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BEST WESTERN Grand Manor Inn

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BEST WESTERN Grand Manor Inn
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363 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Vancouver, United States
Reviewed April 26, 2016

Receptionists with an attitude. When I asked her where the gym was she just nodded her head in the direction and said, “down there.” There wasn’t any sign on the door where the gym was so I ended up going in circles until I figured it out.

Review collected in partnership with Best Western
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Helpful?
Thank Luciano C
Manzanita, United States
Reviewed April 20, 2016

This best western has recently been remodeled and is very clean. comfortable and stylish. The only down side is the options at breakfast, but it is the typical complimentary breakfast and is is free. There are many hotels in the location, but I like the friendly and helpful staff and the overall feel of this hotel.

Review collected in partnership with Best Western
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1Thank Colleen R
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We thank you for your honest review and hope you will come stay with us again.

Meridian, United States
Reviewed April 11, 2016

We were visiting relatives in the area. BW Manor Inn was a great place to stay. Conveniently located to restaurants, shopping, etc. Lots of hotels in that area, but surprisingly quiet. We will stay there again when we return!

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Thank Dena U
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We thank you for becoming loyal to our location. We hope you expect the same exceptional service upon your return, so that we can deliver. See you soon.

Redding, California
Reviewed April 11, 2016

the beds were very comfortable as were the pillows, loved them and would love to know where I could purchase 4 of them. The sheets were very crisp and felt good. I would stay there again. The first time we stayed at the Best Western in Eugene near the University but since school was in session our friend advised against...

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Thank marje2015
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We agree that guests visiting the university should stay with us as we provide a more quiet and private atmosphere when compared to those closer to the university. If you are interested in purchasing these pillows, give us a call and ask for Kris, he will give you the best information. Thank you for staying with us.

Springfield, United States
Reviewed April 11, 2016

For the money Best Western hotels are by far my favorite. Always clean and comfy. The staff is very accommodating and I sleep like a baby as the beds are very plush. If you've found checking into hotels to feel like a gamble where you never seem to know what you're going to get, then I recommend making Best Western...

Review collected in partnership with Best Western
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Thank Trevor A
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

Thank you for being so brand loyal. We try to always provide the best service we can to each of our guests and members.

klamath falls, United States
Reviewed April 10, 2016

we had a quick check in with a very nice lady ,we had a great night sleep in a very clean room, we had a wonderful breakfast with many different items to choose from ,then we had a very quick and nice check out.

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Thank John E
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We are very happy to hear your stay was so simple and efficient. Please come see us again.

Victoria, Canada
Reviewed March 30, 2016

We stayed at this hotel on March 11th, two rooms, two families, 3in one room, 4in another with a dog in each room. A week later we booked two rooms for our return journey, as before. When we checked in March 27th, we were informed that the "dog policy" had changed from $10 per night to $20 per night. We...

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Thank dorothynapier
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We greatly apologize for the misunderstanding and we have since refunded you the partial dog fee. We hope you will still come and stay with us again.

Vacaville, California
Reviewed March 28, 2016

Thanks to this very nice hotel. I was able to surprise my husband on our wedding anniversary. I was able to afford a very nice king size suite. It was worth the extra money too. The room was clean, beautiful, quite and large! We even was near the elevator and still we heard nothing. We slept like babies and enjoyed...

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Thank Tara H
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

Happy anniversary to you and your husband, we are happy to have made it a pleasant experience for you. Thank you for choosing to stay with us!

Walla Walla, Washington
Reviewed March 26, 2016 via mobile

We found the wrong best western so I went inside to ask the front desk agent directions. I used to work for best western and I know what sort of service is expected. The agent seemed irritated that I interrupted her and when I asked how to get to the best western I needed her response was... "You literally look...

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Thank Jessica_kay_222
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We apologized for the manner in which our front desk agent spoke with you. We have discussed the issue and assure this will not happen again.

vancouver, wa
Reviewed March 25, 2016

Terrible time finding a safe way to exit hotel. The traffic was awful. There needs to be a traffic light installed on the main street. However the hotel was very nice and the staff were all very good and accommodating. No indoor pool was disappointing for the little kiddos. Breakfast was ok, and the children were happy with it. The...

Review collected in partnership with Best Western
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Thank jannVancouver_Wa
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

Thank you for the review. We agree the side street can be difficult to navigate, we try to always let our guests know what the easiest way to exit is, so we apologize that our agents were unable to pass this information along to you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're in town for an epic University of Oregon Ducks game or for TrackTown USA, our Springfield hotel offers a great location and value. Sacred Heart Medical Center is close to our Springfield hotel, so guests in town for an appointment or visiting patients can easily go to and from the center. Comfort is king here, which is why we offer oversized rooms with balconies so guests can take in the luscious Oregon pines surrounding the town. There's a microwave and refrigerator in every room, perfect for extended stays, and complimentary wireless and hard wired Internet. Our seasonal outdoor pool is the perfect place to relax on those warm summer days. Whether you're visiting the University of Oregon or nearby Cabela's®, our Springfield hotel is the perfect place to stay. From the Eugene Marathon to the annual Country Fair, there's always something exciting happening. Many guests at our Springfield hotel are in town for a University of Oregon Ducks football or the local track meets. Unique and innovative dining is famous in this area, and guests can take advantage of an abundance of options. It's a college town, which means boutiques and nightlife are both popular. Whether a day of shopping, Gastro-touring or exploring the local great outdoors sounds appealing, it's all just minutes away. Our Springfield hotel also hosts business travelers in town with the Union Pacific Railroad, Sacred Heart Medical Center and other local companies and businesses. Whether you're here for business, football or other leisure activities, count on us to provide you with a quiet, well-appointed room in a great location. We understand that you deserve plenty of space and a great value when traveling to Springfield. Book your upcoming stay at the BEST WESTERN Grand Manor Inn, the choice for the University of Oregon Ducks fans! ... more   less 

Additional Information about BEST WESTERN Grand Manor Inn

Address: 971 Kruse Way, Springfield, OR 97477-1074
Location: United States > Oregon > Springfield
Price Range: $108 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Grand Manor Inn 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Springfield
Springfield Best Western
Hotel Style:
#6 Family Hotel in Springfield
#6 Romantic Hotel in Springfield
#7 Business Hotel in Springfield
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Questions & Answers

Questions? Get answers from BEST WESTERN Grand Manor Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No views from the hotel.”
 of 5 bubbles 531SandraM531, 2 weeks ago | Read review
“Don't make the same mistake I made. Don't stay here!! Dirty, old and unaccommodating!”
 of 5 bubbles 675debrah, Nov 15, 2016 | Read review
“Stay on the south end if a non smoker: for some reason you can smell cigarette smoke in north end rooms”
 of 5 bubbles soccer_nut5, Oct 17, 2016 | Read review
“Odd number rooms are quieter.”
 of 5 bubbles Viking46, Oct 5, 2016 | Read review
“King room on 2nd Floor was very large!!”
 of 5 bubbles mark260, Sep 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question