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Quality Inn & Suites

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Quality Inn & Suites
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265 Reviews from our TripAdvisor Community

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Showing 264: English reviews
New Freedom, Pennsylvania
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 12, 2016

My husband and I stayed at the Quality Inn for eleven nights while we attended the Olympic track-and-field trials from June 30 to July 10, 2016. Our stay was an extremely pleasant one from beginning to end because of the excellent people who work there--from the person who checked us in and the one who checked us out. Particularly, we... More 

Helpful?
Thank Runner821
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Runner821! I am so happy to hear that your stay with us during the Olympic Trials went so well for you! We try our very best to not only meet each of our guests needs, but exceed them and I am very glad we were able to do that for you! I will be sure to share you very... More 

Gresham, Oregon
1 review
5 of 5 stars Reviewed July 6, 2016

I have to say this has been one of the best hotel stays I have had in over a year! I travel at least once a month for business and have to say that I felt welcomed and comfortable here. I had been on the road for six hours when I arrived at your hotel, and was exhausted! While I... More 

Helpful?
Thank nich2331
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Nich! Wow! Thank you so much for such a great review! I am so happy to hear that our staff made your experience with us stand out much more than a routine hotel stay. It is our goal to not only meet each of our guests needs, but to exceed them. I am so happy that we were able... More 

Saint Louis, Missouri
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 5, 2016

Nice hotel right off the I-5. Clean comfortable room. Quick start breakfast. Friendly staff. Lumpy pillows. Would stay here again if traveling I-5 found it necessary. Close to shopping and many dining options. Handy Mini fridge and microwave and coffee maker in room.

Helpful?
Thank MNP0000
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so very much for writing a review about your stay. I'm very glad to hear that your trip went well and your stay with us was comfortable. I hope we get to welcome you back again soon the next time you are in the Eugene/Springfield area! All The Best, Alaina Harrison General Manager (541) 726-0465 More 

Central Point, Oregon
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 29, 2016

This was a last minute reservation as a place to stay en route to a wedding 35 miles east in the boonies. Generally a great two night stay except the shower whistled in a very annoying manner and finding the motel was difficult because it is hidden between the freeway and a Hilton on the street side. Breakfast very good,... More 

Helpful?
Thank Ray T
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for leaving a review about your stay with us. We do hear that we are a little hard to find sometimes, but our staff is happy to help guide you over the phone straight into our parking lot. Thank you again for your thoughts about our staff, the quietness of your guest room, and our breakfast.... More 

Level Contributor
6 reviews
5 hotel reviews
2 of 5 stars Reviewed June 23, 2016 via mobile

This is a old looking motel. It has a stale- foul odor throughout. Several spiders found on the bed. Cleaning service let themselves into my room at 9 am stating they thought we had left. They continued to check in on our room a few more times in the following hour. Check out is at 11. Finally left at 10:30... More 

Helpful?
Thank Sarah F
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Dear Sarah, I am so sorry to hear of the issues during your stay with us. Please know this is so very far from our standards. We always strive to not only meet our guests expectations but exceed them. Please know I will be sharing your feedback with all of our staff here, maintenance, housekeeping, and front desk to ensure... More 

los Angeles, United States
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 18, 2016

We were greeted by outstanding Front Desk employee Maurice! He is excellent at multi-tasking, and making every customer feel special! This is very rare these days. The rooms are clean but dated, and it is faster to take the stairs once you have your luggage in your room. The rooms are very quiet for being next to the highway. The... More 

Helpful?
Thank Miguel H
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for leaving us a review about your recent stay! I am glad to hear that you found our staff, especially Maurice, so helpful and accommodating. I will be sure to share your thoughts with him as well as everyone else on our team, and our owners. Thank you again for sharing. I hope we get to... More 

1 review
4 of 5 stars Reviewed June 12, 2016 via mobile

I'm a repeat customer of the Quality Inn & Suites in Springfield as I often come into town to visit my family. My most recent visit will stand out in my mind as one of the best stays I've experienced at this hotel. Reason being is that I received exceptional customer service from Maurice at the front desk! He greeted... More 

Helpful?
Thank Jecika L
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi J.M.! Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay. Also, thank you for the amazingly kind words regarding Maurice. I will definitely make sure he gets a chance to see these comments. He certainly is a very valued member of the team! We hope to... More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed May 26, 2016

Everything you expect from a motel when traveling through a city last minute. Lorinda helped check us in later than usual and gave me a good 'local' perspective on things to do. Our room was perfect and I've got a handful of ideas planned for tomorrow thanks to Lorinda. Would recommend to anyone traveling through I-5

Helpful?
Thank bmicallef
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for staying with us on your travels. I am so glad our staff was able to take care of you when you were in need of some help. Our goal here is to make your stay with us like your home away from home, and I am glad we did that for you. We hope to... More 

Shady Cove, Oregon
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

Good price compared to other similar hotels in area. More than just a continental breakfast. Included warm items too such as waffles, eggs, biscuits and gravey, and sausage. Really good coffee. Several juices. Also had several other breakfast items. Room was clean. Bed a little soft. Outdoor swimming pool nice and warm for this time of year. Probably 82 or... More 

Helpful?
Thank brnzgodess
Alaina H, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to write a review about your most recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 17, 2016

Very convenient location right off the freeway, yet very quiet. Not upscale , but clean and well maintained. Well worth the price. Additionally, the breakfast was fairly good quality and variety of choices. Employees very pleasant.

Helpful?
Thank kend624
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for posting a review. We appreciate your support and look forward to your return visit. All The Best, Alaina Harrison General Manager (541) 726-0465 More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Foremerly Travelodge Eugene/Springfield. ... more   less 

Additional Information about Quality Inn & Suites

Address: 3550 Gateway St, I-5 Exit 195A, Springfield, OR 97477-6007
Location: United States > Oregon > Springfield
Price Range: $93 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 119
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Also Known As:
Quality Hotel Springfield
Quality Inn And Suites
Quality Inn Springfield
Springfield Quality Inn
Hotel Style:
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
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