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Residence Inn Erie

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Residence Inn Erie
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280 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Maine
Reviewed 4 days ago NEW

From check in to check out everything went like clockwork and everyone was very pleasant. Very attractive room with king bed and fireplace with small kitchen area., Nice large bathroom. Would definitely stay here again. Many restaurants very closeby.

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Helpful?
Thank MaineMaine
WNY
Reviewed 6 days ago NEW

We stayed in a two bedroom, full suite. All appliances, dining table for 4. Comfortable beds. Large closet and dresser. Great Staff, especially at breakfast. Breakfast was cereals, fresh fruit, eggs, waffle stations, meat, juices, potatoes etc.. very busy.

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Helpful?
Thank Violet K
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for taking the time to review the Residence Inn Erie, Violet K! We are happy to hear that you enjoyed the many amenities our property has to offer. I will be sure to forward your great comment about the staff to our team- they will appreciate it! We just rolled out our new breakfast, and are glad you...

Meadville, PA
Reviewed 1 week ago

Adult travelers should be aware that this hotel is attached to an indoor water park. On weekends, the place is full of screaming kids in wet bathing suits. The rooms are what you expect of Residence Inn. The breakfast is also standard. The folks working at the front desk were helpful and personable.

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Helpful?
Thank Mary P
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for your kind words about our front desk staff- we truly enjoy the interactions we get with our guests. We are definitely a unique property for being a Residence Inn since we attached to the water park- I assure you it is not always as hectic as when you stayed- holiday weekends are always especially busy with the...

Buffalo, New York
Reviewed 1 week ago

We travel here every year when we visit extended family for Thanksgiving. Part of our trip is a visit to Splash Lagoon Waterpark, which is connected to the hotel. Knowing that, we also have limited expectations for the hotel. This is our 6th stay at the hotel and every year we enjoy having the full fridge/sink/microwave/fireplace and a nice warm...

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Helpful?
Thank codie11
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for taking the time to review the Residence Inn Erie! I am happy that you continue to visit us each year around the holiday, we truly love to see familiar faces each year! I am deeply sorry for the inattentiveness you received from a member of our staff- this is certainly not our standards and an isolated incident....

Reviewed 4 weeks ago via mobile

If you like walking through people smoking you'll love this hotel. They have tbutt buckets right by the door and people congregate around them to smoke 3 of 4 times we left the hotel we had to walk through people smoking outside the door. I asked management if they could move the butt buckets so people would not gather and...

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Helpful?
2Thank Robbieb00
Management response:

Thank you for your review on TripAdvisor. We are addressing the issues that you encountered during your stay. It was nice speaking with you personally yesterday regarding your concerns as well. As you know it is hard to control other guests but the hotel is working on implementing a few new ideas to keep this from happening again. Thanks again...

Hastings, Michigan
Reviewed October 11, 2016 via mobile

This was our midway stop on journey from New York to Michigan. The room was very pleasant and relaxing. The room was very spacious and included a full kitchen. A couple of extra perks were the jacuzzi tub and fireplace. Looks like this could be a busy place for families to enjoy the attached water park. The included breakfast was...

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Helpful?
2Thank Lady NutHut
Management response:

Dear Lady NutHat, Thank you so much for reviewing our hotel. We really appreciate your kind words about our hotel and staff! I will make sure to post your review for our staff to see as well. Safe travels to you and we hope to see you on your return trip! Sarah Owens - GM

Mississauga, Canada
Reviewed September 19, 2016

We have come to this hotel every summer for the past 20 years - the location is perfect and the staff friendly and always helpful. The 2 bedroom suites + 2 full bathrooms are spacious and comfortable with enough room for privacy and family time in both the kitchen/dining room and the adjacent living room. As it is also a...

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Helpful?
1Thank bookit2014
Residence I, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for your great review of the Residence Inn Erie! We are so glad to hear that you are a return guest- we truly enjoy seeing guests year after year. We are happy to hear that the location is ideal for your travels. We look forward to seeing you again in the future!

Reviewed September 6, 2016

I forgot my husband's swim trunks and a muscle shirt in closet. Called the next day but it was not turned in. They said perhaps it was left somewhere else. I guess that is code for stolen. Dishonesty.

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Helpful?
1Thank sky024
Management response:

Dear Sky024, I'm very sorry to hear about your lost items, I would be happy to re-check lost and found and also check with Splash Lagoon to see if they have it in their lost and found. We hold on to all lost and found items for 60 days, our staff is all trained on proper handling and tagging of...

Lake City, Florida
Reviewed August 28, 2016 via mobile

This was a nice place to stay but very noisy. People were up all hours of the night banging around, yelling & slamming doors. Breakfast was very good. Pool was very nice, also had a hot tub. Staff were helpful & very friendly. Centrally located. Great location if you are going to Splash Lagoon. We did not go there.

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Helpful?
1Thank Kari L
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for your review of the Residence Inn Erie! We are so glad to hear that you were able to enjoy our breakfast and pool area, and also that the staff was welcoming to you. We are certainly a property that sees a lot of families travelling to visit Splash Lagoon. Again, we thank you for your review and...

Nashville
Reviewed August 1, 2016

As a brand I like Residence Inn a lot, especially when I am traveling with my family. But I don't like this property very much. Floor plan I stayed with my 2 small kids and in laws in 2 standard rooms recently. The floor plan for the standard room really does not work well at all, neither the bathroom, the...

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Helpful?
1Thank Andrew K
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for taking the time to provide us with your observations and feedback, Andrew K. We are working very hard to provide all of our guests with great experiences and your comments showed that we did not achieve that goal. For this, I sincerely apologize. This is not our hotel standard and not something we would want any of...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service

Additional Information about Residence Inn Erie

Address: 8061 Peach St, Erie, PA 16509-4732
Location: United States > Pennsylvania > Erie
Price Range: $122 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Erie 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Erie Hotel Erie
Erie Residence Inn
Hotel Style:
#10 Business Hotel in Erie
#11 Family Hotel in Erie
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Erie staff and other travelers.
4 questions
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Questions? Get answers from Residence Inn Erie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on first floor close to Splash Lagoon.”
 of 5 bubbles VioletK_12, 6 days ago | Read review
“Ask for a room away from the elevators”
 of 5 bubbles codie11, 1 week ago | Read review
“Make sure you don't accidentally leave anything behind of the slightest value.”
 of 5 bubbles sky024, Sep 6, 2016 | Read review
“Overall hotel layout looks fine”
 of 5 bubbles 575ernestom, Jul 1, 2016 | Read review
“Don't stay near one of the entrances without keycard entry if you want to feel safe.”
 of 5 bubbles snlewis715, Apr 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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