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Quality Inn

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Quality Inn
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140 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Milton, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 6, 2016 via mobile

I've stayed here in the past rooms were always good. This visit I was in another section of the hotel, I seen roach on tv stand. As I looked around I found 2 more!!!! Most items in bathroom were stained and very dirty. Funny thing is they have a sign in the bathroom claiming" this room has been disinfected with... More 

Helpful?
Thank james b
Curtis A, General Manager at Quality Inn, responded to this review

Good Morning James, Thank you for taking the time to do a review of our hotel. We greatly appreciate your input. I am concerned though that your issues were not brought to the attention of our staff when noticed. If these issues would have been brought to our attention we could have changed you rooms and made your stay more... More 

Braselton, GA
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 29, 2016

The front desk staff were very friendly and helpful, but the rest of our stay was awful. The toilet had not been cleaned in a very long time: a ring of filth in the toilet and dried urine on the edge of the bowl, a broken light. We were moved and it was better but there was another broken light... More 

Helpful?
Thank erbunny
Curtis A, Front Office Manager at Quality Inn, responded to this review

Good Morning, Thank you for taking the time to review our hotel and I wish to apollogize on behalf of our entire management and staff for the experience that you had. The items mentioned are being addressed and my head housekeeper and myself are both doing more detailed checks of our rooms now as a result of the issues you... More 

Travelers are raving about these Carlisle hotels

Somerville, New Jersey
1 review
Reviewed September 10, 2016

Since it is right on the highway, it is central to many things. There is a great restaurant neighboring it and a gas station. It was a nice place to stay: clean, fully equipped, comfortable. Breakfast was provided in the morning and offered a wide variety of options.

Helpful?
Thank apatel94
Curtis A, Front Office Manager at Quality Inn, responded to this review

Dear apatel94, Thank you for taking the time to complete our survey/review. I'm glad that you had an enjoyable time and hope that you will stay with us again in the future. More 

Kenosha, Wisconsin
1 review
Reviewed September 10, 2016

We have stayed here before in 2008 and made the mistake of staying here again. Nothing has changed except for the room decoration Remodeled rooms can only do so much when you find glass and a drug on the floor. It was really dirty! The shower doesn't look like it's been cleaned in 3 months with hair and dead gnats... More 

Helpful?
Thank Kje9
Curtis A, General Manager at Quality Inn, responded to this review

Good Morning Kje9, I want to take the opportunity to thank you for bringing these issues to my attention. As the manager of this hotel I take the appearance and quality provided to our guest seriously. I would like to know a little bit more information on your stay (I.E. when you stayed, room you were in) so that I... More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed August 28, 2016 via mobile

We found a coupon in a magazine at a rest area. We are traveling from Texas to New York and could not drive another mile. This area did not seem to have any decent hotels. All the hotels had poor reviews, this one had the best ones out of the bunch. The staff was not very friendly. The girl at... More 

Helpful?
Thank Brandi P
Curtis A, Front Office Manager at Quality Inn, responded to this review

Dear Brandi, I'm sorry that your stay was not to your liking and which to appologize on behalf of our entire staff for this. I would like to know if your reported these concerns to the front desk staff and also know what other staff your interacted with that made you say the staff was unfriendly with the exception of... More 

New York
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 26, 2016 via mobile

The room smelled like an hourly motel. The bed covers had stains and cigarette burns, and it was a non smoking room. The tv didn't work and neither did the a/c. After some thought, we HAD to leave and go somewhere else. This was disgusting. The floors were not vacuumed. I was afraid to stand barefoot on the rug. Truly... More 

Helpful?
Thank alley099
Curtis A, Front Office Manager at Quality Inn, responded to this review

Dear Alley, Thank you for taking the time to do a review on our hotel and voice your concerns. I do wish that you would have voiced these concerns to our staff while at our hotel so we could have corrected the problems for you. The conditions that you spoke of are not favorable to me as a manager and... More 

Atlanta, Georgia
Level Contributor
4 reviews
4 hotel reviews
Reviewed August 11, 2016

Needs repair. Railings appear unsafe and need painting. Chairs outside rooms are dirty. The sliding door in our room to the pool area was unlocked and latch broken. Could not lock. Moved to room next door and was pleased with room. Definitely not worth the money.

