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Hilton Garden Inn Eugene / Springfield

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Hilton Garden Inn Eugene \/ Springfield
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579 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Roseburg, Oregon
1 review
5 of 5 stars Reviewed 2 days ago NEW

My stay was fantastic! The staff was very helpful with all of my questions, the room was quiet, and the bed was comfortable. The breakfast was great - The breakfast staff was very friendly. I would always recommend the Garden Inn to anyone.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank U5896GIjamesc
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Beats the downtown Hilton, which we stayed at for two nights a few days ago, by a long shot. Friendly staff and quiet. Negative is location. Located in the Gateway area where there are many other hotels of the same level and some chain Denny's type restaurants. So not in a scenic area where you will want to take a... More 

Helpful?
Thank Jsmith1125
Indianapolis
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very clean hotel and room with a friendly staff. Our room was musty, but a staff member sprayed Fabreeze and got the fan going, and that did the trick. I wish they had told us about the adjustable bed system at check in. They also should have a sign in the room by the bed about how to adjust the... More 

Helpful?
Thank AlertOwl
Point Arena, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were pleasantly surprised as soon as we walked into the lobby. Decor was bright & welcoming. The seating areas were inviting with wifi work stations, drinks & food available and a smiling, friendly staff to greet us. Parking area was easy & well-lighted. Our room was spacious & very comfortable. We'll return!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank merita_palight
Vancouver, Canada
Level Contributor
219 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was our second visit and it was as good as the first. It is a good place to stop for people on the I5, with easy access in both directions. We found the staff to be very friendly and helpful, the room to be quiet and clean, the bed to be comfortable, and the meals to be satisfying, though... More 

Helpful?
Thank brian790
Boerne, Texas
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Esmeralda and her staff run a 10 -star property! Clean rooms and Highly Professional Staff are some of the best I've seen! Jessica was superb as her assistance at breakfast was wonderful!! Give that girl a raise!! Stay here!!!

Helpful?
Thank captredball
Redding, California
1 review
2 of 5 stars Reviewed 1 week ago

Not what I expect from Hilton. For $180 + a night, I want a room that does not smell, and a room I can open the window and still hear myself think. I will say that I wasn't feeling well and didn't contact the front desk for a different room, but that is why I picked a Hilton property...

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank travelhooker
Richmond, Canada
Level Contributor
158 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 1 week ago

excellent stop off the I-5, very easy on and off staff are friendly and helpful, food good and room super comfortable like that there is a fridge in the room, great breakfast, cookies in the evening and free parking wish there were more HGIs on the I-5

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank novascotiakate
La Center, United States
1 review
5 of 5 stars Reviewed 1 week ago

This particular HGI delivers the best service. The staff are friendly and knowledgeable about the area. Food is good and easy access to surrounding businesses. Can fill up quickly so do not hesitate booking a room when you know you will be in the area. Best hotel in the area by far!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary E
HGI_EugnSpngfld, Social Media Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Mary E, Thank you so much for taking the time to write a review for our property. The feedback from our guests plays a crucial role in the growth of our team. It is wonderful to hear that our team has been able to make such a great impression with you. We want every guest to leave our property... More 

Salem, United States
1 review
2 of 5 stars Reviewed 1 week ago

Next to no housekeeping, front desk that is indifferent and ignores guests unless confronted with questions. Reservations not honored appropriately, wouldn't guarantee medically needed rooms unless we joined their HHonors program, downloaded their app, and checked in the day before with that app (which didn't help because we didn't know which specific room numbers we needed). Handicap parking distant from... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Andrea S
HGI_EugnSpngfld, Social Meida Officer at Hilton Garden Inn Eugene / Springfield, responded to this review

Dear Andrea S, Thank you so much for taking the time to leave a review for our property. We truly appreciate the honest and sincere feedback from our guests and use that information as a tool that helps our team understand how and where we need to grow more. Regarding your review specifically, the issues mentioned were moved immediately on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Eugene/Springfield hotel in Oregon is located just off I-5, less than 8 minutes from the University of Oregon campus, Autzen Stadium and 10 miles from the Eugene Airport (EUG). We are conveniently located near many area companies such as Peace Healths Sacred Heart Medical Center at RiverBend, Peace Health Laboratories, Symantec Corp, Weyerhaeuser and Georgia-Pacific. Nearby attractions to the Hilton Garden Inn Eugene/ Springfield include Alton Baker Park on the Willamette River, Lane County Fair Grounds, Gateway Mall and more than 30 local wineries. The Hilton Garden Inn Eugene/Springfield hotel features include the following amenities and services in order to anticipate, meet, and exceed the needs of our guests:- Exquisitely designed guestrooms and suites, all with the Garden Sleep System® adjustable bed, complimentary wireless HSIA, Herman Miller ergonomic Mirra® desk chair, 37-inch flat screen HDTV, microwave, refrigerator, coffee maker, iron/ironing board and hair dryer - The Great American Grill® Restaurant and Bar features breakfast, dinner and evening room service - An indoor pool and spa - A well-equipped Precor® fitness center - 24-hour Pavilion Pantry® - Complimentary 24-hour business center offering computer, printer, fax and internet access - Over 3,200 square feet of flexible meeting-banquet space, catering, full audio-visual equipment - A professional and well equipped sales and catering staff ready to meet your group and meeting needs. ... more   less 

Additional Information about Hilton Garden Inn Eugene / Springfield

Address: 3528 Gateway Street, Springfield, OR 97477
Location: United States > Oregon > Springfield
Price Range: $132 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Eugene / Springfield 3*
Number of rooms: 149
Reservation Options:
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Hotel Style:
#1 Business Hotel in Springfield
#2 Green Hotel in Springfield
#2 Family Hotel in Springfield
#2 Romantic Hotel in Springfield
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