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BEST WESTERN PLUS Cascade Inn & Suites

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394 Reviews from our TripAdvisor Community

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Showing 389: English reviews
roseburg, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Comfortable bed.. But way too expensive for the amenities in the room. For 2 people.. this room should have had a hot tub.. paying over $200 was way too expensive. The breakfast was outstanding.. Delicious!

Review collected in partnership with Best Western

Helpful?
Thank James R
Stockton, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was a first time visit to the Columbia Gorge area, our location was very well centered for our purpose. We had a very good variety of museums and historical points of interest. The only downside in our two day visit was our poor choices for restaurants.

Review collected in partnership with Best Western

Helpful?
Thank Ellis W
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. I'm sorry to hear you didn't find any restaurants you liked. We have many great choices from 1/2 mile to 3 miles from our location. The next time you are in our area stop by the front desk. We would love to share information with you on some of the... More 

Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a wedding being held at nearby Mcmenamin Edgefield resort. Room was clean and well appointed with fridge, microwave and in-room coffee (although we brought our own personal keurig brewer). Morning breakfast adequate. Friendly staff. Note - even numbered rooms on the front side away from the freeway. Ours was 220 and didn't have any problems with traffic... More 

Helpful?
Thank Ringspyder
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us. We are glad you enjoyed your stay and the wedding at the nearby and so popular Edgefield wedding and concert venue. It is a great place to attend an event for sure. You are correct about the noise. We don't get much traffic noise from the freeway. We are located close enough to the... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Large suite, ample full coped breakfast, 24-hour strong coffee, right off I-84, in-door pool, jacuzzi, steam room, gym. As a business traveler, this is one of the best venues that I have been in in years. What a pleasant surprize! We will definitely be back!

Helpful?
Thank ANDREW R
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for taking the time to write a review. We are so happy you enjoyed your stay and we look forward to your return. If there is anything we can do to make your next stay even better please let us know. Thank you for your business, Kim & Staff More 

San Diego, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed my visit very much. This is one of the cleanest hotels that I have stayed in. The suite was huge and the bed was extremely comfortable. The staff was very friendly and helpful! Also, the breakfast bar was very nice - lots of great choices to pick from. I always enjoy my stay with Best Western hotels &... More 

Review collected in partnership with Best Western

Helpful?
Thank Sharon S
Renton, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel is acceptable for a Best Western; however, for the Portland area it could be better. The price was high given its distance from the airport. Not much more I can say about this hotel. A not so satisfied guest.

Review collected in partnership with Best Western

Helpful?
Thank Sharon R
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us. Sorry to hear your stay was just acceptable. True we are not in Portland or an airport hotel. Our area attractions are more for the traveler seeking the scenic beauty of the Columbia River Gorge or maybe attending a wedding or concert at the popular venue so close to us. Our rates do fluctuate... More 

Chillicothe, Ohio
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights while touring the Columbia Gorge region. When we checked in, the female front desk clerk did an AMAZING job of showing up on 3 different maps how to get from the hotel to best views & waterfalls. Saved us hours of researching. Staff made great recommendation for delivery pizza that was spot-on & appreciated... More 

Helpful?
1 Thank Christine B
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review about your stay. We are so glad you enjoyed your stay and found your room to be so spacious. We love to share maps about our area. We have some breath taking scenic beauty in the Columbia River Gorge and we want all of our visitors to experience it. Thank... More 

Salt Lake City, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The personnel who checked us in were top notch! Made us feel very welcomed..... The rooms were clean and attractive. The pool area was great and our grand kids had a lot of fun using it! We travel a lot and have stayed in other motels in the area, but from now on, anytime we pass through the Portland area... More 

Review collected in partnership with Best Western

Helpful?
Thank John S
Montgomery, Texas, United States
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was decent, room was clean, and free had hot breakfast in the morning. The location is easy to get to, and a good spot for jumping off to the various areas around Portland. Not much night activity in this area, but a good place to stay for a family vacation, where dining and nightlife are not as important.

Helpful?
Thank Dan D
Troutdale, United States
1 review
5 of 5 stars Reviewed July 19, 2016

Clean, quiet, nice breakfast options, close to the Portland Airport, and the WiFi worked great. It's perfect for a business trip. It might be great for vacations too, I was just focused on an in and out business trip where I needed to get some work done the night I was there.

Review collected in partnership with Best Western

Helpful?
Thank Martin F
gm_BW_Troutdale, General Manager at BEST WESTERN PLUS Cascade Inn & Suites, responded to this review

Thank you for staying with us and writing a review. We appreciate your business and by letting us know about your stay we are able to make improvements if needed. We hope to see you again and maybe for a relaxing trip the next time! :) Kim & Staff More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
This Ultra Clean Troutdale, Oregon hotel is situated in the heart of Oregon's best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, visitors can experience breathtaking Gorge sights without staying too far from the state's urban capital. Guests of BEST WESTERN PLUS Cascade Inn & Suites will enjoy friendly service and deluxe hotel amenities - like satellite television, luxurious pillow top mattresses, high-speed Internet access, complimentary hot breakfast, free parking, complimentary newspapers, and an evening soup and cookie reception every Monday through Thursday. This Troutdale hotel also features an indoor heated pool, hot tub, steam room, and exercise room, is completely non-smoking and pet-free. ... more   less 

Additional Information about BEST WESTERN PLUS Cascade Inn & Suites

Address: 23525 NE Halsey St, Troutdale, OR 97060-2814
Location: United States > Oregon > Troutdale
Price Range: $116 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Cascade Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Troutdale
Troutdale Best Western
Best Western Cascade Hotel
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