I am so disappointed in the changes the new owner made to the snow tubing. We went last year and had so much fun we knew we had to go back this year. They only had 4 lanes open and 1 ramp back up. On top of that, they are forcing you to have almost 10 feet between riders back up the hill. And waiting till all riders are done on all tracks before anyone can go. Last year we could all go down linked together (there were 6 of us). We laughed like crazy for 2 hours. Now it’s a max of 2 linked together and only one lane. There are so many rules now it takes forever to get up the hill and back down. I’m extremely disappointed in what I paid considering how few times we got up and back down. Unless I hear they have gone back to the old ways, we definitely won’t be back.
It’s a dump. Low quality with exorbitant pricing ($4 for a glass of water), terrible service. Pretty much everything is dated and busted. Water leak in the room wall? Check. Broken shower that scalds you randomly? Check. 30 minute wait for a cup of coffee at the only place that sells it in the morning? Check. Over charging? Check. Understaffed everything? Check. Moldy ceiling tiles? Check. World’s loudest hvac in the room? Check. Paper thin walls so you can hear your neighbors talking or using the bathroom? Check. Fenced off walkways and stairs that are probably dangerous but the only way to get where you need to go? Check. Don’t stay here.
This place was a solid five stars for the last 30 years. A fantastic family resort with enough amenities that, even when the skiing was bad, there was still lots to do. Probably as a result of the acquisition by Vail Resorts, the place is now a money pit. Here are the three places where you feel it the most: * The price of lodging tripled, and these are not luxurious accommodations either. * The price of lift tickets doubled. * The famous slopeside buffet breakfasts have seen a staggering reduction in value. They used to have an omellette guy and homemade pastries with lots of other options. Omelette guy is now gone, they offer powdered eggs, packaged sausage/bacon, yogurt, some cereal, and feeding four people will cost you over $120. * All of the fun has been taken out of snow tubing. They slowed it way down, and they added kitchen floor mats at the bottom that shorten the ride by a full 20%. The magic carpet is also slower, they don't allow you to walk to speed it up, and there's a big line of tubers at the top. Why is there a big line? Because for some reason they won't allow a single lane to go until every lane is 100% clear. So if you're in lane #8, and somebody is still in lane #1, you wait. You used to be able to get six or eight runs in an hour, last weekend I got three. I have no problem with Seven Springs raising their prices. I would pay these prices for the "old" Seven Springs. Definitely not the current Seven Springs though. Right now I think I'm going to break my 30-year streak and give Wisp a shot instead.…
Amazing condo at The Villages. Everything else disappointing since Vail took over Be prepared to overpay for everything! Spent > 100 for 2 large and 1 small pizzas. Part of that was >$25 for salads which we never received. Niobe knew how to credit our account. Left message for supervisor & of course never heard a thing. Bad Business ! Snowboard instructor for grandaughter was terrible and for what you paid for lesson ( equipment &lift ticket separate charge). Sure do miss the old Tiny Tots program. Prices way up on everything ($11 for a water & scotch!). We’ve been coming here for > 40yrs. May have to rethink & investigate other places.
With cost of pass and gear rental for a day, feels like complete robbery. 25-45 minute lift lines for 5-minute runs. Some lifts closed, for no obvious reason, in spite of insane wait times. The absolute chaos in the parking lot on departure -- with cars parked for well over a mile, maybe 2+ outside the resort along the access road -- highlighted that attendance limits (if they exist) are too high. Miserably disappointing. Would never go back.
Don’t stay at the hotel. Take our advice. We paid over $300 for a Thursday night stay, and I can’t tell you how disappointed we were. You can’t control the temperature in your room - if you like it a little cooler, you’ll have to open your balcony door, and deal with outside noise. Hallway noise - you hear it all. Someone could sneeze 30 yards away and you’ll hear it. The showers - if you’re over 5’10”, you’ll be ducking in the shower. It’s very low, and not comfortable to shower in. Certainty not something we’d pay $300 a night for. Lesson learned. Next time, we’ll stay elsewhere.
My family are well acquainted with Seven Springs, now third generation guests there. Our entire family skied over this last weekend. The fact that several lifts were not running made lift lines unbearable, especially with two small children, learning to ski. The property seems understaffed. Our visit to the gameroom there with the kids was a disappointment, many of the games were out of order, and many had been removed and not replaced from recent years. As a long term Epic pass holder I thought Vail would take charge here and rejuvenate this fine resort as they have at other properties they own. The dinner buffet was also only fair, and left alot to be desired, very limited. However, the service in the dining room was excellent and friendly. Vail really needs to understand the dynamics of this resort and make some improvements. For example, replace the North Face Lift with a detachable 6 seat lift. Eliminate the stupid TImbers Restaurant and bring back the Coffee Shop or another quick dining venue. Expand the buffet to what had been offered in past years. Renovate and expand the arcade to its former glory. Bring back packages there, as the lack of them is hurting the lodging business. Ramp up the rewards there specific to the Seven Springs location., just to name a few items. Seven Springs is truly a fine property that has suffered from poor management, lack of investment and deferred maintenance lately and could really use a shot of Vail's expertise and financial clout to make the needed improvements. . People expect that from Vail and are wondering when this will happen.…
Hadn’t been here in 20 years. I had many fond memories from group trips as a teenager and in college, and was excited to share it with my wife and two daughters. Got a room for 3 nights at the tower hotel. Not a lot has changed in 20 years, for better and worse. The skiing is great. Friendly, happy and helpful staff everywhere at the resort. Lots of options for non-skiers with an arcade, mini golf, bowling, and even axe throwing for families. A spa for the adults. The bars are lively and fun. The bad is that the hotel and lodge need many updates throughout. This place was owned for a long time by the same guy who owns the Pittsburgh Pirates. For any baseball fans reading this, you know the punchline: he is a notorious cheapskate and his business practices for running a baseball team extended to running a mountain resort: cutting corners to maximize profits at the expense of the paying customer. Many cosmetic upgrades needed through, most obviously worn carpeting. Luckily, Vail Resorts bought the property just last year, so my hope is that they will make the investments to help this place live up to its full potential, but they have their work ahead of them. If you buy an Epic Pass it gives you access Seven Springs and also gets you 20% discounts in *some* restaurants and shops (but not all). Another fix the new management should look at is that several areas were understaffed. Pros: The skiing is great, good mix of slopes for skill levels Staying at the hotel is as convenient as it gets for skiers Helpful and friendly staff throughout Nice warm mountain feel Cons: Cosmetic updates needed throughout (in some places, desperately) Understaffed in some places Epic Pass discounts not honored in roughly half of the on-site locations you’d expect…
When I went there was a coffee area that they had open then they closed it, later in the day two workers said the seating area was open because the management said they could. But then even later two security Guards said that the sitting area was not allowed to be open and they thought someone “broke in”. Also it was a packed day so every table was filled so a lot of people were sitting on the floor
We visit seven springs regularly. We went for Octoberfest this year and we’re so disappointed. About 20 venders, music ended at 4pm and the food chooses were slim and over priced. The resort has gone downhill since vale bought it. We visited during covid and had a better experience then now! $30 for a piece of chicken, risotto and asparagus that came out cold!! We won’t be going again. Think a carefully before you visit!!!
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