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Sheraton Erie Bayfront Hotel

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Traveler (518)
Room & Suite (188)
Videos (1)
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About

#3 of 38 hotels in Erie
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.2
Travelers' Choice
GreenLeaders Gold level
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Fishing
Highchairs available
Parking garage
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Outdoor dining area
Special diet menus
Vending machine
Patio
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Bay View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.
1886Reviews46Q+A100Room tips
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Jessica M wrote a review Yesterday
1 contribution
+1
My birthday is in the end of Feb and my husband and I take weekend trips to just get away. We booked the Bayfront Sheraton in Erie, Pa and were disappointed in our stay. First, NO ONE mentioned anywhere that the hotel was under renovations. Not the Bonvoy app which we booked through or the hotel. We were met with that surprise when we got there. The restaurant inside the hotel was closed except for room service and the menu was extremely limited. We were on the 5th floor in room 529, which is at the end of the hall; and the carpet wasn’t finished. It was just laid the the end of the hall and rolled up the side of the wall. The room was EXTREMELY TINY. You walk in with the bathroom on your side with double doors but not big enough double doors. For an average person, you need to open both to walk through them and it was just annoying instead of just opening a single door. The shower had a sliding glass door which was nice but it wasn’t level and a towel wedged in the track was necessary in order for the door to stay shut while showering. There was a chest across from the bathroom for you to hang jackets, standard. The bed area was extremely cramped. Along the window wall had the air/heat unit. Crammed in that space was a sitting chair, small round nightstand table, a large round table, chair, and along the wall with the tv was a bench. If you had the heat on and sat at the table, you were blasted with the air from the heater. In order you use the bench for more than one person to use the table, you have to move the table out of the corner and then you’re basically blocking the other person using the chair in with the bed. THE SPACE IS SO SMALL. My husband is a platinum member and spends quite a bit of time in hotels for work and this was by far the most expensive AND smallest room he’s ever been given. He applied for their Bonvoy’s credit card since he stays so much and was given an e-gift card of $300. We were told they would apply it to our stay and they did but then upcharged our room the $300 to hide the credit. We had to speak to 3 different staff members to get it corrected and I honestly don’t even know if it was done properly yet. We checked out 2 days ago and were wanting for the credit to show on the account. Overall we won’t be back. We can stay across the bay at another hotel for less than half the price and double the size of the room. My husband took a video of the room to show a friend how he had his stuff set up so I took screen shots of what I could to show how tiny everything was. Other than moving the table out a couple of inches, there was nowhere to move.
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Date of stay: February 2024
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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donna n wrote a review Feb 25
Buffalo, New York156 contributions41 helpful votes
The basic rooms are small but the Sunset Suite is wonderful! Like a full apartment. Unfortunately there is only one. Everything is well appointed. Get the concierge level if you can afford it you get free breakfast and snacks. The staff is very nice!
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Date of stay: February 2024
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Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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geminibujie wrote a review Feb 5
Brighton, Michigan124 contributions64 helpful votes
What a beautiful setting right on the water and walking distance to quaint downtown. The room was very cozy and comfortable and love the "mirror night light" in the bathroom. Comfortable bed and pillows and a nice working space with a desk that raises and lowers. Had a very nice view of the marina. I got the top floor with access to the lounge which was really nice. Wish I could have staying longer. Your staff at the front desk, Willie Coleman & Lilly were FABULOUS! They were so polite and helpful, it was such a please dealing with them, thank you both! Definitely would recommend this hotel for your stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rachel Crandell, General Manager at Sheraton Erie Bayfront Hotel
Responded 2 weeks ago
Thank you so much for your glowing review! We're delighted to hear that you enjoyed our beautiful waterfront setting and found our location convenient for exploring downtown. It's wonderful to know that you found your room cozy and comfortable, and that you appreciated the thoughtful touches like the mirror night light in the bathroom. We're thrilled that you had a great view of the marina and that you were able to access the lounge on the top floor. We'll be sure to pass along your compliments to Willie Coleman and Lilly for providing excellent service; they'll be delighted to hear your kind words. Thank you for recommending our hotel, and we hope to welcome you back for a longer stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David O wrote a review Jan 2024
51 contributions9 helpful votes
The hotel is in downtown Erie, easily accessible, with a parking ramp right next door. I used mobile check-in, so a room was assigned, and a mobile key was available well before arrival. I still stopped by the front desk to ask some questions and make sure they had all the necessary information. The staff member was welcoming, helpful, and provided exceptional customer service....above and beyond what I typically see at other Marriott properties. The room appeared to be updated since my last visit and was modern, clean, comfortable, and quiet. Only one concern detracted from what otherwise would have been a perfect experience. The day before arrival, I received an e-mail from the hotel stating the restaurant and lounge were undergoing a renovation. While I applaud the modernization, I feel like this information should be shared on the hotel website so that customers can determine whether this does or does not suit their needs. As of today, there is no mention that these services are curtailed. If updating the website is not an option, then sharing this information via email should be done early enough to allow guests to alter their reservations, if they so choose, without financial penalty. Sending this message the day before arrival seems completely disingenuous.
