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Extended Stay America - Pittsburgh - Carnegie

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Extended Stay America - Pittsburgh - Carnegie
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87 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

I arrived before 8:30 and 9 PM after a very long day at the end of my vacation on July 23rd. I was told that despite my reservation that they did not have a clean room for me. It was explained that there was not enough cleaning personnel that day. I have never had this type of problem in all... More 

Helpful?
Thank Michael S
Manager_11525, Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that your room was not clean upon your arrival. Please accept my apology. To uphold our company's high standards, we will do our best to make sure all rooms are clean and ready for all guests moving forward. Thanks to... More 

Fort Knox, Kentucky
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I visited this hotel last week while conducting some family business. This hotel is located right next to rte 376 so it makes it easy to get to downtown Pittsburgh or local areas. It is located in a quiet neighborhood. Only hotel at its location. Rooms are satisfactory. This is a hotel if you are traveling on a budget, but... More 

Helpful?
Thank oohsixman
Manager_11525, Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Thank you for sharing your experience with us! Please feel free to contact me directly, at car2 @extendedstay.com, with any additional comments or questions. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future. More 

Elkridge,MD
Level Contributor
153 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed July 17, 2016

When we checked in, it was obvious that the sheets were not changed based on the number of hairs and other things. It took 2 trips to the front desk to get sheets, and still had to wait for pillowcases because they had no extras. We did not get to sleep until almost midnight. One of the pillows was very... More 

Helpful?
Thank tommy8244
Manager_11525, Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review

I appreciate you taking the time to write a review of your experience with us. The cleanliness issues you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am going to make sure housekeepers are cleaning rooms per our standards. We continually work to improve our hotel, so I really appreciate you providing... More 

1 review
3 of 5 stars Reviewed July 12, 2016

A bit dated hotel; the access from the highway is not so good. Got it blindly as a budget choice from Hotwire. The free breakfast is limited to tea/coffee and 1 granola bar. The place is relatively clean, the location is sort of safe.

Helpful?
Thank Stan S
Manager_11525, Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that the breakfast did not meet your expectations and you found the hotel a bit dated. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any other Extended Stay... More 

Athens
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 5, 2016

This is our second stay here. Rooms are high quality. What you would expect from a 3.5 star hotel. Bed is super comfortable. There are no restaurants or pools, but we don't need those. We like the kitchen with a full size fridge.

Helpful?
Thank Suzanne P
Manager_11525, Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review

Thank you for posting a review of our hotel. I am glad that you enjoyed your comfortable bed and your fully equipped kitchen during your visit. We're so glad to know that your return visit was as good as your first. Thank you for continuing to choose Extended Stay America. We hope to have the opportunity to provide you with... More 

Ontario, New York
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed July 1, 2016

Hotel was clean and comfortable. Stayed in 3 different hotels on our trip, and this place was the best. The beds were super comfortable. The room had a full kitchen, and the refrigerator was full sized. The breakfast was adequate for getting you going, the coffee was good, and when the pot was empty it was promptly refilled. City is... More 

Helpful?
Thank robin t
Manager_11525, Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review

Thank you for taking the time to write a review. It's pleasing to hear that you enjoyed our fully equipped kitchen, amenities, and convenient location. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Brook Park, Ohio
1 review
2 of 5 stars Reviewed June 24, 2016 via mobile

I didn't actually see bugs, but this is the kind of place where people stand around drinking beer and smoking outside by the doors. It was dated and dented, broken drawers and chipped walls. no real lobby for a nice breakfast etc. Kind of crummy. We won't return.

Helpful?
Thank hopiraven
Manager_11525, Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your impression of the did not meet your expectations. In response to your feedback, I am going to double check all rooms and make sure everything is... More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 23, 2016 via mobile

Less than 20 from the airport and just a few minutes from family in Carnegie...tons of wonderful restaurants plus a kitchen in my room (for leftovers). I will definitely come again! BE AWARE: this is run like a cross between an apartment and motel. You may have to ask for amenities that typically are placed in a motel room. This... More 

Helpful?
Thank Bettyanne H
Manager_11525, Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review

Thank you for taking the time to post a review of your stay. I am thrilled to read that you had an excellent experience with us. I am also glad you enjoyed our fully equipped kitchen and how good our customer service was. Thank you again for your kind words. The staff and I would love to provide you with... More 

Santa Barbara, California
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 16, 2016 via mobile

Rooms were great big, bathroom is very hard to get out of like other reviews have stated. I never remembered getting breakfast at extended stay thanks because you really don't coffee and granola bars is it. The staff was awesome and very helpful! The only reason 5 stars weren't given is because we stayed here because of convince to Pittsburgh... More 

Helpful?
Thank djgrandquis
Manager_11525, Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your spacious room and our helpful staff during your visit. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

Akron, Ohio
2 reviews
3 of 5 stars Reviewed June 14, 2016

I booked my room blindly on a name-your-own-price site and Extended Stay America accepted my bid. Considering how much I paid for the room, it was fine. The room itself was clean, the air conditioning worked great. I didn't take a shower but the person I stayed with did and he had no complaints. The room was quiet despite the... More 

Helpful?
Thank Tracy M
Manager_11525, Manager at Extended Stay America - Pittsburgh - Carnegie, responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our room and accommodations; however, we apologize that the staff service did not meet your expectations. To make sure this doesn't happen again, I am going to make sure the night staff is trained properly on service standards. Thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Pittsburgh - Carnegie

Address: 520 N Bell Ave, Carnegie, PA 15106-4303
Location: United States > Pennsylvania > Carnegie
Price Range: $86 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Pittsburgh - Carnegie 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Extended Stay America Pittsburgh - Carnegie Hotel Carnegie
Extended Stay America Carnegie
Extended Stay Carnegie
Carnegie Extended Stay
Extended Stay America - Pittsburgh - Carnegie PA, North America
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