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Traveler (447)
Room & Suite (300)
Videos (1)
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About

#1 of 1 resort in Sunriver
Location
4.6
Cleanliness
4.3
Service
4.3
Value
3.9
Travelers' Choice
Situated close to the Cascade Mountain Range and top-rated ski trails this family-friendly resort offers numerous recreational activities and various amenities. With several dining outlets are featured on-site guests can enjoy both fine dining and casual fare.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's playground
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Saltwater pool
Plunge pool
Shallow end in pool
Fence around pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Boating
Canoeing
Golf course
Hiking
Horseback riding
Mini golf
Raquetball
Skiing
Tennis court
Water sport equipment rentals
Aerobics
Aerobics offsite
Canoeing offsite
Evening entertainment
Fishing
Patio
Tennis court offsite
Walking tours
Waterslide
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun deck
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand movies
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family Resort
Languages Spoken
English
Hotel links
Special Price:Book Today and Save!
4,254Reviews26Q+A100Room tips
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JP2E wrote a review Apr 8
South Lake Tahoe, California37 contributions44 helpful votes
Our stay was absolutely disappointing, and how the staff and later the Director of Guest Relations handled my concerns was simply offensive. Before our stay, my wife called the 855 to request add-ons to lodging since it was my birthday weekend. The representative said the add-on I requested was not available even though it was included on the resort’s website. Why do you offer add-on on your website which are not available to your guests? When we checked in, the staff at registration was clueless about the resort’s amenities and offerings. We was specifically asking about ticket discounts to ski at Mt. Bachelor and the staff had no idea what I was talking about. We explained this was advertised on the resort’s website and in my confirmation email received from the resort. Again, clueless and no help at all, and really frustrating to deal with. We also asked things I could do with my children and her only response was the pool – nothing more. Please educate your staff about the resort’s offerings and the surrounding area. Our heater broke down and we had no heat overnight. My son, who was sleeping downstairs, had to move upstairs with us because the lodge was freezing. Luckily, the heater was fixed in the morning. During our 4 nights stay, we only asked once for housekeeping. When they came, they failed to make any of the beds. We are not talking about changing sheets – the beds were simply not made. What is the point of asking for housekeeping if a basic service is not met? The last issue which was the most concerning and offensive part of our stay. Our rental car broke down after a day of skiing at Mt. Bachelor. The only reason we called the resort was the website offered a shuttle service. The staff answering the phone at first said, we missed the shuttle at 4:00 pm. We explained AGAIN we were stuck on the mountain with small children and asked if it was possible for another shuttle service. Her next response was “we will charge you $30 per person.” The whole part of we are stuck on a mountain with small children did not register with her. In response, we said we don’t care how much it costs, we need help please. Her response was she would need to check and call me back. In the interim, she gave me a number of a town car company that she expected me to call on a late afternoon of Easter Sunday. Really? we did not hear back from her on whether another shuttle was possible and ended up hitching a ride from Mt. Bachelor’s employee bus, whose driver was kind enough to help my wife and my children. The next day we raised all of my concerns regarding our stay with the Director of Guest Relations, who listened and took down my name and number and said he would investigate the matter and call me. He called the next day and left a VM saying the staff followed the “policy” when responding to my concerns about shuttle services and that “we will not provide you any compensation.” After hearing this man’s VM, we were angered and offended at how he failed to respond to our concerns. We NEVER asked for compensation or expected one. Furthermore, he completely ignored all the other concerns we raised about my stay and simply stuck to the issue of the shuttle service. Honestly, all we were looking for was a simple “I am sorry for the inconvenience, and we will do better.” Nothing more. Yet, at no point during my discussion in person or in his VM did we hear this. Absolutely upsetting and disappointing with the way things were handled, and we feel there was bias on how the resort responded to my concerns.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Sunriver Resort
Responded 1 week ago
I'm genuinely sorry for the disappointing experience you had during your recent stay with us. It deeply saddens me to hear about the series of issues you encountered. Your feedback is invaluable to us, and I assure you that we are taking immediate steps to address the concerns you raised, including educating our staff about the resort's offerings and improving our response to guests' needs in critical situations. Please know that we are committed to providing exceptional experiences for all our guests, and I sincerely hope we have the opportunity to welcome you back for a much-improved stay that exceeds your expectations. Sincerely, Connilyn Kleinberg Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John C wrote a review Aug 2022
3 contributions
Hotel's Favorite
We spent a week in Sunriver with family and friends for our son's wedding. Everyone involved in our stay went out of their way to accommodate any requests, room updates and food/restaurant suggestions. Plan to return again as biking, river access, tennis, pool and food all spectacular. The 24 hour shuttle is an incredible bonus!!