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Date of stay: January 2024
Value
Location
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rachel Crandell, General Manager at Sheraton Erie Bayfront Hotel
Responded 4 weeks ago
Thank you for taking the time to share your detailed feedback with us. We greatly appreciate your positive comments regarding the convenient location, mobile check-in experience, and the exceptional service you received from our staff. It's heartening to know that your room met your expectations in terms of cleanliness, comfort, and modernity. We also appreciate your understanding regarding the ongoing renovations in our restaurant and lounge. Your feedback is invaluable, and we take your suggestion about updating our website with renovation information into serious consideration. We agree that transparency is crucial, and we apologize for any inconvenience caused by the timing of the email notification. Moving forward, we will strive to communicate such updates well in advance to allow our guests the flexibility to adjust their plans if needed. Your insights are essential to our continuous improvement, and we are grateful for your understanding and patience. We hope that despite this concern, you had an overall enjoyable stay with us and that we have the opportunity to welcome you back in the future. If there is anything more you'd like to share or discuss, please feel free to reach out. We value your feedback and are committed to providing the best possible experience for our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Todd R wrote a review Jan 2024
1 contribution
Not sure where to begin. Staying now first night of 2. Waited in line for 90 minutes to check in. Restaurant closed. Bar closed. No TV as internet is down. Paying over $850 for a 2 night stay. Guess I am the dumbest person on planet. Bye bye marriott bonvoy.
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Date of stay: January 2024
Value
Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dan Pora, General Manager at Sheraton Erie Bayfront Hotel
Responded Jan 13, 2024
Thanks for your recent stay and valuable feedback. Unfortunatley, we had a terrible windstorm in Erie last night causing us to loose our hotel WiFi and cause issues with a lot of our internal reservation system. We sincerley apologize for this unfortunate situation and can assure you that the issues have since been resolved. This also casued the TV and Movie system to go down. Our Restaurant is currently under renovations and we are very excited for our brand new product to be unvailed in the spring. We are still offering Room Service, Take Out and a pop-up bar for food and drinks for all of our guests during the temporary disruptions. Again, we sincerely apologize for this incident and we hope you give us another chance again and experienced our totaly transformed hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clarke K wrote a review Jan 2024
1 contribution
During a recent meeting, we had a technical problem with our computer. The Sheraton employee, Drake, who works with the banquet staff, stepped in, offered to help and solved our problem very quickly. Drake went above and beyond so the presentation could go on as planned. Thank you Drake!
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dan Pora, General Manager at Sheraton Erie Bayfront Hotel
Responded Jan 7, 2024
WOW! Thank you so much for the awesome review of the Sheraton! I am so pleased to hear that the staff took care of you so well and we hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John D wrote a review Nov 2023
1 contribution2 helpful votes
Dinner was amazing and Jessica was our waitress - Sara was our hot and fun bartender!! Both ladies took great care of us!! The bar was clean and the portions of the food was substantial. Definite high recommendation for future biz trips here!!
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Date of stay: November 2023
Value
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Trip type: Traveled on business
Room Tip: Check in before you park in garage.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Dan Pora, General Manager at Sheraton Erie Bayfront Hotel
Responded Nov 19, 2023
Thanks for your recent visit and AWESOME review of the Sheraton Hotel and Bayfront Grille Restaurant! We really appreciate your business and hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John T wrote a review Oct 2023
Hagerstown, Maryland66 contributions50 helpful votes
Overnight stay while on a business trip. Warm welcome from the front desk staff. Check in was a breeze. Loved the updated room. A restful night. Overall, a very pleasant experience from a lifetime elite member.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Dan Pora, General Manager at Sheraton Erie Bayfront Hotel
Responded Oct 10, 2023
Thanks for your AWESOME positive review of the Sheraton! We are so pleased you had such an amazing time and hope to see you back in Erie again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anita W wrote a review Oct 2023
Syracuse, New York59 contributions22 helpful votes
For a girlfriend getaway, this bayfront hotel was ideal--it is very easy to find and is accessible to downtown attractions, Presque Isle, and the Lake Erie Wine Trail. We were impressed by the well-trained, personable staff, and we were delighted to stay in newly renovated, tech-enabled guestrooms.
