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Hampton Inn & Suites Ephrata - Mountain Springs

730 reviews
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Traveler (78)
Room & Suite (37)
Pool & Beach (5)
Overview
  • Excellent77%
  • Very good18%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“green dragon”(11 reviews)
“great hotel”(39 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Ephrata - Mountain Springs
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (730)Write a Review
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Traveler rating
554
131
29
6
4
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LanguageEnglish
554
131
29
6
4
Show reviews that mention
All reviewsgreen dragongreat hotelapplebee's restaurantcomplimentary breakfastgreat staythe hotel stafffront desk staffthe breakfast areawould stay here againrooms are cleanlancaster countycookieswafflesshort driveamish countryhome away from homeindoor pool
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1 - 5 of 724 reviews
Reviewed 6 days ago

Very impressed with the cleanliness of the rooms and hotel in general. Staff was exceptionally nice and happy to provide assistance whenever needed. I would definitely recommend this hotel for anyone staying in the area.

Review collected in partnership with Hampton
Thank Gloria S
Hotel's Favorite
Reviewed November 25, 2017

I would definitely stay here again, do not hesitate to book your room here! Setting up for Christmas tree was stunning, staff was excellent. Room was safe and very comfortable. Parking was easy. Applebee’s right behind the hotel!

Review collected in partnership with Hampton
Thank Danthemantuckertonnj
Response from Jen K, General Manager at Hampton Inn & Suites Ephrata - Mountain SpringsResponded November 27, 2017

Hi Danthemantuckertonnj! Thank you for the great review! I am glad you were able to witness the staff putting up the tree. They had a wonderful time decorating it! We hope to see you again soon! Happy Holidays!

Reviewed December 18, 2017

The hotel was very clean, friendly staff, the gym was nice enough, and good for workout. Even though it was under construction they kept things comfortable. The stay was nice, and it's in a good location. The only complaint I would have are the pillows...More

Review collected in partnership with Hampton
Thank 886marissah
Response from Jen K, General Manager at Hampton Inn & Suites Ephrata - Mountain SpringsResponded 3 weeks ago

Hi 886marissah, Thank you for the 5 star review! I am happy to hear everything during your stay was great. Next time, let us know about your pillows and I am sure we will be able to find more firm pillows for you! See you...More

Reviewed December 5, 2017

Staff were all very professional, friendly, and ready to help with whatever we needed. Breakfast was good. Downtown was within walking distance and at night beautiful. Only negative - water pressure in shower not so great.More

Review collected in partnership with Hampton
Thank Daphne L
Response from Jen K, General Manager at Hampton Inn & Suites Ephrata - Mountain SpringsResponded December 7, 2017

Hi Daphne L, Thank you for the 5-star review! I am happy to hear you found the staff helpful and responsive! We will look into the water pressure issue as we did replace our water pump not too long ago to correct any water pressure...More

Reviewed November 28, 2017

Excellent customer service, hotel clean and updated. Breakfast was excellent. All staff we encountered was helpful and professional. We love stating here. The town is peaceful and quiet and everyone is friendly.

Review collected in partnership with Hampton
Thank amberj1125
Response from Jen K, General Manager at Hampton Inn & Suites Ephrata - Mountain SpringsResponded December 5, 2017

Thank you for the great review, amberj1125! We will see you again soon!

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$119 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$119 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (78)
Room & Suite (37)
Pool & Beach (5)
Dining (4)
Hotel & Grounds (49)
Bathroom (10)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Mrsosci
October 7, 2016|
AnswerShow all 2 answers
Response from janice f | Reviewed this property |
About 4 or 5 miles. It is very easy to get to.
0
Votes
DorothyD240
June 10, 2016|
AnswerShow all 2 answers
Response from Diana B | Property representative |
That would be us. We are less than 3 miles from Akron.
0
Votes
Room Tips
"Best views on the other side from where we are. Even numbers have the view."
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"ask for even number room"
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"Good hotel, customer service sucks."
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"There are several public computers in the breakfast area, but I doubt there is a separate business center."
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