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jayne Bristow, Other at Sunriver Resort
Responded Aug 31, 2022
Dear John C., How wonderful . . . a combined family wedding and vacation here at Sunriver Resort! Thank you for sharing your heartfelt comments and especially for your recognition of our amazing team of associates for their friendly and helpful service! We look forward to welcoming you back to enjoy all of the endless opportunities for fun that you discovered here at Sunriver Resort! Sincerely, Jayne B. / Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anthony M wrote a review Mar 2024
3 contributions1 helpful vote
Stayed at this resort for the first time and it was an enjoyable weekend. Stayed in a king lodge suite...beautiful room with gas fireplace and very comfortable king size bed. Enjoyed eating and having drinks while listening to live music at the lodges restaurant The Crows Nest...we will definitely be back this summer when we can spend more time enjoying many of the fun things to see and do that are offered at this immense property!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Plan a few days to stay so you can enjoy all that they offer as far as activities!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Sunriver Resort
Responded 2 weeks ago
Dear Anthony, Thank you for choosing Sunriver Resort and for taking the time to share your wonderful review. We are delighted that our comfortable king lodge suite, delicious food, and endless amenities exceeded your expectations. We look forward to welcoming you back for many more memorable getaways. Sincerely, Connilyn Kleinberg Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tom Graves wrote a review Mar 2024
Oregon Coast, Oregon5 contributions2 helpful votes
Recently came out to Sunriver for business and had an amazing visit. The Golf Professional staff is top-notch, the Pro Shops are filled with awesome product, and the golf courses are all first-class. The lodge room was very cozy with a loft bedroom and nice amenities. The workout facility had everything you could need. Ate at 3 different food outlets and they did not disappoint. Will definitely be back here around the holidays with the family for the awesome holiday festivities they put on. Thank you to Golf Pro's Mark, Josh, & Chris for making my stay unforgettable!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Sunriver Resort
Responded 3 weeks ago
I'm delighted to hear about your amazing visit to Sunriver Resort and your exceptional experience with our team members and first-class golf courses. It's wonderful that your room and amenities, such as our well-equipped workout facility, added to your enjoyment. I'm also glad that Mark, Josh, and Chris played a memorable role in your stay. Our team eagerly looks forward to welcoming you and your family back around the holidays. Thank you for staying with us and sharing your positive experience! Sincerely, Connilyn Kleinberg Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David P wrote a review Mar 2024
Bly, Oregon2 contributions
Nice location nestled in the woods. Near many fun activities and Bend is only minutes away. Beautiful trails that connected the areas. Enjoyed the on site dining. Easy to access many fun amenities. Loved the in room fireplace and deep soaking tub. Plus all the extra pillows were welcome for extra comfort for relaxing.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Sunriver Resort
Responded 4 weeks ago
Wow, thank you! It was a pleasure to have you as our guest, and I'm delighted to hear that you enjoyed so many of our wonderful amenities, including the beautiful trails, soaking tub, and fireplace. We look forward to welcoming you back to Sunriver Resort for another relaxing getaway. Sincerely, Connilyn Kleinberg Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Josh V wrote a review Mar 2024
1 contribution
Great service wonderful place to just relax I highly recommend it it is a place for all ages. Everyone has a big smile a Genuine smile like the toilet. Jobs. So overall, I give it minute ten out of ten looking forward to my next stay and hope it is going to be soon
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Keep it just the same
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Sunriver Resort
Responded Mar 7, 2024
Dear Josh, Thank you for taking the time to share your thoughts with our team. We are thrilled that our amazing service allowed you to relax. The best compliment is that you recommend us to everyone of all ages, and wish to stay with us again. It was a pleasure to have had you as a guest, and we look forward to welcoming you back. Sincerely, Connilyn Kleinberg Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Luke R wrote a review Feb 2024
