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BEST WESTERN Grand Manor Inn

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322 Reviews from our TripAdvisor Community

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Showing 320: English reviews
West Monroe
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The room was very large, clean and modern. The breakfast was quite good, with a variety of items, hot and cold. The location was wonderful. Front desk staff were very nice, even when I arrived very late and the poor guy was trying to handle a problem. My only complaint was the floor of the tub/shower squeaked, never had that... More 

Helpful?
Thank V7949CNsuet
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We are very pleased to hear that you were impressed with your stay, We will have that tub looked at and repaired. Thank you for choosing us and please come see us again. More 

Calgary
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I had the very unpleasant experience of staying at this Best Western on August 14, 2016. First the front desk person was having a frustrating day. Seems she was stuck doing several shifts in a row that she didn't want to do. That may be why she was inattentive and rude. After waiting for 20 minutes at the front desk... More 

Helpful?
1 Thank cruilla
McKinleyville
Level Contributor
7 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

This review comes because I had been HACKED, my card had been used to reserve this hotel in my name illegally. I only know this because this location's front desk worker DID NOT notify me of such fake reserve the night I was supposed to show up, by which the next days front desk contacts me @ 3:30pm to ask... More 

Helpful?
Thank Rosalie T
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

Hotels typically do not contact guests before arrivals to confirm reservations on sold out days. "No shows" are a very common occurrence therefore it is policy to contact the guest the day after their expected arrival. After doing a further investigation with Expedia, they had confirmed that all of the necessary steps to confirm your identity were taken when you... More 

Sandy, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is quiet, Awesome pillows and bed. The breakfast was very good and very handy to services & shopping. The room was very nicely appointed and large enough to host a gathering of 8 or 10. The internet was easy to log into and was a fast enough connection with no lags or problems. There is a restaurant next... More 

Review collected in partnership with Best Western

Helpful?
Thank Rodney S
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We thank you for staying with us and giving us a great review. Please come visit us again. More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Poor amenities - no hair dryer in room, only one towel per guest, stained carpet when exiting elevator, all suite doors look like they have been kicked repeatedly. Lower level management in some instances poor in customer service.

Review collected in partnership with Best Western

Helpful?
Thank 271kathlynh
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We would like to hear more regarding your stay, was the front desk notified of the lack of amenities in your room? We are very quick with fixing any problems. Please let us know. More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This Best Western is updated to modern décor, except fort the old style signage. Friendly staff and quiet comfortable and spacious rooms. Best bed I have slept in with sink into luxury. First rate in my book for a moderately priced hotel. Your typical breakfast that I have not come to like--some kind of eggs make into folded over eggs... More 

Helpful?
Thank Marla J
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We appreciate your suggestions and definitely will try to adapt them, but most guests leave positive remarks to our breakfast options. However, we are always evolving so we hope you enjoy it the next time you stay with us. More 

Rochester,WA
Level Contributor
81 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Was told they have truck parking... They don't!! But after they helped me find a parking spot I checked in, very nice room very comfortable, very reasonably priced I would recommend this Bestwestern to anyone needing a place to rest or stay over in Springfield, Or.

Helpful?
Thank Rusty1Rochester_WA
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We are always happy to help. Thank you for choosing us. More 

San Francisco, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful if traveling with dogs--great rooms, dog friendly. Restaurants you can walk to and sit outside. Friendly staff, big rooms with fridge and microwave. I'm supposed to write more for this review but that's all I can think of.

Review collected in partnership with Best Western

Helpful?
Thank Sandra W
Seattle, WA
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms at this hotel are very big with nice sitting area. It was clean and everything worked. Great TV with lots of channels. The pool was clean and the perfect temperature. The breakfast was just ok as they ran out of coffee. Staff were a bit slow to refill breakfast items. I would stay here again as it was... More 

Helpful?
Thank MitchellSeattle
Roseburg, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

This hotel lacks in service, cleanliness, and breakfast. The front end staff seems more concerned about their cell phones than taking care of their customers. You would be better off staying at the Marriott Court Yard across the street.

Review collected in partnership with Best Western

Helpful?
Thank Randy L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Whether you're in town for an epic University of Oregon Ducks game or for TrackTown USA, our Springfield hotel offers a great location and value. Sacred Heart Medical Center is close to our Springfield hotel, so guests in town for an appointment or visiting patients can easily go to and from the center. Comfort is king here, which is why we offer oversized rooms with balconies so guests can take in the luscious Oregon pines surrounding the town. There's a microwave and refrigerator in every room, perfect for extended stays, and complimentary wireless and hard wired Internet. Our seasonal outdoor pool is the perfect place to relax on those warm summer days. Whether you're visiting the University of Oregon or nearby Cabela's®, our Springfield hotel is the perfect place to stay. From the Eugene Marathon to the annual Country Fair, there's always something exciting happening. Many guests at our Springfield hotel are in town for a University of Oregon Ducks football or the local track meets. Unique and innovative dining is famous in this area, and guests can take advantage of an abundance of options. It's a college town, which means boutiques and nightlife are both popular. Whether a day of shopping, Gastro-touring or exploring the local great outdoors sounds appealing, it's all just minutes away. Our Springfield hotel also hosts business travelers in town with the Union Pacific Railroad, Sacred Heart Medical Center and other local companies and businesses. Whether you're here for business, football or other leisure activities, count on us to provide you with a quiet, well-appointed room in a great location. We understand that you deserve plenty of space and a great value when traveling to Springfield. Book your upcoming stay at the BEST WESTERN Grand Manor Inn, the choice for the University of Oregon Ducks fans! ... more   less 

Additional Information about BEST WESTERN Grand Manor Inn

Address: 971 Kruse Way, Springfield, OR 97477-1074
Location: United States > Oregon > Springfield
Price Range: $120 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Grand Manor Inn 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Springfield
Springfield Best Western
Hotel Style:
#6 Family Hotel in Springfield
#6 Romantic Hotel in Springfield
#7 Business Hotel in Springfield
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