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GuestHouse Inn & Suites Eugene / Springfield

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3350 Gateway Street, Eugene, Springfield, OR 97477 (Formerly Hotel Eugene-Springfield)
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GuestHouse Inn & Suites Eugene \/ Springfield
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87 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Portland, Oregon
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I can't emphasize enough that even if this was the only hotel available in the area, I would not stay here again. First, as I walked in the door to head up to my room, the carpeting on the stairs was disgusting (hair, dust, dirt) along the sides. Someone vacuums them, but doesn't take the time to get into the... More 

Helpful?
1 Thank austria313
Menomonie, Wisconsin
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This hotel is dirty and unkept. It is extremely understaffed, the pool was closed when we were there, and the beds were terrible. The staff tried to be helpful, but they didn't have enough people to turn the rooms over fast enough. I'm not sure if our room was even cleaned. Hair in the shower and sink, stains all over,... More 

Helpful?
Thank Tracey S

Travelers are raving about these Springfield hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We were in Eugene over the 4th of July weekend. This was the only hotel with rooms available and I can understand why. The staff is young and helpful but appear to be very disorganized. Our room was dirty, old coffee in the coffe maker, leftover towel in the shower. Furniture appears to be from a thrift store. Bedspread was... More 

Helpful?
Thank Mike L
Fayetteville, Arkansas
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Staff is so friendly and helpful. Rooms were clean and comfortable. I slept great on the best mattress!!! Lots of shopping and restaurants were close within walking distance. Great swimming pool. Loved my stay there. Highly recommended!

Helpful?
Thank Angela145
1 review
2 of 5 stars Reviewed 4 weeks ago

This place is in dire need of some cosmetic repair work. The price was right though and close to where we needed to be. The air conditioner didn't work in the room and after a 90 degree day it was unbearable. Couldn't open the window since we were on the pool side and it was noisy.

Helpful?
Thank Brett S
Level Contributor
6 reviews
5 hotel reviews
2 of 5 stars Reviewed 5 weeks ago via mobile

I have spent the past three months residing at the Guesthouse Inn in Sutherlin, OR and all in all that motel has been good to us...and clean. We have earned a free night stay at ANY Red Lion hotel with their rewards program, we decided to use that free night on the GUESTHOUSE in Eugene. 1- the motel has a... More 

Helpful?
Thank Sarah F
Canada
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed June 18, 2016

We stayed here for one night on our way south and checked in at 6pm. We would have preferred a room on the first floor since we have kids and we did not want to disturb anyone downstairs but were told the rooms were not ready even though it was 3 hours beyond check-in time. Lady at the front desk... More 

Helpful?
1 Thank Luv2Trav3l
medford, oregon
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed June 11, 2016 via mobile

This old and dated facility has seen better days...keep looking. Check in was attempted at 2:30 and told no check ins until 3... Very few cars in lot. Staff was 'ho hum' and after issuing orders, took payment without much charm. Lots of choices in the area...this was all we could find due to track event at UO....we should have... More 

Helpful?
Thank medfordcouple
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 23, 2016

Do not stay at this property, a tent would be more comfortable. The check in process was horrible and inefficient. Staff was rude and unhelpful. Vacated room at 11:30 am and still had no service at 6:30 pm. Worst experience I've ever had anywhere!

Helpful?
1 Thank garthz113
Chico, California
Level Contributor
111 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 4, 2016 via mobile

Access and egress can be tricky. There is only one in-and-out on a busy street. But find your way to the rooms and you'll find a good value. Conveniently located just off the Beltline, the Guest-House is an older facility under new management. Clean, comfortable rooms and a helpful, cheerful staff make this a good place to stay convenient to... More 

Helpful?
Thank saylworth
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Eugene-Springfield – If you're planning to stay in the Eugene/Springfield area of Oregon the Hotel Eugene-Springfield is the perfect location for your lodging; it is conveniently centered right off Interstate 5 with easy access to the bordering cities. An excellent choice for business travelers or vacationing families, Hotel Eugene-Springfield is without question one of the best values available in the area. ... more   less 

Additional Information about GuestHouse Inn & Suites Eugene / Springfield

Address: 3350 Gateway Street, Eugene, Springfield, OR 97477 (Formerly Hotel Eugene-Springfield)
Location: United States > Oregon > Springfield
Price Range: $69 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — GuestHouse Inn & Suites Eugene / Springfield 2*
Number of rooms: 141
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Also Known As:
Shilo Inn Eugene Springfield Hotel Springfield
Shilo Inn Springfield
Springfield Shilo Inn
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