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Holiday Inn Express Portland East-Troutdale

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Holiday Inn Express Portland East-Troutdale
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119 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Alberta
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here one night and the room was clean and comfortable. The breakfast in the morning was good and there was easy access off the freeway. There is strip of grass at the hotel for your pet but because there is a large truck stop next door, there isn't too much room to walk your pet. There is a... More 

Helpful?
Thank CanadaVacationer1
South Jersey
Level Contributor
123 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 391 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed in many Holiday Inn Express hotels and they have all been 3-star hotels, a distinct step above budget and more in line with the other moderate brands. This property did not match, or even come close, to the other Holiday Inn Express properties we've stayed at. And now as I write this review, I see notated that... More 

Helpful?
Thank Mom2Boys

Travelers are raving about these Troutdale hotels

Redmond, Washington
Level Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

The general facilities and the services at this HIE location was quite good but the location of this hotel is not that easy to locate. It sets back from the main road and if you miss the sign, you will easily miss it at night. The worst of it is the road is a one-way street, one cannot turn left... More 

Helpful?
Thank Daniel L
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

First the good part. The staff is good the building is neat and clean. But last week I stayed here and could not get the room cool unless I put it at 66 plus it was loud. Plus the faucet on the sink was loose. I reported it at checkout. This week the stay started by going into a room... More 

Helpful?
Thank Bill W
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear Bill W, Thank you for your recent stay and for leaving a review. I am happy that you found our hotel clean. However, I regret to hear that the noise challenges and the condition of the room affected your overall satisfaction. I have forwarded your comments to our hotel management for us to assist you better in the future.... More 

Missoula, Montana
Level Contributor
14 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel. Restaurant close by. Was quiet and the pool was warm. Thoroughly enjoyed our stay and would be happy to stay here again. Not really to much to say about this hotel. It was pretty standard. Not a newer hotel but was clean and for the most part, it was quiet.

Helpful?
Thank tbural
Seattle, Washington
2 reviews
5 of 5 stars Reviewed August 22, 2016

Nice hotel. I had a king room and it was big, clean and comfortable. I appreciated the nice sitting area with a couch, desk and the bar with a sink and decent size fridge--especially by hotel standards! Free breakfast is better than average. I was coming and going a lot and never had a problem finding a parking spot near... More 

Helpful?
Thank Seussnelson
West Lakeland, MN
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 13, 2016 via mobile

I am currently staying here and after checking in we arrived to a very hot room. Turned an the A/C unit to the coldest setting and went to the pool with the kiddos. Cane back after several hours to a room that had to cool off and was actually very stuffy. Called the front desk and someone came to "fix"... More 

Helpful?
Thank Mel N
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear Mel N, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us... More 

Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 10, 2016 via mobile

I booked this hotel using my points from IHG. This was one of the lower cost choices. I wasnt expecting much because of that. It was a little difficult to get to, if you miss the entrance, you have to drive quite a bit out of the way to get back to it since it sits on a one way.... More 

Helpful?
Thank Amber C
IHGService, Guest Relations Manager at Holiday Inn Express Portland East-Troutdale, responded to this review

Dear Amber C, Thank you so much for your review of our hotel and for being an IHG Rewards Club member. We are so pleased that you liked the cleanliness of our property and the proximity from the outlets. Also, we are sorry for the neighboring noise you have experienced during your stay. We take our guest comments very seriously... More 

Boise, Idaho
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

I booked through IHR rewards club online. I recommend joining as its free and gives you some added bonus when stating at partner hotels. I wasn't feeling well and a quick check in plus the quiet, extra large room was a nice bonus. The bed was comfortable and the cinnamon roll and banana was the best thing about the full... More 

Helpful?
Thank Felilaafoa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2016

We found this pet-friendly hotel on a recent family road trip. The staff was very friendly. We met Staci at the front desk who did a great job of getting us checked in and taken care of. She took the time to talk us through a few local things to see during our stay. We also really enjoyed the complimentary... More 

Helpful?
Thank Mike H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off I-84 and within minutes from downtown Portland, The Columbia River Gorge, Portland International Airport, Multnomah Falls, The Sandy River and Bonneville Dam. Outdoor enthusiasts will appreciate the wide variety of hiking, biking, camping, hunting and fishing. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet featuring signature hot items served daily, indoor pool, whirlpool, business center, fitness area, wireless high speed internet access and meeting space that can comfortable accommodate up to 100 people. Historic Troutdale is nestled off the Sandy River and within a short distance from Gresham, Oregon. Located at the gateway of the Columbia Gorge, we are centrally located between Vancouver, Mt. Hood, The Dalles, Hood River, as well as the Oregon Coast. ... more   less 

Additional Information about Holiday Inn Express Portland East-Troutdale

Address: 477 NW Phoenix Dr, Troutdale, OR 97060-9564 (Formerly Comfort Inn & Suites)
Location: United States > Oregon > Troutdale
Price Range: $115 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland East-Troutdale 2.5*
Number of rooms: 73
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Also Known As:
Comfort Inn Troutdale
Troutdale Comfort Inn
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