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BEST WESTERN Grand Manor Inn

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313 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Roseburg, United States
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

This hotel lacks in service, cleanliness, and breakfast. The front end staff seems more concerned about their cell phones than taking care of their customers. You would be better off staying at the Marriott Court Yard across the street.

Review collected in partnership with Best Western

Helpful?
Thank Randy L
Pnngrove, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed only one night for business, the staff was very helpful, room was clean and large. Bed was very comfortable and the atmosphere was quiet, no road noise but still very close to access freeway. Hotel is very close to restaurants and convenience stores. The continental breakfast was very good.

Review collected in partnership with Best Western

Helpful?
Thank Larry S
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

Thank you for giving us a great review, please do consider us again for your next trip in the area. More 

SEQUIM, United States
1 review
2 of 5 stars Reviewed 1 week ago

The desk staff was some of the worst I have ever encouintered. Room was good and bed very comfortable. That dose not make up for the staff. Good parking and clean room were very good. The attitude of the people working the desk destroyed the experience.

Review collected in partnership with Best Western

Helpful?
Thank Leon S
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We would like to hear more as to why your experience was not satisfactory and what our staff could have done better. We would really appreciate it if you were to give us a call. More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Hair in gravy at breakfast. Lighting throughout is done incorrectly, creating a dreary atmosphere. Paint colors in the room are dreary. Extra towels requested, never materialized. Shower head broken, had to change rooms. Shower head didn't work well in the second room. There were spider webs and some fixtures not dusted. The staff was immature and not at all professional.... More 

Review collected in partnership with Best Western

Helpful?
Thank toddv824
Santa Cruz, California
1 review
2 of 5 stars Reviewed 3 weeks ago

The best thing about this hotel, is the delightful front desk person named Robi. She is kind, and went out of her way to try and get us another room, but the hotel was full. She was great. Now, the not so great stuff. The bed is positioned in the large bedroom directly in front of the toilet. The TV... More 

Review collected in partnership with Best Western

Helpful?
Thank dianef880
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We apologize that you did not seem to like the layout of one of our bigger rooms and that items were placed in inconvenient areas for you personally. Please do not let this experience deter you from visiting us in the future as want you to be satisfied. More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Hotel personnel were disorganized, attitudes need improvement. Room layouts dis-functional, WiFi non-functional, room amenities lacking. Overall, for the cost of a nights stay there are other Best Western facilities that out-perform the Grand Manor.

Review collected in partnership with Best Western

Helpful?
Thank christ0phersc
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We apologize that your stay was not what you hoped it to be and we request you contact us in order to explain more in detail the issues that you seemed to have. More 

Rio Vista, United States
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Don't stay here, they give you crap for your hard earned dollars, Motel 6 would have been better. I expect a certain level of quality for a "Best" Western. They used to be number one on the travel circuit, I may start using another chain. Some are wonderful but they seem to be slipping into the big chain "who cares... More 

Review collected in partnership with Best Western

Helpful?
Thank Polina T
Watkins, MN, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very wonderful stay! Most impressed with the friendly staff, delicious breakfast and the delightful room! Will definitely return to this Best Western :) I also enjoyed the outdoor pool, as we visited in June. The weather was so beautiful, so being outside was a plus. Very satisfied indeed!

Review collected in partnership with Best Western

Helpful?
Thank Cindy W
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We are very glad to hear that your stay was so exceptional. Please come visit us again More 

Portland, Oregon, United States
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There are so many positives about this location. It is easy to find off I-5. There are plenty of restaurants nearby, many in walking distance. Rooms are large and clean, with excellent AC. Service was top notch, with all staff being very friendly and helpful. Breakfast offers hot and cold choices, which is rare. The biscuits and gravy can't be... More 

Helpful?
Thank pacarancher
BWGrandManor, General Manager at BEST WESTERN Grand Manor Inn, responded to this review

We thank you for the honest review and apologize for some of the slight problems you had, they will be addressed so please come stay with us again. More 

Ocean Shores, WA, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Dirty Microwave, food under sofa, stains on sheet's, No rack for towels to hang in bathroom, had to hold down handle to flush toilet, sink drained slowly, spots on closet mirror and Amenity's on the back of toilet when there was plenty room at sink for all.

Review collected in partnership with Best Western

Helpful?
Thank Frank M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Whether you're in town for an epic University of Oregon Ducks game or for TrackTown USA, our Springfield hotel offers a great location and value. Sacred Heart Medical Center is close to our Springfield hotel, so guests in town for an appointment or visiting patients can easily go to and from the center. Comfort is king here, which is why we offer oversized rooms with balconies so guests can take in the luscious Oregon pines surrounding the town. There's a microwave and refrigerator in every room, perfect for extended stays, and complimentary wireless and hard wired Internet. Our seasonal outdoor pool is the perfect place to relax on those warm summer days. Whether you're visiting the University of Oregon or nearby Cabela's®, our Springfield hotel is the perfect place to stay. From the Eugene Marathon to the annual Country Fair, there's always something exciting happening. Many guests at our Springfield hotel are in town for a University of Oregon Ducks football or the local track meets. Unique and innovative dining is famous in this area, and guests can take advantage of an abundance of options. It's a college town, which means boutiques and nightlife are both popular. Whether a day of shopping, Gastro-touring or exploring the local great outdoors sounds appealing, it's all just minutes away. Our Springfield hotel also hosts business travelers in town with the Union Pacific Railroad, Sacred Heart Medical Center and other local companies and businesses. Whether you're here for business, football or other leisure activities, count on us to provide you with a quiet, well-appointed room in a great location. We understand that you deserve plenty of space and a great value when traveling to Springfield. Book your upcoming stay at the BEST WESTERN Grand Manor Inn, the choice for the University of Oregon Ducks fans! ... more   less 

Additional Information about BEST WESTERN Grand Manor Inn

Address: 971 Kruse Way, Springfield, OR 97477
Location: United States > Oregon > Springfield
Price Range: $121 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Grand Manor Inn 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Travelocity, getaroom.com, Priceline, Hotwire and Best Western + Iniative so you can book your BEST WESTERN Grand Manor Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Springfield
Springfield Best Western
Hotel Style:
#6 Romantic Hotel in Springfield
#6 Family Hotel in Springfield
#7 Business Hotel in Springfield
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