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Crowne Plaza Hotel & Suites Pittsburgh South

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Crowne Plaza Hotel & Suites Pittsburgh South
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328 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Reviewed 1 week ago via mobile

The entire staff from the moment we arrived until check out was absolutely fantastic! The food was great, room was comfortable and the location to shopping was perfect. Next trip will definitely be booked here!

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Helpful?
Thank Matt R
Saint Clairsville, Ohio
Reviewed 4 weeks ago via mobile

We stayed the night before a conference being held here. We arrived late (11:30ish) and dealt with a not so friendly front desk gentleman. He wasn't flat out rude just not accommodating at all when I was digging for the reservation number. The hotel itself is welcoming and the decor is modern. The rooms are typical. The only thing I...

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Helpful?
Thank cp214408
IHGService, Guest Relations Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear cp214408, Thank you for taking the time to write us a review regarding your recent stay. We are pleased to know you liked the modern design of our facility. On the other hand, we are sorry that the service you received from our night front office staff and the quality of the room you had did not live up...

Las Vegas, Nevada
Reviewed October 17, 2016 via mobile

Finally a nice complete renovation. New restaurant and fitness center. Updated rooms. Very open and bright modern lobby. Good service. Good south hills location. Free parking. Pool in the summer. Nice bar. New conference rooms and banquet facilities.

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Thank gary c
Honolulu
Reviewed October 13, 2016

We stay at this hotel every year for multiple days. The staff here is the real standout. They are as accommodating as possible. The hotel was refurbished in September 2016 and the rooms received a needed updating. Unfortunately, they also eliminated a very nice dining room and created a dining/sports bar arrangement with no natural light. The range of food...

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Helpful?
Thank HonoluluJim
Reviewed October 10, 2016 via mobile

The Crowne Plaza Hotel is absolutely beautiful and clean! The staff was very friendly and welcoming! John and Molly were especially very hospitable to our needs! The next time we travel to Pittsburgh for a Steelers game, we will stay there again!!!

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Helpful?
Thank Janeen H
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear Janeen H; Thank you so much for the great feedback on your recent stay. We are an excellent option for anyone who is attending events in the city that don't want to deal with traffic and parking. We are happy to see that you will be back!I will pass along your comments regarding John and Molly. I am sure...

Wellington, New Zealand
Reviewed September 25, 2016 via mobile

Stayed at this hotel for wedding in area. A quick note about the hotel's location: It's obvious based on hotel searches in the area, this hotel's niche is for people in the area weddings and other events in the local area. Look online, this hotel has no competition and it's not really near anything. There is no reason a tourist...

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Helpful?
Thank PinkLobsters
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear PinkLobsters; Thank you for taking a moment to provide s with feedback on your recent stay. We are happy to see that you found our staff to be attentive and that our service and cleanliness were up to your standards. We are located in a very nice suburb, and many of our guests choose us because we are across...

Glasgow, United Kingdom
Reviewed September 21, 2016

lovely hotel, just been done up. lovely big bedroom. sink into bed and fluffly pillows. Staff willing to please. Rooms very quiet. don,t hear anything. Food excellent. Could do with soap dish on the bath. plenty of hot water, shower excellent. Shopping centre accross the road. Easy to cross. A member of staff showed me how to work crossing lights....

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Helpful?
1Thank Rachelle M
Bill E, Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear Rachelle M; Thank you so much for the great feedback on your recent visit. We are delighted to see that you were so well taken care of and that you enjoyed the restaurant. We look forward to seeing you again! Best Regards, Bill E

Huntington, West Virginia
Reviewed September 19, 2016

After using the Crowne Plaza for many years as a "base of operation" when in Pittsburgh, we found that it was becoming tired and worn. Last year the chain decided that it too saw the need for upgrade. VOILA! The rooms have all been "made over". New carpet, new furniture, new paint and some new amenities. For business travelers; a...

