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Yes - Roach Motel - see the picture I’ve attached... room smelled like the last guy was running a doggie wash service - AND THERE ARE ROACHES!!!!
I’d give it a ZERO Review, but TripAdvisor doesn’t have one Best Western should be ashamed.
Was pleased with everything about this hotel. Mairy and Sean at the front desk were awesome. Rooms were clean, beds were very comfortable. Loved the fact that having a Parx card gives you a room discount No complaints here.
Thank Susie M
Response from Nancy C, General Manager at Best Western Plus Philadelphia Bensalem HotelResponded 1 week ago
Thank you so much for the kind review. I will make sure Mairy and Sean see this review. As always we look forward to your next visit with us.
The hotel was spotless, breakfast was on point and the staff was extremely friendly and helpful. Rooms were beautiful. I would personally like to think Jen, Nancy and David for everything. I definitely would return and I highly recommend this hotel.
I was blessed to be able to spend time with my son while staying here. I live in Fredericksburg, VA now and my son lives in Cherry Hill, NJ and we were able to spend some time together by ourselves courtesy of 2 wonderful, beautiful...More
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We made a reservation on the hotel website. We arrived late, but the hotel had no clean rooms, and the cleaning staff had gone home. Ours was not the only problem the staff was trying to handle - they were disorganized and unable to address...More
Response from Nancy C, General Manager at Best Western Plus Philadelphia Bensalem HotelResponded 4 weeks ago
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More