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Residence Inn Erie

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Residence Inn Erie
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275 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Mississauga, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We have come to this hotel every summer for the past 20 years - the location is perfect and the staff friendly and always helpful. The 2 bedroom suites + 2 full bathrooms are spacious and comfortable with enough room for privacy and family time in both the kitchen/dining room and the adjacent living room. As it is also a... More 

Helpful?
Thank bookit2014
Residence I, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for your great review of the Residence Inn Erie! We are so glad to hear that you are a return guest- we truly enjoy seeing guests year after year. We are happy to hear that the location is ideal for your travels. We look forward to seeing you again in the future! More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

I forgot my husband's swim trunks and a muscle shirt in closet. Called the next day but it was not turned in. They said perhaps it was left somewhere else. I guess that is code for stolen. Dishonesty.

Helpful?
Thank sky024
Management response:

Dear Sky024, I'm very sorry to hear about your lost items, I would be happy to re-check lost and found and also check with Splash Lagoon to see if they have it in their lost and found. We hold on to all lost and found items for 60 days, our staff is all trained on proper handling and tagging of... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

I booked this hotel thinking it was a Marriott and would be super nice. It was NOT super nice. It was on par with a comfort inn or lower end Grade best western. Generally clean and decent but there were stains on carpet, the bathroom sink was clogged, the remote for tv didn't work well, the DVD player didn't work,... More 

Helpful?
Thank Kari L
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for taking the time to write about our hotel. We appreciate your comments and concerns. We truly care about our guests comfort. We truly hope you will visit us again in the future, and if you would like to personally discuss the issues you encountered, please reach out to the hotel directly. Thank you again for taking the... More 

Lake City, Florida
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

This was a nice place to stay but very noisy. People were up all hours of the night banging around, yelling & slamming doors. Breakfast was very good. Pool was very nice, also had a hot tub. Staff were helpful & very friendly. Centrally located. Great location if you are going to Splash Lagoon. We did not go there.

Helpful?
Thank Kari L
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for your review of the Residence Inn Erie! We are so glad to hear that you were able to enjoy our breakfast and pool area, and also that the staff was welcoming to you. We are certainly a property that sees a lot of families travelling to visit Splash Lagoon. Again, we thank you for your review and... More 

Nashville
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 1, 2016

As a brand I like Residence Inn a lot, especially when I am traveling with my family. But I don't like this property very much. Floor plan I stayed with my 2 small kids and in laws in 2 standard rooms recently. The floor plan for the standard room really does not work well at all, neither the bathroom, the... More 

Helpful?
1 Thank Andrew K
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for taking the time to provide us with your observations and feedback, Andrew K. We are working very hard to provide all of our guests with great experiences and your comments showed that we did not achieve that goal. For this, I sincerely apologize. This is not our hotel standard and not something we would want any of... More 

Rochester, New York
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 12, 2016 via mobile

The kids love this place. They have a little court that the kids played tennis. But they love to play in the pool. Not crowded at all and is indoor. Parents stayed in the hot tub which is relaxing after a long drive on the highway. Staff members are very friendly. Lots of places nearby to eat. Splash Lagoon is... More 

Helpful?
Thank idahRAM2015
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you so much for your kind review of our hotel! I am so happy that you enjoyed the location and convenience of the hotel and that you were able to truly enjoy the great amenities our property has to offer. I truly hope you will come visit us again in the future. Thanks again! More 

Toronto
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 8, 2016

Stayed here with hubby & 2 kids. The suite was spacious & comfy. The full kitchen was handy, clean and worked well. Bathroom was clean & well stocked. A section of the carpet in the room needed to be cleaned or replaced, but everything else in the room was great. Breakfast featured eggs, bacon, waffles, various things to toast, plus... More 

Helpful?
Thank MarMadFred
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you so much for such a great review of the Residence Inn Erie!! We are truly pleased to hear that you genuinely enjoyed your recent stay with us. We are happy to hear you enjoyed the breakfast as well as the pool area. Thank you again for visiting, and we hope to see you again in the future should... More 

Windber, Pennsylvania
1 review
5 of 5 stars Reviewed July 6, 2016 via mobile

We went to Erie over the 4th and had a great stay at this place. The manager was very attentive to our needs and the rooms were great. My wife and I brought our 3 sons, so the breakfast buffet saved is probably $40 a day in food. :) The pool/tennis court provided hours of entertainment for our twin 10-year... More 

Helpful?
Thank mikebetcher
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you so much for taking the time to review our hotel! I am so happy to hear that you are a repeat visitor to the Erie area and everything our city has to offer. I am especially glad to hear that you were able to enjoy the convenience and amenities our property has to offer for families. We hope... More 

Montreal, Canada
1 review
3 of 5 stars Reviewed July 1, 2016

This hotel is very convenient when travelling with family and want more than a regular hotel room, since it offers options with full equipped kitchen and separate ambiances in some of their rooms. However, their bad side, is their customer services,very flat and standard. During our stay, the fire alarm spikes at 8am, we woke up in panic, all the... More 

Helpful?
Thank Ernesto M
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for your recent feedback regarding your stay with us. We were very sorry that you were woken up by the fire alarm going off. Unfortunately, we had to have our fire panel at the front desk replaced and it alarmed at the hotel level even after we put it in test mode. This was certainly nothing we planned... More 

Boston, Massachusetts
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 11, 2016

Overall, I had a great experience at this property. I was traveling through the area on a cross country drive and the Courtyard Marriott was sold out. The attendant at the desk was very helpful and called over to the Residence Inn, which had a room available. They gave me a great rate since it was late at night and... More 

Helpful?
Thank Nick F
Janelle F, Front Office Manager at Residence Inn Erie, responded to this review

Thank you for your kind words regarding our property, Nick F! I am glad that our night auditor was able to help find you a comfortable place to stay, making your arrival process simple. Thank you for your kind words toward our staff- I will be sure to forward your comments to them. We truly appreciate all of our guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Residence Inn Erie

Address: 8061 Peach St, Erie, PA 16509-4732
Location: United States > Pennsylvania > Erie
Price Range: $140 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Erie 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Erie Hotel Erie
Erie Residence Inn
Hotel Style:
#10 Business Hotel in Erie
#11 Family Hotel in Erie
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