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About
#2 of 2 hotels in Welches
Location
4.4
Cleanliness
4.3
Service
4.1
Value
3.9
Best Western welcomes you to the Premier life. At the Mt Hood Oregon Resort, BW Premier Collection, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Welches,OR the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Skiing
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Tennis court
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Non-smoking hotel
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
44Car recommended
Grade: 44 out of 100
28Restaurantswithin 5 miles
9Attractionswithin 5 miles
Contact
68010 E Fairway Ave Mt Hood Golf Resort, Welches, OR 97067
Getting there
Rental CarsSee all Welches rental cars
994Reviews9Q+A100Room tips
Reviews
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I had a great experience from checking in to checking out. After a long day of snowboarding it was so nice to be able to order food take out to bring back to the room and not have to worry about driving to find something to help. I’m also pregnant and making my mind up for what I wanted was difficult but the staff was very patient. I appreciate you all!
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Review collected in partnership with Best Western
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christopher Skipper, Guest Services / Front Office at Mt Hood Oregon Resort, BW Premier Collection
Responded 1 week ago
Hello, We are glad to hear that you enjoyed your stay. We do our best to provide the best experience for our guests, and I am glad we were able to accommodate you. We hope you can come stay again with us soon. You can reach our customer service any time. 503-622-3101. Christopher Skipper
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
A beautiful resort in a great location. It served our group well. Due to Covid they had limited staff, so daily service was not available, but they were very accommodating when asked for something. No restaurants open for breakfast and we were told by others that the food quality in their restaurants was overpriced and not exceptional. All in all, a great place to hold a big event like ours.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christopher Skipper, Owner at Mt Hood Oregon Resort, BW Premier Collection
Responded Aug 3, 2021
Thank you for your review and your business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful stay at Mt Hood Oregon Resort. Very close to mountain. Beautiful views. Excellent staff. Would definitely stay again. Highly recommend this resort to families visiting Mt Hood for vacations!
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Review collected in partnership with Best Western
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christopher Skipper, Guest Services / Front Office at Mt Hood Oregon Resort, BW Premier Collection
Responded 3 weeks ago
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 503.622.2207. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Christopher Skipper Director Of Operation Mt Hood Oregon Resort, BW Premier Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room was very nice and clean. We had one with a fireplace and utilized it - didn't get too warm but was just warm enough for the room and enjoyed the ambiance. Staff there was incredibly nice and helpful. Dinner time meal was delicious (large portions) and desert was incredible as well! The resort was tucked away a bit from the main road so it took us a minute to find but was easy enough to find. The grounds were beautiful and snow covered (we stayed late February). I highly recommend this cute little resort!
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Review collected in partnership with Best Western
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christopher Skipper, Guest Services / Front Office at Mt Hood Oregon Resort, BW Premier Collection
Responded 3 weeks ago
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 503.622.2207. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Christopher Skipper Director Of Operation Mt Hood Oregon Resort, BW Premier Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautiful place. We booked it pretty last minute for a ski weekend and were pleasantly surprised. The room was spacious, comfortable, and clean. Loved the pool and hot tub even in February. Would stay here again.
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Review collected in partnership with Best Western
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christopher Skipper, Guest Services / Front Office at Mt Hood Oregon Resort, BW Premier Collection
Responded 3 weeks ago
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 503.622.2207. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Christopher Skipper Director Of Operation Mt Hood Oregon Resort, BW Premier Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall we had a wonderful time and already rescheduled to come back! All the staff was wonderful and accommodating, if anything we felt bad for them because they were understaffed. We ate dinner at the Altitude which despite the fact that it was extremely slow, due to understaffing our server was wonderful. We came back for breakfast, because they had a "breakfast menu" but were told they were only doing buffet style that morning and they wanted $15 per adult and $8 for kids and the food looked terrible and like it had been sitting out since the day before- so we did not eat the breakfast. Also on the website I purchased the stay on, it advertises "plush terry bath robes" which was not exactly the case and you had to ask for them as well as towels for the pool (which is weird). Extra towels were definitely needed- due to the design of the showers, it is almost impossible to shower without getting the entire bathroom wet. The pool definitely was in need of some maintenance- Needed cleaning, bricks were falling off, jets didn't work in the hot tub & safety rails in the pool were missing. …
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Review collected in partnership with Best Western
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christopher Skipper, Guest Services / Front Office at Mt Hood Oregon Resort, BW Premier Collection
Responded 3 weeks ago
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 503.622.2207. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Christopher Skipper Director Of Operation Mt Hood Oregon Resort, BW Premier Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wanted to share the experience that I had here at what was Inn At The Mountain several years ago with my girlfriend for her birthday. Upon checking we went out to s local restaurants for a fantastic dinner and live music. Returned to our room hoping to relax by the fire and watch a movie. I realize it is difficult to sterilize a room, however there was hair in sink and on the bed spread. Being late at night we took it upon ourselves to clean up these minor issues. Soon fell asleep. Upon. Waking in the morning noticed we both were covered in small red bite marks. While getting ready to shower and enjoy the say.my girlfriend pointed out the thick layer of sust,dirt on the headboard. We decided to shower and head out. In the shower I noticed dark spots I. The grout. Initially figured it was stained. A few min into showering a piece if dark mold washed off the wall I took a washcloth wiped the wall and it became stai ed with a multicolor black,green yellow moldy residue. At this point we decided that we would not extend our stay as originally planned. While getting dressed, I noticed a black bug on my girlfriends leg. To discover it was a flea. Immediately we loaded up our Belongings and went to the office. The girl at the desk was very pleasant as she dismissed the issues I brought to her attention. When I asked to speak to a manager I was informed that no one was available. I could wait or come back later. I have stayed at Wyndham properties many times a year.well over 60 days out of tge 180 days average that I travel a year. Two years ago had an additionally disturbing issue at a Wyndham property at the coast.that was blown off due to being told they were in the process of changing management. Honestly I took the saying fleabag motel as a joke until this experience. If I wanted this class of stay I would have opted for one of the run down places on the nail highway that charge under $100 a night. Not a place that feels justified in charging well over $300 per night. I have not been this disappointed and felt so ripped off in as long as I remember. Thank you for missing leading me, and making something I was planning as a special occasion for a loved one out to be a disappointing embarrassment.…
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jamie Hansen, Owner at Mt Hood Oregon Resort, BW Premier Collection
Responded Jan 26, 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Although I reserved a king room with fireplace and pull out sofa, that is not what we received. When we arrived we were told that the room did not have a sofa bed but a rolling bed would be provided. Upon arrival to the room we noticed there was no fireplace either. When we called down to the front desk we were assured that the rolling bed would be brought to the room "within a few hours". It never arrived. We had to call down again late at night just to get extra blankets for our son to sleep on the ground! The robes provided were ridden with holes, would not be delivered to our room and the hot tub water was murky like a pond. The shuttle to inner tubing did not align with the tubing schedule, so it did us no good.
