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Hampton Inn & Suites Ephrata - Mountain Springs

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Hampton Inn & Suites Ephrata - Mountain Springs
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595 Reviews from our TripAdvisor Community

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Showing 589: English reviews
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for one night while on a business trip. Nice sized rooms. Comfortable beds. All amenities that are required are provided for. Heated pool. Ample free parking provided. Check in and out was very professionally done. Well done.

Helpful?
Thank Craig H
Maplewood, New Jersey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was 20 mins away from a college visit for us, and cheaper/more availability than staying in Lancaster during an open house weekend. It suited us perfectly well - seemed clean and we felt safe staying here. Staff is super friendly. Small gym and small indoor pool, too.

Review collected in partnership with Hampton

Helpful?
Thank Cadsaxl
Edina, Minnesota
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Didn't realize it was quite so far from the Pennsylvania Turnpike but it was a good choice. The room was clean and up to date. The complimentary breakfast was very good with a lot of choice. I would return if in the area again.

Review collected in partnership with Hampton

Helpful?
Thank Merrill55435
Eagleville, Pennsylvania
Level Contributor
176 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 1 week ago

I just stayed there two nights on business. Nice location in the center of town. This property is very well kept up. The staff are all amazing. The WiFi actually works fairly good for free WiFi. The complimentary breakfast was a step up from the usual Hampton Inn's. Room was immaculate. A/C worked great and was quiet.

Helpful?
Thank Marc19002
Management response:

Good Evening, I am always excited to hear such wonderful comments about our Team members at the Hampton Inn and Suites Ephrata. Our focus is a 100% guest satisfaction for all our guests, 100% of the time. As you experienced the Hampton Inn and Suites Ephrata is centrally located to all restaurants and attractions in the Ephrata and Lancaster areas,... More 

Pittsburgh, Pennsylvania
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here overnight on the way back from the shore. It met and even exceeded the high quality expectations We have for Hampton Inns. The location is a little different, in town on Main St. (literally) rather than off the highway. We walked to a neighborhood place for dinner. Staff were engaging, friendly, and authentic (or at least they gave... More 

Review collected in partnership with Hampton

Helpful?
Thank Richard K
Management response:

Good Evening, Thank you for the wonderful comments about our Team members at the Hampton Inn and Suites Ephrata. We focus on 100% guest satisfaction for all of our guests , 100% of the time. The hotel has a great location, with many area restaurant and attraction in walking distances of the hotel. I wanted to let you know that... More 

Port Jefferson Station, New York
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent staff, very accomodating. Make you feel like a valued customer. Very clean rooms. Hotel is located between Lancaster ( with its shopping and outlets) and Adamstown (with all its antique stores). Many Restaurants available within a short distance and an Applebees on the premises. Would return when in the area without any reservations

Helpful?
Thank Robert D
Management response:

Good Morning, Thank you for the wonderful comments about our Team members at the Hampton Inn and Suites Ephrata. Our team is very proud of all of their accomplishments in customer service, and the cleanliness of our hotel. As you experienced the hotel is centrally located to all restaurants and attractions in the Ephrata and Lancaster areas. You should know... More 

Carlisle, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived late and left early. Front deck clerks not friendly. Price charged was more than listed on the website. The night before I stayed in Providence RI in a full service hotel for $136 a night. Who would think that this older hotel in Ephrata would charge more. Definitely not worth the cost.

Review collected in partnership with Hampton

Helpful?
1 Thank William R
Management response:

Good Evening, I am sorry you were disappointed about your stay at the Hampton Inn and Suites Ephrata . It is not like our team to deliver a poor experience a guest stay at our hotel. We always strive for 100% guest satisfaction, and it is the focus of our team to make sure all of our guests are completely... More 

United States
1 review
4 of 5 stars Reviewed 1 week ago

Clean rooms and helpful staff. Good place to eat breakfast in the morning. Kids enjoyed the pool but was a little chilly for me. This is our second stay at this motel so I guess they are doing something right.

Review collected in partnership with Hampton

Helpful?
Thank Randy B
Management response:

Good Evening, I really appreciate your wonderful comments about the Team Members at Hampton Inn and Suites Ephrata. We are very focused on making sure we deliver 100% guest satisfaction to all our guests, and I glad that you enjoyed our Hampton breakfast. We set the temperature for our pool at 76 degrees, and I am sorry that it was... More 

Whiteville, NC, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The nicest staff and they made the vacation even better ! Always smiling and offering help with area attractions and directions. Also have good advice on area restaurants and dining!! Hotel was extremely clean and attractive.

Review collected in partnership with Hampton

Helpful?
Thank Ramona L
Management response:

Good Evening, Thank you for posting such a wonderful review about the Hampton Inn and Suites Ephrata. Our staff is very proud of all of their accomplishments in customer service, and the cleanliness of our hotel. The knowledge each of our team members have of the surrounding area restaurants and attractions is amazing. I want to let you know that... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located in a very nice little town. The staff is very pleasant and accommodating. They go out of their way to make you stay pleasant. The location of Applebee's restaurant within a very short walking distance is a plus. The room is large, comfortable, and very clean. I arrived early to the area and called to ask... More 

Review collected in partnership with Hampton

Helpful?
Thank L8452XJsusanc
Management response:

Good Evening, Thank you for posting such a wonderful review about the Hampton Inn and Suites Ephrata. Our guest satisfaction is very important to our team members at the hotel. I am very proud to hear about the excellent customer service the team members provided you during your stay, and that your room was large, comfortable, and clean. It is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Restaurant
  • Free Parking
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience small-town hospitality in charming Ephrata, PA - just minutes from Amish farmlands. We are an award winning hotel in Northern Lancaster County, ranked in the Top 5% of the Hampton Brand since opening. 100% nonsmoking hotel with min-fridge & microwave in every room. Our free hot breakfast served 6-10am daily is the perfect start to your day with eggs, make your own waffles (with toppings!) oatmeal, cereal, yogurts and fresh fruit, and much more. We are on a hill overlooking downtown Ephrata, and we get lots of compliments on the view and our quaint location. Come and see why we are ranked in the Top Ten on TripAdvisor in Lancaster County out of 99+ hotels! ... more   less 

Additional Information about Hampton Inn & Suites Ephrata - Mountain Springs

Address: 380 E Main St, Ephrata, PA 17522-2535
Location: United States > Pennsylvania > Lancaster County > Ephrata
Price Range: $148 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ephrata - Mountain Springs 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn And Suites Ephrata
Hampton Inn & Suites Ephrata Hotel Ephrata
Hampton Inn Ephrata
Ephrata Hampton Inn
Hampton Inn Hotel Ephrata
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