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Quality Inn & Suites

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3550 Gateway St I-5 Exit 195A, Springfield, OR 97477-6007
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (21)
Room & Suite (38)
Pool & Beach (4)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quality Inn & Suites
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 15 hotels in Springfield
Location
Cleanliness
Service
Value
Foremerly Travelodge Eugene/Springfield.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English
350Reviews5Q+A87Room tips
Traveler rating
  • 165
  • 106
  • 47
  • 13
  • 19
Time of year
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Popular mentions
Mommystallyho wrote a review Apr 2020
Redding, California72 contributions14 helpful votes
I booked this motel based upon location and reviews. I had to call to change the date due to a medical emergency. The gentleman, Darrell, asked my what my emergency was. I told him. He dropped our rate down even lower. Shout out to Darrell. Thank you. Beyond that, this will be hard to rate because our travel was during COVID-19. The breakfast that they offered was better than our motel that we stayed at previously. After that, the motel was okay. I reported a smell in the hallway (we stayed on the third). Could not tell that they did anything about it. Will try this place again on our next trip North and see if I can't give it a better review later.
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Date of stay: April 2020
Location
Service
Sleep Quality
Room Tip: Room 314 faces opposing motel. Not the best view.
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Gary S wrote a review Feb 2020
3 contributions1 helpful vote
When we visit the Eugene, Springfield area we stay at Quality Inns & Suites. I make special requests and they always honor them. Sometime aga my wife left her purse at the Motel. we were south of Veneta when we discovered it. We returned to the Motel and one of the ladies found it and had it safe and waiting for her. That was very deeply appreciated. My wife tried to reward her and she refused. We will be staying there again.
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Date of stay: November 2019
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Privacy Please! wrote a review Feb 2020
5 contributions2 helpful votes
The "vibe" trickles from the top down. The manager here, Eryn Organ, is one insecure, unhappy individual. Her oppressive attitude affects morale, and when morale is poor? GUESTS SUFFER! An aggressive, growling dog jumped on my chest in the hallway. It was scary. Eryn blamed me for scolding the dog owner! Eryn didn't even apologize to me. Prescription pills were stolen from my bathroom here. Eryn didn't even apologize because I couldn't "prove it"! (Trust me, I don't lose prescription pills. The housekeeper took them.) I stayed many weeks here. I spent thousands of dollars here. You would think management would APPRECIATE AND RESPECT a guest like me. I was kind to the staff. I'm always kind to the staff- no matter where I'm at. There is no Guide on the TV remote control! You have to manually go up or down one channel at a time. This is an easy problem to fix but "Guest Comfort" is NOT her focus. Her focus is HER bottom line. Guest comfort often involves an expense. The Internet is very slow. While there, she had 2 big, comfy lobby chairs removed and did NOT replace them. An employee took them home. I don't blame the employee. But what about the guests? So, the ONLY thing left in the lobby was one love seat. Do you want to sit next to a stranger - on a little love seat? The pool is ugly. My refrigerator was unstable and "rocking". At least one electrical outlet did not work. Don't waste your money here. Eryn is VERY unhappy and insecure. I treated her employees better than her.
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Date of stay: January 2020
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Response from , Owner at Quality Inn & Suites
Responded Feb 21, 2020
Dear guest_privacy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We appreciate your feedback and will ensure we do better for our future guests. Sincerely, Eryn Organ Brown General Manager Quality Inn & Suites - Springfield, OR
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Judy P wrote a review Aug 2019
Williamsburg, Virginia81 contributions19 helpful votes
We flew into Eugene, OR & and reserved a room in Springfield. Our room was very clean, spacious, and noise free. The breakfast was fresh and plentiful. We would definitely stay here again! Thank you for a restful nights sleep!!
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Date of stay: August 2019Trip type: Traveled as a couple
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Jim J wrote a review Aug 2019
Salem, Oregon21 contributions7 helpful votes
We stayed here for my work and it was a mixed experience. The staff workers were outstandingly helpful, going far out of their way to serve us and meet our needs. On the other hand, our TV didn't work, the pool had mold growing on the sides, and someone was having a party at the pool complete with multiple 6-packs of beer while we were swimming with our grade-school age child. We selected this property due to being part of the "Choice" system building up points, and because of the reasonable price. We'd probably return, but it wasn't our best lodging memory.
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Date of stay: July 2019
Location
Service
Sleep Quality
Trip type: Traveled on business
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Response from Eryn O, General Manager at Quality Inn & Suites
Responded Aug 8, 2019
Dear Jim J, I am sorry about the issues you encountered while at the pool. There should not be anyone drinking alcohol near the pool. Our staff did our best to take care of the situation and we will learn from this experience. We service and clean the pool daily. We will work to ensure our pool is in the better condition. We do hope you will stay with us again and give us the opportunity to show you a better stay. Sincerely, Eryn Organ Brown General Manager Quality Inn & Suites (541)723-0465
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PRICE RANGE
$77 - $110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel springfield, quality inn and suites, quality inn springfield, springfield quality inn
LOCATION
United StatesOregonSpringfield
NUMBER OF ROOMS
100
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Frequently Asked Questions about Quality Inn & Suites
Which popular attractions are close to Quality Inn & Suites?
Nearby attractions include Cinemark 17 (0.7 miles), Skate World (0.5 miles), and Trackstir's Sports Bar (0.2 miles).
What are some of the property amenities at Quality Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites?
Conveniently located restaurants include Hop Valley Brewing Company, Ciao Pizza, and Elmer's Restaurant - Springfield.
Are there opportunities to exercise at Quality Inn & Suites?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Quality Inn & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Quality Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn & Suites offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Is Quality Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.