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Fernwood Resort

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Fernwood Resort
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310 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Perkasie, Pennsylvania
Level Contributor
13 reviews
3 of 5 stars Reviewed yesterday NEW

Let me start by saying that every staff member I dealt with was Professional, courteous, and helpful. Unfortunately the suites need a MAJOR overhaul apparently they began building this resort in the 60's and haven't kept up on the remodeling. The property and the area are beautiful and the tree adventures and zip line were awesome.

Helpful?
Thank rlewis2400
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

This is a major bait and switch. The website makes this resort appear modern and well maintained, but the villa we were assigned was filthy, smelly, and neglected. There had clearly been smokers in the rooms. The carpet was stained. The layout was odd because the two bedrooms are on the ground floor (downstairs from the front doorway), and the... More 

Helpful?
Thank Heather T

Travelers are raving about these East Stroudsburg hotels

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the second year we stayed. The 2 bdrm loft unit was perfect for 6 of us. The beds are doubles not queens but comfortable. Unit was rundown, peeling wallpaper, very stained rug, missing knobs on the dresser. The couch and drapes are dated and smelled a bit musty. TV in living room did not work and bedrooms were... More 

Helpful?
Thank Julie D
Lherman2012, Customer Service at Fernwood Resort, responded to this review

I sincerely apologize that you had a less than desirable stay at our resort. Our inspection process is usually quite thorough and I would apologize for any shortfalls in our more typical standards of presentation on this occasion. I have shared you review with our Maintenance Department, so that they may try and determine the Villa in which you stayed... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I just got home today from a vacation of 4 days 3 nights we stayed in a two-bedroom sweet it had a loft in the attic space with two twin size beds and it said that the two bedrooms have queen size beds but they were more like full size beds it was not the worst vacation and certainly not... More 

Helpful?
Thank Louise0514
Kalamazoo, Michigan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our 2-bedroom suite was clean, spacious and adequate for four adults with a great location. It was cheaply decorated and could use some simple updating - it was definitely not luxurious by any means. The focus of our visit was the aerial ropes course which was very, very good - great fun and one of the simpler courses we've done.... More 

Helpful?
1 Thank tesstravels2016
Lherman2012, Customer Service at Fernwood Resort, responded to this review

First and foremost, please allow me to apologize for the Customer Care that you received from the staff that you encountered. I have shared your review the Manager of the Front Desk as well as our TreeVentures Manager, so that they may both discuss your experience with their staff. We appreciate feedback from our guests and use it to our... More 

New York City, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My parents had a week vacation at Fernwood Resort. The place is a dump. I visited them for a day and had to contact the front desk for several cleaning issues. The carpet was filthy, the bed was soiled, the carpet in the master bedroom has dirt stains, the vents were full of dust, the fireplace was so disgusting, dust... More 

Helpful?
1 Thank melanielsr
Lherman2012, Customer Service at Fernwood Resort, responded to this review

First, please allow me to apologize for your dissatisfaction during your recent stay. We are continuously working on improving the resort from not only our own observations but also the valuable feedback we obtain from our guests. Our goal is to provide total guest satisfaction. I have forwarded your concerns to our Executive Housekeeper and our Senior Operations Manager to... More 

Brooklyn, New York
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I've been coming to fernwood for 3-4 years now, I've had issues in the past with front desk staff, keys not working and having to change my villa I even stayed away for a lil while but my kids love this place so we gave it another try...this time around our stay was incident free we enjoyed every second! The... More 

Helpful?
Thank jai0731
Lherman2012, Customer Service at Fernwood Resort, responded to this review

Thank you for taking the time to review your recent stay. We are pleased you enjoyed your vacation. Our staff takes great pride in offering exceptional service, so that all of our guests can have an enjoyable vacation experience. We have an aggressive refurbishment program as well as a Preventive Maintenance Program and will continue to make other improvements property... More 

Mississauga, Canada
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Traveled with my husband and 2 sons (8 and 9) in July 2016. 1. Room - we were very pleasantly surprised with a 2 bedroom unit (we had booked a 1 bedroom unit) that was HUGE. It was essentially 2 units - so 2.5 bathrooms, 2 kitchens (one a mini one), lots of sleeping space. One unit was pretty outdated... More 

Helpful?
1 Thank RuchiSLP
Cedar Falls, Iowa
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a large family-oriented resort. Among the amenities are two large outdoor pools that also have separate indoor pools, tennis and basketball courts, miniature golf, tree shaded picnic areas, an 18 hole golf course, mountain sleds, waterboats, and horse stables. The studio rooms are small and compact, suitable for a couple who spend most of their time outside. The... More 

Helpful?
1 Thank Susanplae
Lherman2012, Customer Service at Fernwood Resort, responded to this review

Thank you for taking the time to review your recent stay. We are pleased you enjoyed your vacation. Our staff takes great pride in offering exceptional service, so that all of our guests can have an enjoyable vacation experience. As you stated, our resort and location in the Pocono Mountains offers a nice quiet relaxing time to our guest, or... More 

Ny
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Poorly maintained. Been a member since 1997 until this past year. & I will never go back thank God we found somewhere else to stay. Pool has too much chlorine nothing much to do besides pool & small game room. No more comedy club restaurants, club closed down spa area closed down. They seriously need some help. such a shame... More 

Helpful?
1 Thank Bellasli
Lherman2012, Customer Service at Fernwood Resort, responded to this review

Thank you for sharing your thoughts with us. I do apologize for your displeasure with the resort activities. Each owner is provided with an Activity Guide at check-in. The guide lists daily activities and trips offered, along with the dates and times of the Comedy shows, the R& B shows as well as the World Traven Trivia which is all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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One Bedroom Treetop Villa (21)
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Traditional Two Bedroom Fairway Villa with Loft (35)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
400-Acre Pocono Mountain Resort located adjacent to the Delwaware Water Gap National Recreation Area offering one and two bedroom fully appointed villa rentals. Four seasons of activities include Blue and White Lightning all season tubing, Pocono TreeVentures aerial ropes course, Pocono Zip Racer dual 1,000 ft racing zip lines, Fernwood Golf Course 18 hole par 71 golf, Edge of the Woods Outfitters with canoeing on the scenic Delaware River, year-round horseback riding, bumper boats, Wintergreens Patio Grill with live entertainment and summer theme nights, massage, mini golf, video game area, Destination Earth Paintball, skiing at nearby Shawnee and Camelback Mountains, water park packages with Camelbeach, shopping at The Crossings Premium Outlets and hiking at Bushkill Falls - the Niagara of Pennsylvania. ... more   less 

Additional Information about Fernwood Resort

Address: 2157 River Road, 5785 Milford Rd., East Stroudsburg, PA 18302
Location: United States > Pennsylvania > Pocono Mountains Region > East Stroudsburg
Price Range: $104 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fernwood Resort 3*
Number of rooms: 650
Reservation Options:
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Also Known As:
Fernwood Pa
Fernwood Resort Bushkill
Fernwood Hotel Bushkill
Bushkill Fernwood Hotel Resort
Fernwood Bushkill
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