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Review collected in partnership with Best Western
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christopher Skipper, Guest Services / Front Office at Mt Hood Oregon Resort, BW Premier Collection
Responded 3 weeks ago
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 503.622.2207. Sincerely, Christopher Skipper Director Of Operation Mt Hood Oregon Resort, BW Premier Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Mt. Hood Golf Club hosted our annual President’s Party at the Resort this year and it was a huge success thanks to Tina and her crew. She had the room tastefully decorated for the holidays and our social committee was relieved of all responsibilities which allowed us to have a wonderful evening. The event was held in the Hunchback and Huckleberry Rooms. We had 75 in attendance for a buffet dinner and dancing. The food was excellent, I am still getting comments on the beef tenderloin that was cooked to perfection! A big thanks to the kitchen staff as well! We will be back next year!
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christopher Skipper, Guest Services / Front Office at Mt Hood Oregon Resort, BW Premier Collection
Responded 3 weeks ago
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 503.622.2207. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Christopher Skipper Director Of Operation Mt Hood Oregon Resort, BW Premier Collection
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I reserved 2 nights in a specific room in Sept to make sure we got the room we wanted. When I arrived we were not in that room because the one I requested was under construction but I was never notified. We switched our room to the lower floor to accommodate our dog. Remember to ask for pool towels, robes and a menu because they dont offer it to everyone. Their restaurant also doesn't take breakfast orders which they don't mention ahead of time. The room was not what I was expecting, the porch lights don't work and the heaters sometimes don't work. The bed was comfortable. After 1 night the hotel called me to tell me they were charging me for another night even though at Check in it was confirmed 2, but they told me to bring proof. They locked us out of our room and I had to leave our family outing to deal with it. Once it was confirmed they messed up the manager said he would waive the resort fees. When we left, my bank account showed charges for that mix up and the resort fees. I again had to call and talk with a manager to fix this. I'm still waiting for my bank to reflect the changes. Overall, this was such a stressful and disappointing experience that I will not be going back, but hopefully this can help others take other steps I didn't to have a better experience. …
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christopher Skipper, Guest Services / Front Office at Mt Hood Oregon Resort, BW Premier Collection
Responded 3 weeks ago
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 503.622.2207. Sincerely, Christopher Skipper Director Of Operation Mt Hood Oregon Resort, BW Premier Collection
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$161 - $213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the resort at the mountain hotel welches, hotel at the mountain, resort at the mountain
FORMERLY KNOWN AS
Resort At The Mountain, Best Western Premier Collection
LOCATION
United StatesOregonClackamas CountyWelches
NUMBER OF ROOMS
157
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Claim Your ListingMT HOOD OREGON RESORT, BW PREMIER COLLECTION $118 ($̶2̶9̶1̶) - Updated 2023 Prices & Reviews - Welches
Frequently Asked Questions about Mt Hood Oregon Resort, BW Premier Collection
Which popular attractions are close to Mt Hood Oregon Resort, BW Premier Collection?
Nearby attractions include Mount Hood National Forest (2.2 miles), Salmon River Trail (0.8 miles), and Wildwood Recreation Site (1.7 miles).
What are some of the property amenities at Mt Hood Oregon Resort, BW Premier Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mt Hood Oregon Resort, BW Premier Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mt Hood Oregon Resort, BW Premier Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mt Hood Oregon Resort, BW Premier Collection?
Yes, free parking is available to guests.
What are some restaurants close to Mt Hood Oregon Resort, BW Premier Collection?
Conveniently located restaurants include Rendezvous Grill, Dragonfly Cafe and Bakery, and Barlow Trail Roadhouse.
Are there opportunities to exercise at Mt Hood Oregon Resort, BW Premier Collection?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Mt Hood Oregon Resort, BW Premier Collection located near the city center?
Yes, it is 0.7 miles away from the center of Welches.
Are pets allowed at Mt Hood Oregon Resort, BW Premier Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mt Hood Oregon Resort, BW Premier Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Is Mt Hood Oregon Resort, BW Premier Collection accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.