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GuestHouse Inn & Suites Eugene / Springfield

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GuestHouse Inn & Suites Eugene \/ Springfield
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104 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Seattle, Washington
Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed yesterday NEW

I am being generous. Paid $97 to much for a regular room w/AAA. The room is clean but very dated carpet, bathroom, etc. No micro/fridge etc. Walls are thin, and room doors show wear and tear. It looks like the maintenance crew is trying hard, but the property is just OLD. The only reason I stayed is that you can... More 

Helpful?
Thank berghuis3
Gig Harbor, Washington
Level Contributor
99 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 2 weeks ago

Darkness fell in Eugene; time to pull over for the night. There's an Elmer's restaurant next door, so I chose Guest House Inn. The desk staff was friendly, but my room had seen better days. Serviceable, but there may be better choices.

Helpful?
Thank horizonbound
Surrey
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 23, 2016

Everything was good, just off I5, Clean rooms, friendly staff, great price, Breakfast was adequate. No carpet, new laminate floors. Will definately stay again when passing through. Apple Peddlar restaurant on same lot, good food.

Helpful?
Thank Diane F
Johnathan L, front desk agent at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We are glad you enjoyed your stay with us and appreciate your feedback. We look forward to seeing you again :) front desk, Laura More 

Glide, Oregon
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 20, 2016

Do not stay here, even for park and fly. The motel used to be a great deal. It is now dirty and poorly maintained. I had to be put in three different rooms before they found one that was made up, functional and clean.

Helpful?
Thank mgilles0
Johnathan L, Manager at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We're sorry that you had a bad experience when you arrived at our property. Check in is at 3pm so if you arrived before that the staff was probably trying to find you a clean room so that you could be checked in. We are currently working on fixing these Issues that you experienced when you Arrived at our hotel.... More 

Travelers are raving about these Springfield hotels

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 19, 2016 via mobile

The staff was very friendly.I received wifi well,tv was good,and I'm not much on breakfast.The hotel is a older one but my room was clean.The restruant at the hotel was great!The do have room for a few 18 wheelers.Its tight but there's room!

Helpful?
Thank Tony Z
Johnathan L, Manager at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We're happy that you had a good stay. hope that you come back and see us. More 

Walla Walla, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 10, 2016

Poor Service. Dirty rooms - cobwebs, carpet filthy, Spent 3 nights. Bed made when room was 'cleaned', but bathroom was never addressed. Used towels on floor and never cleaned.Breakfast was awful, eggs tasted like lemons - thought maybe the pan the eggs were cooked in was not fully washed and rinsed.

Helpful?
Thank 166amee
Johnathan L, Manager at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We're Sorry that you had a bad stay. We are currently working hard on fixing these Issues that you faced while staying at our property. Thank you for letting us know. Your feedback is always welcome. Johnathan, Front Desk Manager More 

San Diego, California
2 reviews
Reviewed October 8, 2016 via mobile

Hotel is run down and old looking. No wifi signal at all. The floor, furniture, and curtains are old and dated. Bathroom was clean though but overall this hotel does not hold up to its name by far. The area is also not too good and during our stay there were pets wandering in the parking lot.

Helpful?
Thank fidelisaj
Johnathan L, Manager at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We're Sorry that you had a bad experience at our property. We have recently changed a few things in the hotel. Our Internet does need to be reset at times but If we know that guest are unable to get on the wifi signal we will reset the Routers. Johnathan, Front Desk Manager More 

Cupertino, California
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 30, 2016 via mobile

My other choices of hotels had no vacancies so I reserved my stay at the Guesthouse Inn. The place is run down and the service is near non existent. I'm comparing this hotel, their prices, service and overall value compared to Best Western (Oregon) and Best Western (Evergreen) across U of O. and not a higher end hotel like the... More 

Helpful?
Thank H P
Johnathan L, Manager at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We're Sorry that you had a bad stay. We are currently making some upgrades to the hotel. Thank You for letting us know. Your feedback is always welcome Johnathan, Front Desk Manager More 

McMinnville, Oregon
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 20, 2016

We noticed that the Guesthouse inn had not only rooms but a bar and resteraunt.. It was a plus to us. .....Let's start with the room. We had a double queen room. It wasn't big or roomy but the beds were clean and comfortable. I inspected for dust and hair (among other things) and was impressed by how clean it... More 

Helpful?
Thank Dale C
Johnathan L, Manager at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We're happy that you had a great time at our property. We are currently working on the wifi to make the signal better. We hope you come back to see us again. Johnathan, Front Desk Manager More 

Corvallis, Oregon
Level Contributor
5 reviews
5 hotel reviews
Reviewed September 18, 2016

I stayed at Guest House Inn & Suites with a friend on a Friday night. Surrounding hotels were booked up, this was our last resort at a overpriced $106 a night. The bedding in our room was dirty and had hair trapped in it, very outdated and old. There was a car air freshener in the AC unit to help... More 

Helpful?
Thank Hope_D09
Johnathan L, front desk agent at GuestHouse Inn & Suites Eugene / Springfield, responded to this review

We are sorry your stay with us wasn't a pleasant one. We will address the issue with the dirty room right away. We are also in the process of upgrading the hotel, however, this will take some time. Hope you will give us another try in the future. Thank you for your feedback. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Eugene-Springfield – If you're planning to stay in the Eugene/Springfield area of Oregon the Hotel Eugene-Springfield is the perfect location for your lodging; it is conveniently centered right off Interstate 5 with easy access to the bordering cities. An excellent choice for business travelers or vacationing families, Hotel Eugene-Springfield is without question one of the best values available in the area. ... more   less 

Additional Information about GuestHouse Inn & Suites Eugene / Springfield

Address: 3350 Gateway Street, Eugene, Springfield, OR 97477 (Formerly Hotel Eugene-Springfield)
Location: United States > Oregon > Springfield
Price Range: $59 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — GuestHouse Inn & Suites Eugene / Springfield 2*
Number of rooms: 141
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Also Known As:
Shilo Inn Eugene Springfield Hotel Springfield
Shilo Inn Springfield
Springfield Shilo Inn
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Questions & Answers

Questions? Get answers from GuestHouse Inn & Suites Eugene / Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on parking lot side to keep eye on vehicle.”
 of 5 bubbles berghuis3, yesterday | Read review
“Select a different hotel.”
 of 5 bubbles 166amee, Oct 10, 2016 | Read review
“both rooms I tried were very quite.”
 of 5 bubbles 180carolynt, Mar 18, 2016 | Read review
“avoid 118 as it ajoins the laundry”
 of 5 bubbles 447sky25, Dec 18, 2015 | Read review
“have a back up plan and maybe check the night before to make sure you have a room”
 of 5 bubbles shirleymI5780UT, Nov 8, 2015 | Read review
5 of 5
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