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Quality Inn & Suites

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3550 Gateway St, I-5 Exit 195A, Springfield, OR 97477-6007
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260 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Roseburg, Oregon
Level Contributor
1 review
3 of 5 stars Reviewed 3 days ago NEW

Recently had to stay in springfield for a week, I choose Quality Inn because of the great discounted rate they gave me. However, 2 nights they didn't even clean the room and all 7 nights they didn't clean the bathroom toilet, tub, counter or floor. The last morning we had to ask for washcloths and when they did clean they... More 

Helpful?
Thank me201650
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for 3 nights and hated the bed and pillows. Strange little pillows with no give and a hard mattress do not a good nights sleep make. The room was fine, the breakfast fine as well. We asked for a ground floor room at time of reservation but was told upon check-in that the first floor was reserved... More 

Helpful?
Thank jjmalter
Detroit, Michigan
Level Contributor
151 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked this last minute as the Hilton Garden Inn was sold out. The hotel is very dated and the hallways smell like an old bowling alley. The staff was very friendly and the location has easy access to Gateway mall, the Beltline, and I-5, however, I was happy I only stayed here one night.

Helpful?
Thank Ashton P
Los Angeles, California
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

I was so happy to stumble across this hotel on our road trip up to Washington. My family and I were happy to find a very nice room, excellent breakfast and a pool with the perfect temperature for outdoor swimming. We would definitely stay here again.

Helpful?
Thank Catherine M
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Catherine! Thank you so much for writing a review about your stay with us while you were traveling to Washington with your family. I am very happy to hear that our accommodations and staff were able to make your stay great. I hope we get to see you again the next time you are in the Eugene/Springfield area! All... More 

Chicago, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My family stayed at the Quality Inn for several nights while attending the Olympic track and field trials in Eugene. The place was packed with others doing the same thing, and the staff made every effort to keep the place clean, the breakfast foods plentiful, and visitors content. We also took advantage of access to the International Fitness Center nearby,... More 

Helpful?
Thank Paula_R_Worthington
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Paula! Thank you so much for leaving a review about your stay with us. I am very happy to hear that you and your family had a great time at the Olympic Trials and here are our hotel. I know we are all looking forward to welcoming you back the next time you are in the Eugene/Springfield area! All... More 

New Freedom, Pennsylvania
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Quality Inn for eleven nights while we attended the Olympic track-and-field trials from June 30 to July 10, 2016. Our stay was an extremely pleasant one from beginning to end because of the excellent people who work there--from the person who checked us in and the one who checked us out. Particularly, we... More 

Helpful?
Thank Runner821
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Runner821! I am so happy to hear that your stay with us during the Olympic Trials went so well for you! We try our very best to not only meet each of our guests needs, but exceed them and I am very glad we were able to do that for you! I will be sure to share you very... More 

Gresham, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

I have to say this has been one of the best hotel stays I have had in over a year! I travel at least once a month for business and have to say that I felt welcomed and comfortable here. I had been on the road for six hours when I arrived at your hotel, and was exhausted! While I... More 

Helpful?
Thank nich2331
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Hi Nich! Wow! Thank you so much for such a great review! I am so happy to hear that our staff made your experience with us stand out much more than a routine hotel stay. It is our goal to not only meet each of our guests needs, but to exceed them. I am so happy that we were able... More 

Saint Louis, Missouri
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel right off the I-5. Clean comfortable room. Quick start breakfast. Friendly staff. Lumpy pillows. Would stay here again if traveling I-5 found it necessary. Close to shopping and many dining options. Handy Mini fridge and microwave and coffee maker in room.

Helpful?
Thank MNP0000
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so very much for writing a review about your stay. I'm very glad to hear that your trip went well and your stay with us was comfortable. I hope we get to welcome you back again soon the next time you are in the Eugene/Springfield area! All The Best, Alaina Harrison General Manager (541) 726-0465 More 

Central Point, Oregon
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a last minute reservation as a place to stay en route to a wedding 35 miles east in the boonies. Generally a great two night stay except the shower whistled in a very annoying manner and finding the motel was difficult because it is hidden between the freeway and a Hilton on the street side. Breakfast very good,... More 

Helpful?
Thank Ray T
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for leaving a review about your stay with us. We do hear that we are a little hard to find sometimes, but our staff is happy to help guide you over the phone straight into our parking lot. Thank you again for your thoughts about our staff, the quietness of your guest room, and our breakfast.... More 

Level Contributor
6 reviews
5 hotel reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

This is a old looking motel. It has a stale- foul odor throughout. Several spiders found on the bed. Cleaning service let themselves into my room at 9 am stating they thought we had left. They continued to check in on our room a few more times in the following hour. Check out is at 11. Finally left at 10:30... More 

Helpful?
Thank Sarah F
Alaina H, General Manager at Quality Inn & Suites, responded to this review

Dear Sarah, I am so sorry to hear of the issues during your stay with us. Please know this is so very far from our standards. We always strive to not only meet our guests expectations but exceed them. Please know I will be sharing your feedback with all of our staff here, maintenance, housekeeping, and front desk to ensure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Foremerly Travelodge Eugene/Springfield. ... more   less 

Additional Information about Quality Inn & Suites

Address: 3550 Gateway St, I-5 Exit 195A, Springfield, OR 97477-6007
Location: United States > Oregon > Springfield
Price Range: $94 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 119
Reservation Options:
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Also Known As:
Quality Hotel Springfield
Quality Inn And Suites
Quality Inn Springfield
Springfield Quality Inn
Hotel Style:
#3 Family Hotel in Springfield
#4 Business Hotel in Springfield
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