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Booked our rooms through Priceline and when we got there we were spread across multiple floors. Asked if we could be moved to the same floor and the answer was that it was not possible. The restaurant next door that made us want to come...More
My two star rating is for the hotel not the staff. The staff were very accommodating and apologetic with regards to the issues we had with our rooms and did the best they could. The hotel is simply unkempt and outdated. The pool is still...More
Do not ever give your credit/debit cards to this establishment. They will charge you several times and then it's like pulling teeth to get your money back. I stayed for months and was charged on two different occasions twice unfairly. The amount being over$300.Each time....More
Thank Manuel G
Response from Management18411, Manager at Nichols Village Hotel & SpaResponded December 27, 2017
We are sorry for any inconvenience you feel you have been given. We only charge for the stay. It is normal practice for a hotel to authorize your credit/debit card for your entire stay to make sure it will be paid for. When a guest...More
We stayed there a number of times over the years. It has gone downhill from the past. Broken light in bath. Broken lamp in bedroom.
Prison feeling I suppose.
The staff is clueless and not well dressed. This place needs a total managerial overhall. I...More
Not a bad hotel. Had to switch rooms because mine wasn't cleaned for the season, the room given was more than adequate. I'd stay again if I had to.. Not bad, breakfast was continental, very basic. The place was under rennovation when I stayed there....More
Response from Management18411 | Property representative |
Three days is not too long. Our guest stay ranges from overnight to year long stays. The hotel is in a very busy area of Clarks Summit so you will be safe. We do not have activities but we do have a spa on site and an... More
Three days is not too long. Our guest stay ranges from overnight to year long stays. The hotel is in a very busy area of Clarks Summit so you will be safe. We do not have activities but we do have a spa on site and an indoor heated pool.