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My wife and I planned on staying there the weekend but checked ourselves out in the middle of the of the first night at 3 AM due to the noise for HOURS coming from upstairs, side room and AC (also EXTREME FOUL SMELLING WATER!) as...More
3 Thank Glen C
Response from GCFTraveler, Public Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded August 30, 2016
Thank you for your review, while we do make every effort to be sincere and take action in favor of the guests and their negative experience. In your case unfortunately we have to admit that your wife’s verbal assault and use of profanity against our...More
Really liked this place. Well maintained and very comfortable. Good breakfast. We were a family of four and stayed two nights. Was there for the Poconos Triathlon and was able to take advantage of the FREE laundry which was just excellent. Room was well laid...More
We stayed in a stuido. I loved the full sized fridge and the kitchen area. My in laws has a suite that was awesome. The breakfast was alright, although Wolfgang Puck should be ashamed to have his name on the coffee there. Cookies are put...More
Stayed overnight in August 2016.
When we arrived (about 4:30 PM) we were told there was no running water because they were upgrading to new pumps to increase water pressure. We were told the water would be back on by 6 pm (ish)
I stayed here to celebrate my birthday because I've stayed at another location a year ago and LOVED IT. However, this Staybridge is not worth the money or drive from NY. On my birthday I wanted to grill out back. When I called 2 days...More
Thank LATOYA S
Response from IHGService, Guest Relations Manager at Staybridge Suites East Stroudsburg - PoconosResponded September 28, 2016
Dear LATOYA S,
We appreciate that you took the time to leave our property a review. It is regretful that this visit was not exemplary most especially with the service received from our hotel staff. We'd like to address this further and as such, we...More
$96 - $217 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from zoilar332 | Reviewed this property |
To my knowledge, I never heard about ID being requested by staff to anyone during our STAYBRIDGE Suites Family Reunion. Of course, some of us booked Suites with extra rooms, and a sleeper sofa for some family members, and... More
To my knowledge, I never heard about ID being requested by staff to anyone during our STAYBRIDGE Suites Family Reunion. Of course, some of us booked Suites with extra rooms, and a sleeper sofa for some family members, and staff was very helpful providing extra pillows, towels, blankets and toiletries. It isn't clear to me if the hotel is collaborating with any other hotel nearby, as far as sharing any type of services. We shared a very special moment honoring our parents, and speaking for myself and extended family, we are thankful to the STAYBRIDGE Suites staff for finding the time to assist us every day to make us feel at home.