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11/26/2017 11/27/2017
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    Quail Hollow By Evrentals

    1 Edge Rock Dr, Drums, PA 18222-1002
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    11/26/2017 11/27/2017
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    Write a Review
    Reviews (9)
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    1 - 5 of 9 reviews

    Reviewed 3 weeks ago via mobile

    The resort is older and not the cleanest I've been to but it's big and comfy. The balcony is hard to come in from.....the view is breathtaking. I called to say we would be early and spoke with Mary. She could not have been nicer...More

    Thank Vicki G
    Reviewed August 11, 2016 via mobile

    The units are very rundown and in need of serious TLC in the form of renovations to fix broken cabinets (from water damage), new appliances, new fixtures, and HVAC (namely cooling) improvements. Experienced a stay with a broken AC unit and "emergency 24x7 service" was...More

    Thank Shahrum A
    Response from Tonya L, Guest Relations Manager at Quail Hollow By EvrentalsResponded March 29, 2017

    I am so sorry you did not enjoying your stay. You are correct in your assessment that further updates are needed. We are currently making improvements as the budget allows and hope these improvements enhance the guest experience. Thank you so much for your feedback.

    Reviewed July 10, 2016

    Had 2 units week of July 4th. Needs complete overhaul top to bottom. Very musty, moldy, everything is falling apart. decks on upper levels need to be replaced. Only go there because family lives a few blocks away on lakefront property. Granddaughter had asthma attack...More

    Thank beckyn
    Response from Tonya L, Guest Relations Manager at Quail Hollow By EvrentalsResponded March 29, 2017

    I am so sorry you did not enjoying your stay. You are correct in your assessment that further updates are needed. We are currently making improvements as the budget allows and hope these improvements enhance the guest experience. Thank you so much for your feedback.

    Reviewed June 15, 2016

    Units are dated and could use remodeling. Had large black ants in the up stairs bathroom, reported it to staff and did not receive assistance. Had a musty smell throughout the unit. Mattress could also be changed.

    Review collected in partnership with Armed Forces Vacation Club
    Thank Mrcmswusnr
    Response from Tonya L, Guest Relations Manager at Quail Hollow By EvrentalsResponded March 30, 2017

    Thank you so much for your feedback You are right that further updates are needed and we recently have made some updates hoping to enhance the guest experience. Hope you will visit again.

    Reviewed April 14, 2016 via mobile

    Our first condo had plumbing issues, so we had to move. The new one is very dated and in disrepair. There are patched water stains from previous leaks on the ceiling. I slipped in the shower, it is fiberglass with no texture on the floor....More

    Thank roncourt
    Response from Tonya L, Guest Relations Manager at Quail Hollow By EvrentalsResponded March 30, 2017

    I am so sorry you did not enjoying your stay. You are correct in your assessment that further updates are needed. Thank you so much for your feedback.

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    About
    Details
    • Number of rooms
    • 54
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Luzerne County >
    • Drums
    Nearby
    Sponsored by:
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    Questions & Answers
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    Room Tips
    "all units are the same old and musty"
    Read review
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