1 contribution
Perfect getaway for any occasion! We always take the family and there is tons of fun stuff for the kids to get all their energy out! We always enjoy the Cove and the Lodge Kitchen has very accomplished Chef and sous Chef! I highly recommend them!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Remember to just breathe and be there. It’s a wonderful place and the people are incredible!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Sunriver Resort
Responded Feb 28, 2024
Dear Luke, It is fantastic that you and your family continue to visit us, and we are honored to receive your recommendation! We would love to host you again at Sunriver Resort, so please revisit us for another memorable experience! Sincerely, Connilyn Kleinberg Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Warren W wrote a review Feb 2024
1 contribution
The entire room was amazing, the staff were polite, professional and extremely accommodating. The food was spectacular, and the services were all fantastic. This is one of the best places I’ve ever stayed at. The bathroom was probably the best part, you basically feel like you have an entire spa in your room. Will definitely be returning!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Sunriver Resort
Responded Feb 16, 2024
Dear Warren, Thank you so much for the high rating. I am so happy to know that you enjoyed everything about your visit, from our wonderful bathrooms to our team's friendly service. We hope to host you again soon! Sincerely, Connilyn Kleinberg Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danielle wrote a review Feb 2024
Roslyn, Washington1 contribution
Had a great stay for Valentine’s Day! We ate at both Owl’s Nest and the Lodge Kitchen and experienced above and beyond customer service at both. Karlie at the Owl’s Nest was an exceptional server and was an absolute pleasure! Thomas checked us in and was thorough and friendly. As it was our first time he was very helpful in talking us through the resort. For Valentine’s Day dinner we had Larry as our server who was knowledgeable and friendly as well! All the shuttle drivers we had were amazing! Thanks for a great stay!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Sunriver Resort
Responded Feb 16, 2024
Dear Danielle, Thank you! It was an honor to welcome you to Sunriver Resort for your Valentine's Day getaway, and I'm delighted you had such a wonderful stay. Our team truly is one of the best in the business and I appreciate you highlighting so many of them by name. We look forward to welcoming you back for many more memorable getaways. Sincerely, Connilyn Kleinberg Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kim wrote a review Jan 2024
1 contribution
Me and my husband needed a getaway for the weekend and we Couldn’t have asked for a better experience! Perfect service everything was made right for us. Also food and drinks were amazing! We spent our time in the village and that was a great experience as well!
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Scott Orman, Guest Services / Front Office at Sunriver Resort
Responded Jan 28, 2024
Kim - thank you for sharing your experience! Don't you just love it when expectations match the actual experience?! We certainly do and work hard to provide the best possible experience. Wishing you a wonderful start to 2024! May it be filled with health, wealth and happiness! Respectfully, Scott Orman Director of Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$183 - $324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunriver hotel sunriver
LOCATION
United StatesOregonCentral OregonSunriver
NUMBER OF ROOMS
245
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Sunriver Resort
Which popular attractions are close to Sunriver Resort?
Nearby attractions include The Village at Sunriver (0.5 miles), Artists Gallery Sunriver (0.5 miles), and Live Laugh Love Art Sunriver (0.5 miles).
What are some of the property amenities at Sunriver Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sunriver Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sunriver Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sunriver Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sunriver Resort?
Conveniently located restaurants include Lodge Kitchen, Sunriver Brewing Company - Sunriver Pub, and Cafe Sintra.
Are there opportunities to exercise at Sunriver Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Sunriver Resort located near the city center?
Yes, it is 0.04 miles away from the center of Sunriver.
Are any cleaning services offered at Sunriver Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sunriver Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sunriver Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.