orsini, General Manager at TownePlace Suites Erie
Responded Sep 7, 2020
Dear Teresa3000, Thank you for taking the time to share your feedback. We will be sure to pass these in room issues on to the appropriate department to make sure these short falls do not happen in the future.
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Everyone we encountered at TownePlace Suites has been wonderful. With all the changes Covad brings to travel, they have really stepped up to make their guests safe and comfortable. We are almost done with our month stay and have enjoyed the location and room. Big Thanks to Melissa, Emily, Michael and Shari at the front desk, who help coordinate these odd times with room supplies and cleaning. We appreciate all the staff who kept the hotel clean and working. I was bummed that the pool had not been open, but they were waiting for an inspection. It did open during our stay, with use by appointment and that worked fine. We love the location – lots of restaurants, including local ones within 2 miles and two grocery stores close. Easy to get to Presque Isle and Ashbury Woods for time outside. I booked to stay here again in a few weeks.…
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Date of stay: August 2020
Rooms
Service
Sleep Quality
Helpful
Response from Tharaldson Hospitality, Owner at TownePlace Suites Erie
Responded Nov 25, 2020
We are pleased to hear you enjoyed your stay. Thank you for your great review! Have a Great Day! Amy Trostle
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Made a trip out to Presque Isle for the day and needed a place to stay overnight. We have a 1 year old so the Marriott TownePlace Suites (multiple rooms) option was a must! We used one room to set up his pack and play and the main area for all of his things! The kitchen and table were great for feedings and overall this facility was a great value and hotel!
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Date of stay: August 2020
Value
Rooms
Service
Room Tip: 2 Bedroom Suites provide you with plenty of space for a family of 3-5!
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Helpful
Response from Tharaldson Hospitality, Owner at TownePlace Suites Erie
Responded Nov 25, 2020
We are happy to hear you enjoyed your stay. Thank you for your review. We hope to see you again soon. Have a Great Day! Amy Trostle
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+1
We planned to stay at one of the Splash Lagoon hotels but a week before our trip, they called and cancelled stating they needed to do a deep cleaning. I was stressed due to COVID so I searched for a new hotel with a high cleanliness rating. I did not want to be cancelled on again because this trip could not be planned for another time. Typically my family stays in a double queen room for $100. So when I found a high rated room that offered a small kitchen I thought why not? So for $150, we have a queen bedroom with a sofa couch and a kitchen. It is very clean and the furniture is comfy. There is a ton of storage if someone was planning to stay multiple nights, which makes sense since this is a tourist area. There is a shopping plaza next door and lots of restaurants too. Great area!…
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Date of stay: August 2020Trip type: Traveled with family
Helpful
Response from Tharaldson, Guest Relations Manager at TownePlace Suites Erie
Responded Aug 10, 2020
We are pleased to hear you enjoyed your stay with us. Thank you for your great review! We hope to see you again when you are in the area. Have a Great Day! Amy Trostle
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PRICE RANGE
$112 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
erie towneplace hotel erie, towneplace suites erie, erie towneplace suites
LOCATION
United StatesPennsylvaniaErie
NUMBER OF ROOMS
99
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Claim Your Listing Frequently Asked Questions about TownePlace Suites Erie
Which popular attractions are close to TownePlace Suites Erie?
Nearby attractions include Millcreek Mall (0.4 miles), Pulakos Chocolates (0.5 miles), and Round One Entertainment (0.7 miles).
What are some of the property amenities at TownePlace Suites Erie?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at TownePlace Suites Erie?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites Erie?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
Is parking available at TownePlace Suites Erie?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites Erie?
Conveniently located restaurants include Firebirds Wood Fired Grill, Picasso's Erie, and Cheddar's Scratch Kitchen.
Are there opportunities to exercise at TownePlace Suites Erie?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does TownePlace Suites Erie have an airport shuttle?
Yes, TownePlace Suites Erie offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TownePlace Suites Erie?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites Erie?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites Erie offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.