the check in was not as pleasant as what it should have been, the person helping us was rude, we got over charge at the end of our stay and they said they were only charging one amount and we got charged a lot more, some parts of the room were not clean
Enjoyed the stay at the resort. The room could have been cleaned a little better. There was a lot of dirt and cinders on the floor. The bathtub was not super clean. There was some recycling items left in the bin that had not been emptied. Everything seemed sanitized for COVID.
We travel to Deschutes County every year to celebrate our Granddaughter's birthday. We have stayed at other properties in the county. Sunriver has been the most satisfying stay we've experienced over the 5 years.
My partner & I chose the resort for the proximity to a local dog breeder in La Pine. The accommodations were more than expected. Lovely room with fireplace and soaking tub. Gorgeous views of snow and small creek. Comfy lodge to get some food. Spacious entry way and bathroom layout. Bathrobes make the whole soak very inviting!
This trip we were met with a clogged shower grain, mold in the shower, most uncomfortable bed I’ve ever slept on and noise at 2am coming from up stairs. Hope this was a one off bad visit. We love the property but didn’t have a good trip. Left a night early because of it.
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