Helpful?
Thank nanj7
Curtis A, Front Office Manager at Quality Inn, responded to this review

Nan, Thank you for your reply on your recent stay. We have began to remove the furniture from the patio areas and will be replacing this with formal outdoor furniture in the spring 2017. The next phase of the renovation project is all exterior improvements with new paint and all new railings around the hotel. I am concerned that you... More 

Ormond Beach
1 review
Reviewed August 8, 2016

My family and I stayed at the Quality Inn Carlisle on July 23rd. Our experience was terrible. Our television was not working, our air conditioner wasn't working and neither was our refrigerator. The railing on the deck was so loose that my young daughter could have fallen off. I immediately asked to be changed to another room. In this room,... More 

Helpful?
Thank Carmine K
Curtis A, Front Office Manager at Quality Inn, responded to this review

Good Afternoon Carmine, I wish to apologize for the unpleasant stay that you encountered during your recent stay at our location. First let me explain that since your stay our hotel has undergone a change in management and as the new manager I am working to upgrade the condition of this facility and ensure that our guest are given a... More 

Orlando, Florida
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 5, 2016 via mobile

We are traveling up from Florida and stopped for the night, exhausted from traveling for over 14 hours. The rate was reasonable but the room was awful. When we opened the door, the room smelled musty. Turning on the ac unit helped. The bathroom was not cleaned at all. There was still hair in the tub. The soap dispenser was... More 

Helpful?
Thank SunnyMarie82
Curtis A, Front Office Manager at Quality Inn, responded to this review

Dear SunnyMarie, Thank you for your review. As the new manager for this location I take the feedback I receive very serious and I'm working to address many of the concerns and issues you spoke of in your review and as many others recently have spoken of. It is my goal to offer a total satisfaction to our guest so... More 

Pittsfield, MA
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 5, 2016

Avoid this place. Very dirty, hole in the door, grease on walls and windows, floors dirty. Only good thing is they refunded our money. I never write negative reviews, I only write this as a warning to others. You do not want to end up here after a long day of traveling.

Helpful?
Thank Travelgal099
Curtis A, Front Office Manager at Quality Inn, responded to this review

Dear Travelgal, Thank you for taking the time to place your review. As you stating in your review it appears that wee did refund your money for your stay as our way of apologizing for your dissatisfaction during your stay. As the new manager of this location (As of August 1, 2016). I am working to correct many of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn® hotel is conveniently located off Interstate 81 and Turnpike 76, perfect for business and leisure travelers. This Carlisle hotel is minutes from Dickinson College, Penn State Harrisburg, the U.S. Army War College, Hersheypark amusement park and the Carlisle Theatre, home of the Carlisle Regional Performing Arts Center. ... more   less 

Additional Information about Quality Inn

Address: 1255 Harrisburg Pike, Carlisle, PA 17013
Location: United States > Pennsylvania > Carlisle
Price Range: $52 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Quality Hotel Carlisle
Quality Inn Carlisle
Carlisle Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check the room first.”
 of 5 bubbles nanj7, Aug 11, 2016 | Read review
“All rooms have sliding doors, flat screen TV, micro-fridge. We had a king bed. Ask for rooms down around B entrance, much quieter.”
 of 5 bubbles 584judyp, Aug 4, 2016 | Read review
“Avoid this place if at all possible!”
 of 5 bubbles rshuber, Jul 18, 2016 | Read review
“Rooms have both INSIDE and sliding door outside Rooms have both INSIDE and sliding door outside”
 of 5 bubbles O9165LQjs, May 26, 2016 | Read review
“Stay at a different hotel!”
 of 5 bubbles michaelgD6245ZS, Apr 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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