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DoubleTree by Hilton Hotel Pittsburgh - Cranberry

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DoubleTree by Hilton Hotel Pittsburgh - Cranberry
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207 Reviews from our TripAdvisor Community

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Showing 206: English reviews
1 review
3 of 5 stars Reviewed 1 week ago

This is a great place to stay. I have stayed at this hotel many times. Was disappointed with the weak response I got when I found chips on the floor from previous tenant. Also was disappointed that they got rid of their hot tub.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 693rhondap
David B, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear 693rhondap, Thank you for your review, I am sorry that we fell short of a great stay for you. I apologize for the staff response to you housekeeping issue. I hope that if your travels bring you back to the area, you will stay with us again. So we can Make it Right and make it a perfect stay... More 

Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We arrived later than we had hoped (4:30) and were surprised that our room was not ready. However, the guy who attended us gave us a voucher for free drinks and a key to the pool. His customer service skills were such that we just couldn't be upset about it - even though we were dead tired - having been... More 

Helpful?
Thank carlijax23
David B, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear carlijax23, Thank you for your great review. We appericate it, I'm glad the staff was able to make your stay great.. We look forward to having you back with us in the near future. Thanks David B More 

Gautier, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Always satified at the Hilton. Persons at the desk were very helpful and polite. Breakfest was good but because I was only a silver member I had to pay for our breakfast. Other than that we had a very plesent stay at this hilton and will go back the next time we are in Pgh., hopefully as gold members,

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Martin D
David B, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Martin D, Thank you for your great review. We are glad you enjoyed your stay with us. We hope to see you soon as a Gold member to get the free breakfast. Sincerely, David B More 

Minot, North Dakota
1 review
5 of 5 stars Reviewed 2 weeks ago

It was late when we arrived(after pool hours) and our little boy was very disappointed that he would not be able to swim. The wonderful staff opened up the pool for an extra hour just so our kids could swim. We then had room service brought up and the food was wonderful! We had a great night sleep, then went... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Daphne C
David B, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Daphne C, Thank you for the review, We appreciate the comments. We are glad our staff was able to go above and beyond for your family and open the pool back up. We hope that when your travels bring you back to the area, we will see you again. Sincerely, David B More 

Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel! Just being remodeled and it's quite large. Didn't use the pool but it is both inside/outside so can be used in any weather. Staff was excellent and helpful. Food served was delicous. Room was very clean, bathroom was large and bed was very comfy. We had a patio with a mid size table and two chairs. That... More 

Helpful?
Thank Neesie1259
David B, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Neesie1259, Thank you for your review, We appreciate the comments. The hotel renovation are almost complete and we look forward to having the new facilities open for guest use. Thank you for you comments on the guest room and we will look into the condition of our balcony rooms. I hope you will stay with us again when your... More 

Newark, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a very good location with a lot around, shopping, restaurants etc, but is on a private road. Fairly new and being upgraded. Nice staff and clean rooms. Good Breakfast, but not "included" Would definitely stay here again. Very nice and helpful staff.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tammy P
David B, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Tammy P, Thank you for your comments, I am glad you enjoyed your stay. We look forward to having you back in the near future. Sincerely, David B More 

York, United Kingdom
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On arrival,this looked quite a luxurious hotel,but there were some big changes going on,so I would be interested to see finish.our room was lovely.There was no fridge,which is unusual.The bed,pillows and duvet were sooo comfortable,as with all Hiltons,they are all the best quality.Sadly,breakfast was not good,in fact,the worst I have ever had.We decided to have the buffet,which I never do,the... More 

Helpful?
Thank Irene B
David B, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Irene B, Thank you for your review. We appericate the comments. I am sorry for the breakfast buffett being below standards. We will look into this to make sure it improves for our guest. I hope if your travel bring you back to the area, you stay with us again. Sincerely, David B More 

Alexandria, Virginia
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Lovely hotel, just be sure to ask for an interior room , so you don't get awaken by the highway noise. Breakfast is not included, which surprised me. Renovations almost complete. I would try this hotel again, after everything is complete.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank RedMaggie09
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

Queens, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

This place was very good. The breakfasts and service was very good as well. Love the pool. My kids enjoy the pool. Is located in a great area if going shooping. I recommend this place, had a great stay can't wait to come back.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carlos M
David B, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear Carlos M., Thank you for your review! We are happy to hear the kids had a great time enjoying the summer at our pool. Hope you all come back and visit us again! More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Former Sheraton Four Points - under construction to upgrade. Guest rooms are below updated Doubletree standards. Check-in was great - very friendly and helpful staff. Breakfast was satisfactory and again, the staff was pleasant and helpful. Finally, the conference facility was very nice - already upgraded.

Helpful?
Thank Rick H
David B, Front Office Manager at DoubleTree by Hilton Hotel Pittsburgh - Cranberry, responded to this review

Dear GusstheDog, Thank you for your comments! We are very excited about all the new updates to the hotel. Glad to hear the check in process was easy and all the staff was welcoming and friendly. Hope you will stay with us again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Pittsburgh - Cranberry is located at the intersection of three major roadways: Interstate 79, the Pennsylvania Turnpike, and State Route 19. Each spacious guest room and suite is equipped with an oversized desk, complimentary WiFi and a 42-inch flat-screen TV. 24-hour fitness center, indoor and outdoor swimming pools and whirlpool are also available on site. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Pittsburgh - Cranberry

Address: 910 Sheraton Dr, Cranberry Township, PA 16046-9432 (Formerly Four Points by Sheraton Pittsburgh North)
Location: United States > Pennsylvania > Cranberry Township
Price Range: $116 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Pittsburgh - Cranberry 3.5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels, Travelocity, Hotwire, Odigeo, Orbitz, Priceline and Hotels.com so you can book your DoubleTree by Hilton Hotel Pittsburgh - Cranberry reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Pittsburgh North Hotel Mars
4 Points By Sheraton Pittsburgh North
Four Points Pittsburgh North
Sheraton Mars
Four Points Mars
Mars Four Points
Mars Sheraton
Hotel Style:
#6 Family Hotel in Cranberry Township
#8 Business Hotel in Cranberry Township
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