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Best Western Grand Manor Inn

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971 Kruse Way, Springfield, OR 97477-1074
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (55)
Room & Suite (37)
Dining (12)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 15 hotels in Springfield
Location
Cleanliness
Service
Value
Travelers' Choice
Whether you're in town for an epic University of Oregon Ducks game or for TrackTown USA, our Springfield hotel offers a great location and value. Sacred Heart Medical Center is close to our Springfield hotel, so guests in town for an appointment or visiting patients can easily go to and from the center. Comfort is king here, which is why we offer oversized rooms with balconies so guests can take in the luscious Oregon pines surrounding the town. There's a microwave and refrigerator in every room, perfect for extended stays, and complimentary wireless and hard wired Internet. Our seasonal outdoor pool is the perfect place to relax on those warm summer days. Whether you're visiting the University of Oregon or nearby Cabela's®, our Springfield hotel is the perfect place to stay. From the Eugene Marathon to the annual Country Fair, there's always something exciting happening. Many guests at our Springfield hotel are in town for a University of Oregon Ducks football or the local track meets. Unique and innovative dining is famous in this area, and guests can take advantage of an abundance of options. It's a college town, which means boutiques and nightlife are both popular. Whether a day of shopping, Gastro-touring or exploring the local great outdoors sounds appealing, it's all just minutes away. Our Springfield hotel also hosts business travelers in town with the Union Pacific Railroad, Sacred Heart Medical Center and other local companies and businesses. Whether you're here for business, football or other leisure activities, count on us to provide you with a quiet, well-appointed room in a great location. We understand that you deserve plenty of space and a great value when traveling to Springfield. Book your upcoming stay at the BEST WESTERN Grand Manor Inn, the choice for the University of Oregon Ducks fans!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Breakfast buffet
Meeting rooms
Spa
Steam room
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Iron
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
505Reviews1Q+A53Room tips
Traveler rating
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  • 54
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  • 40
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Popular mentions
lyrra2021 wrote a review May 2
Portland, Oregon1 contribution
“ADA accessible” room had no front entry, so you have to walk far to carry your things in and out. bathroom had nowhere to set toiletries except the floor.. My mobility issues make it hard to bend over.. there was nothing keeping the water from the shower from going all over the bathroom floor, making it a fall hazard.. The water pressure was so high it felt like sand paper and hurt for several days. There was no sink in bathroom, so I have to touch door handle with dirty hands to go out around corner to use the sink.. They said they were out of hand soap when I asked why there wasn’t any.. they only had one set of “complimentary toiletries” for 2 people. Only 2 towels, one I had to use to sop up water from shower so I didn’t slip and fall.. had to go ask for more. No mirror in bathroom.There is no center light in room. For breakfast was only given one sack breakfast for two people even tho I said there were 2 of us.. Overall poor experience.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
Trip type: Traveled on business
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RFA2249 wrote a review Dec 2020
Eugene, Oregon593 contributions150 helpful votes
Hotel's Favorite
I used to stay at the Grand Manor regularly for business but had not been to this hotel for over 25 years and was concerned about how well the hotel has weathered. I am pleased to report that it is still in pretty good shape. I am not sure when it was renovated last but it still is clean and well maintained. I appreciated that the front desk staff wore masks and doled out a decent array of breakfast items. Easy walk to Subway and McDonald's. Excellent stay!
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Date of stay: December 2020Trip type: Traveled on business
1 Helpful vote
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Mark&Sharon B wrote a review Apr 2021
3 contributions
I was a bit concerned about booking this hotel again. We've stayed a few times prior but it's been a while and some of the reviews have been... less than stellar. We went ahead based on past experience and the room was really nice, appears to have been recently renovated. Clean, comfortable and big. The staff was friendly. We'll keep returning.
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Date of stay: April 2021
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Jeremiah O wrote a review Mar 2021
1 contribution
Just checked in, and found out my room is not going to have water tomorrow. When I spoke to the front desk clerk I was told "tough s**t". Seriously thinking about bailing and going to another hotel. Never staying here again.
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Date of stay: March 2021Trip type: Traveled on business
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Run Down wrote a review Feb 2021
1 contribution
Do Not Stay Here! Run down premises, deferred maintenance, squirrel cage internet speed, dark , gloomy rooms, elevator inoperable, no towels in room, three ground floor rooms with signage “Closed- Quarantined” .... dog and pony show staff, sub level competency and customer service, undisclosed room security charge,. This place makes you feel, if you don’t do the thinking for them, things just won’t happen. We Booked paying several days before thru Expedia. Arrived on a Tuesday just after the 4pm checkin time, was sent to a room which hadn’t been cleaned. Went back to desk to advise and get another room. Got another room one which was dirty also. Back down to the front desk to sort it out. Q; which rooms are clean?, A; #108 is for sure. Q; can someone check? A; Ok, we’ll check. #108 was dirty too. Q; Are any rooms clean?, A; Yes, one room, but not available, it’s reserved. Ok, I have a reservation, I’ll take that one. so can you get the manager to approve? A; the manager’s not here. Q; Does the manager have a phone to call them?, A; Yes, I guess so. Q; Ok, then can you call them to authorize that room? A; I’ll try. Q; Ok, let’s try. A; Manager said to give you the room. Got back home on Thursday, and Saturday morning we see the room charge plus another $150 charge. Called and asked for the manager, who of course was not (or never) there. Asked why the $150 charge, and was told it was a security deposit, which BTW was never communicated at check-in. Q; We left Thursday am, so why is it still showing. A; It should drop off in 3-5 business days. Told them to send me a screenshot from their system showing the refunded deposit. Trying, Frustrating, Exhausting, Con Job experience from beginning to end.
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Date of stay: February 2021
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PRICE RANGE
$87 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western springfield, springfield best western
LOCATION
United StatesOregonSpringfield
NUMBER OF ROOMS
65
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Frequently Asked Questions about Best Western Grand Manor Inn
Which popular attractions are close to Best Western Grand Manor Inn?
Nearby attractions include Cinemark 17 (0.5 miles), The Shoppes at Gateway (0.7 miles), and Skate World (0.4 miles).
What are some of the property amenities at Best Western Grand Manor Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Grand Manor Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Grand Manor Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Grand Manor Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Grand Manor Inn?
Conveniently located restaurants include Hop Valley Brewing Company, Ciao Pizza, and Elmer's Restaurant - Springfield.
Are there opportunities to exercise at Best Western Grand Manor Inn?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Best Western Grand Manor Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Grand Manor Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Grand Manor Inn offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Is Best Western Grand Manor Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.