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DoubleTree by Hilton Hotel Portland - Tigard

#3 of 10 Hotels in Tigard
Certificate of Excellence
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DoubleTree by Hilton Hotel Portland - Tigard
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323 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Vancouver, Washington
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The GM was there helping out in breakfast on a Sunday morning which you don't see often and shows his dedication to the team. Everyone I encountered was friendly and the room was great! Great hotel to stay at.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Melinda W
Gilbert, AZ
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a Hilton Diamond member, and Doubletree is among my favorite brands. Most are fabulous properties with nice restaurants and lounges, lovely grounds, and beautiful inviting lobby areas. This property is not even close to that description. It looks like an old Holiday Inn Express or Best Western, with a Doubletree sign slapped on the front. For $9.95, the... More 

Helpful?
Thank AZSoonerOrLater
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

*FURTHER CUSTOMIZATION MAY BE NEEDED* We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback... More 

1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel on several instances when visiting friends in the area. The location is very good and the staff/hotel are excellent. Policy is very good for travellers with pets and always welcome them with treats.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nicole P
Seattle, Washington
1 review
3 of 5 stars Reviewed 2 weeks ago

Unbelievably high prices on standard alcohol. I just wanted a nightcap and got screwed. When I complained, the bartender agreed and said it was management decision. You need to fire those idiots immediately or get out of the bar business.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bg842
Bend, Oregon
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location for a reasonable price. Will make this our home in Portland in the future. Great friendly, efficient and helpful staff. Spacious room newly furbished and pleasant. Lounge has a nice pantry with many food items for purchase.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Theoldercouple
San Jose, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean, comfortable, worth the price, the room is larger than we had expected, the location is also convenient to any place we want to go. The lobby is not as bright as we thought, also we didn't have a chance to use dinner inside the hotel, over all it is a very good stay experience.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Linong H
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at the DT-Tigard in order to attend business meetings in downtown Portland. Since my employer scheduled the meetings at the 11th hour, hotels in downtown Portland ranged from $280-$420/night. Since Tigard is a 15 minute Uber ride from downtown, I was able to stay at the DT-Tigard property for less than $220/night! To my liking, the property is... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Dave S
Level Contributor
98 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The best thing about this hotel was the cookie upon check in. As a diamond member, I was expecting better. The room was ok but it is showing age and updating required the carpet is looking old and well used. Was shocked, and was not sure if I was staying at a kennel ( a lot of dogs of all... More 

Helpful?
1 Thank Texaswinecouple
Calvin P, On behalf fo the hotel staff at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

Meridian, Idaho
1 review
5 of 5 stars Reviewed 3 weeks ago

Friendly staff, free parking and free breakfast for kids. Rooms are definately bigger than what we were expecting. We will be staying again on our next visit. Location is a A+++ hotel is less then 2 minutes from freeway access, perfect distance for convenience yet far enough that you can't hear it.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 614lisams
Kirkland, Washington
2 reviews
1 of 5 stars Reviewed 3 weeks ago

One star is too much rating for this Doubletree. Very disappointed with this hotel!!! It took 15-20 minutes for for us to be helped coz no one was at the front desk. The bathtub and bathroom floor was dirty with brown stains. Seems like they never scrub the bathtub and the bathroom floors. Filthy!!!! I will not ever go back... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank shirley p
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review

Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff so this situation... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Full-service hotel conveniently located 15 min from downtown Portland with comfortable guest rooms, indoor pool, onsite restaurant, complimentary WiFi, in-room microwave and refrigerator, and more. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland - Tigard

Address: 9575 SW Locust Street, Tigard, OR 97223 (Formerly Phoenix Inn Suites Tigard)
Location: United States > Oregon > Tigard
Price Range: $129 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — DoubleTree by Hilton Hotel Portland - Tigard 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Phoenix Inn Suites Tigard Hotel Tigard
Phoenix Hotel Tigard
Hotel Style:
#4 Business Hotel in Tigard
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