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Helpful?
Thank David R
Bill E, Director of Sales at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear David R; Thank you for the kind words and positive observations. We are delighted to see that you find our new renovation to be so well suited for your needs. We think the end result is really fantastic, and our guests comments are backing this up! We look forward to seeing you back again soon! Best Regards, Bill E

Reviewed September 14, 2016 via mobile

Stayed here for a recent business trip. Some things I noticed. Pool is dingy dirty and outdated. Hallways and elevators are very dirty. Several ice machines don't work. Was given a difficult time getting the same business rate that others attending the same seminar got. Had a business reception right near the front desk which congested the area and made...

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Helpful?
Thank Krokalicious
IHGService, Guest Relations Manager at Crowne Plaza Hotel & Suites Pittsburgh South, responded to this review

Dear Krokalicious, Thank you for being our guest and for taking the time to share your comments. It is regrettable that some of our amenities and facilities did not live up to your expectations. We apologize for any inconvenience this may have caused you. We take all feedback from our guests sincerely. It helps us gauge what we are doing...

Boca Raton, Florida
Reviewed September 10, 2016

Love the renovations, fresh, bright and clean. Traveled with a senior that required a handicap room. Room was large, proper amount of bars in the bathroom and bright. My stay was to be only 7 days but needed to extend another 4 days, not a problem. Now the staff: let me start with Eric S. manager, his customer service skills...

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Helpful?
3Thank cppallas
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our contemporary suburban, full service hotel is conveniently situated in the South Hills, just 7 miles to downtown Pittsburgh. We feature comtemporary lodging decor and technology with comfortable accommodations, executive suites and extended stay residences. Beginning in October, 2015 The Crowne Plaza Pittsburgh South will be transforming our current lobby into a new sophisticated and energized epicenter that will be sure to impress upon entering the building. The project WILL NOT disrupt guest service, and there will be no impact on guest room floors, our meeting space or the restaurant / bar. Please contact the hotel directly with any concerns. Additionally we will be renovating our fitness center. To accomplish this, we will be closing it for the month of February. We have recently upgraded our bedding and have added 37" flat screen TVs with an incredible high definition programming package! We're located in the beautiful South Hills area within walking distance to upscale shopping, theaters, and restaurants. There is plenty to do from the convenience of our hotel. With light rail transportation service located within walking distance, a trip into downtown Pittsburgh is both convenient and hassle-free. Take time to see why we are, once again, Rand McNally's "Most Livable City." Explore world class galleries, museums and cultural venues or catch a game with the Pittsburgh Pirates at PNC Park, Pittsburgh Penguins at Consol Energy Center or Pittsburgh Steelers and Pittsburgh Panthers at Heinz Field only a short drive from our hotel. We have an intriguing variety of rooms and suites. PJ's Grille & Bar delivers gourmet cuisine as well a casual fare in a comfortable atmosphere. Our meeting & convention services are sure to exceed your expectations. The latest in style and functionality are yours to experience whether you are planning your wedding, graduation, reunion, or corporate meeting. Our facilities and professional planning staff anticipate your needs. We offer the perfect location for your bridal or baby shower, and can accommodate your function while pampering your out of town quests. ... more   less 

Additional Information about Crowne Plaza Hotel & Suites Pittsburgh South

Address: 164 Fort Couch Rd, Bethel Park, PA 15241-1032 (Formerly Holiday Inn Select)
Location: United States > Pennsylvania > Bethel Park
Price Range: $122 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel & Suites Pittsburgh South 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Crowne Plaza Pittsburgh
Pittsburgh Crowne Plaza
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel & Suites Pittsburgh South staff and other travelers.
1 question
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Butler, Pennsylvania, United States
over a year ago

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Questions? Get answers from Crowne Plaza Hotel & Suites Pittsburgh South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hotel has two lifts. If you ask for a special room, they will do there best to accomate you”
 of 5 bubbles RachelleM515, Sep 21, 2016 | Read review
“It seems that the higher you go the better it is.”
 of 5 bubbles L1555UZdavidr, Sep 19, 2016 | Read review
“Ask for a room with NO adjoining doors to other rooms”
 of 5 bubbles AlexEsq, Aug 19, 2016 | Read review
“Ask for a suite or handicap room if you need extra space to move around.”
 of 5 bubbles JNetteDC, Jul 11, 2016 | Read review
“You have to ask for a fridge and microwave when you arrive.”
 of 5 bubbles 894kevind, May 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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