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Date of stay: October 2023
Value
Location
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Trip type: Traveled with friends
Room Tip: Adults-only swim time starts at 11pm
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Dan Pora, General Manager at Sheraton Erie Bayfront Hotel
Responded Oct 10, 2023
Thanks fo the FIVE STAR review! We are so pleased you had a great time and hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EccoMarianne wrote a review Sep 2023
Monroeville, Pennsylvania10 contributions14 helpful votes
Staying at the Sheraton Erie Bayfront Hotel is like staying with good friends! As we enter the hotel lobby we are always warmly welcomed back by the wonderful team consisting of Amy the VIP Ambassador and Kevin the Guest Services Supervisor. (see attached photo.) Their kindness and willingness to make our stay pleasant is one of the main reasons my husband and I have continued to return to this hotel at least 3 to 5 times a year for the past six years. Amy has an absolutely amazing sense of anticipating our every travel need and goes out of her way to make sure our stay is very comfortable and pleasant as she sincerely says "my pleasure"!!! Kevin too is amazing and is always eager to assist us, along with Lillian who personally delivered room temperature bottled water to me one afternoon. Warm welcome-backs also came from Tom (Engineering), Shaun (Transportation), Bilijana (Housekeeping) and even Dan the Hotel's General Manager!!! It is rare to be welcomed back by a hotel General Manager!! Although the hotel is going through a renovation, the cleanliness of the rooms and public areas have not been compromised. During our stay this month, our reservation included the Club Lounge Level. The rooms on this floor, which include impressive views of the Bay and Marina, have been updated with a more modern fresh decor along with the extremely comfortable beds which is such a plus! The extra money we paid for this level was well worth it. In the Club Lounge, both breakfast and evening buffets are offered along with snacks and beverages 24 hours a day. At breakfast we were warmly greeted by Destiny (Club Lounge Server) who sets up and serves a wide selection of options including hot entrees, cold cereals, bagels, various types of breads, sweets, fresh fruits, almond and oat milks, juices, coffee and tea. During the evening, the hot buffet was offered with several other light options. The hotel restaurant, Bayfront Grille, has a variety of well prepared menu selections. The grilled salmon and sirloin burger are at the top of our list. The servers, Jessica, Julie, and Amarie, are so friendly and efficient which added to our positive dining experience, as did the gorgeous view of the Bay. The restaurant also offers all-season patio dining which is absolutely amazing, along with the cozy fire pit. In our opinion, it is the staff at the Sheraton Erie Bayfront hotel who make this Marriott Property a "crown jewel"!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Pay for Bay View rooms, you won't be disappointed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Dan Pora, General Manager at Sheraton Erie Bayfront Hotel
Responded Oct 1, 2023
WOW! Thank you so much for your AWESOME review of the Sheraton Hotel and Bayfront Grille Restaurant! We all really enjoy having you as guests and appreciate you sharing your positive story about our property and team. We look forward to seeing you back in Erie in a few months! Thanks again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$172 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
erie sheraton, sheraton erie
LOCATION
United StatesPennsylvaniaErie
NUMBER OF ROOMS
200
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHERATON ERIE BAYFRONT HOTEL $143 ($̶1̶8̶4̶) - Updated 2024 Prices & Reviews - PA

Frequently Asked Questions about Sheraton Erie Bayfront Hotel
Which popular attractions are close to Sheraton Erie Bayfront Hotel?
Nearby attractions include Erie Maritime Museum (0.2 miles), Port Erie Bicentennial Tower (0.3 miles), and Experience Childrens Museum (0.5 miles).
What are some of the property amenities at Sheraton Erie Bayfront Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Erie Bayfront Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Erie Bayfront Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Erie Bayfront Hotel?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Erie Bayfront Hotel?
Conveniently located restaurants include Bayfront Grille, U Pick 6 Tap House, and Shoreline Bar and Grille.
Are there opportunities to exercise at Sheraton Erie Bayfront Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Sheraton Erie Bayfront Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Erie.
Are any cleaning services offered at Sheraton Erie Bayfront Hotel?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Sheraton Erie Bayfront Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Erie Bayfront Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.