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Comfort Suites

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183 Reviews from our TripAdvisor Community

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Showing 182: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed here with our daughter for over a week and she continues to stay until her apartment is ready. This is rated a "platinum award" hotel and we can understand why. Foremost, the staff is outstanding! Every person who works at this hotel is super friendly AND helpful and it seems to come naturally to them all. The breakfast... More 

Helpful?
Thank George A
1 review
4 of 5 stars Reviewed 3 weeks ago

Clean comfortable hotel. Spacious room. Spent one night there with my kids. The staff was warm and courteous. Great hot breakfast. Were lucky to get a room. The price was more than I had expected. Will go again!

Helpful?
Thank Fauzia W
Kari P, General Manager at Comfort Suites, responded to this review

Thank you Fauzia, for your review! Good to know that the breakfast treated you and the kids well and had to ready to go for the day. We're glad to hear that you and your family will stay again. We appreciate your business! More 

Omaha, Nebraska
Level Contributor
93 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I don't normally stay at Comfort Suites - they have often been run down a bit or too low on the budget scale. The 5 circles for this hotel is based primarily on value, as you are still on the mid-budget side of the spectrum, but you don't get a excellent value for your money. Downsides first - the walls... More 

Helpful?
Thank OmahaTraveler57
Kari P, General Manager at Comfort Suites, responded to this review

Thank you for your thorough and very fair assessment! It is wonderful to hear all of the parts of the room that are really working and to get feedback on what needs an update. Your comments and reviews really do help us determine what aspects to direct ownership towards as they re-invest in the hotel. We enjoy hearing that we... More 

Level Contributor
13 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

We were lucky to get a room last minute. It was comfortable and the room was nice and roomy. The pillows left our necks hurting, but the breakfast was good! Eggs, Canadian bacon, fresh waffles, pastries, the whole enchilada. The gym was nice too! The only downfall were the pillows so it was still a good stay. I'm sure we... More 

Helpful?
Thank Robin M
Kari P, General Manager at Comfort Suites, responded to this review

One thing can make all the difference! Thank you for letting us know about your pillows, we continue to try to keep everything in tip top shape and that includes changing out pillows. We will be on the lookout for more that are ready to be rotated out. Thank you for the review; we'll see you again on your next... More 

Oregon
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 18, 2016

Our family spent 8 days at this hotel - 2 adults, 2 kids and a dog. They put us in a larger room (knowing we might be there maybe a while), the beds were great, the couch was nice to have (son slept on hideabed and said it was very comfortable), breakfast every morning was yummy (coffee ready at 5am... More 

Helpful?
Thank missy34Oregon
Kari P, General Manager at Comfort Suites, responded to this review

Perfect is really high praise! We are so glad that your family was comfortable here. (Eight days is a long time for four people to share one bathroom!) Thank your for staying with us and telling the Trip Advisor community about our hotel! More 

Kirkland, Washington
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 16, 2016

This was by far the nicest largest room we stayed in for our 1 week Oregon trip. The staff was very courteous upon arrival and offered us water bottles. The pricing was about the same as most of our other rooms (different brand names) we had stayed in for the week which surprised us. The layout of the room was... More 

Helpful?
Thank Kathleen S
Kari P, General Manager at Comfort Suites, responded to this review

Thanks for the review Kathleen! The rooms really are great when you've been on the road and just need a little more room to spread out. Thank you for all your comments, they help us know what to focus on next and what's working for our guests. We hope we see you for your next Oregon trip! More 

Castro Valley, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 15, 2016

Very nice place to stay. Checkin staff was efficient and warm. Breakfast staff was incredibly kind and outgoing. Room was perfect. Breakfast was excellent; everything was as fresh as could be. We would stay there again w/o hesitation. Good job!

Helpful?
Thank Nonno2000
Kari P, General Manager at Comfort Suites, responded to this review

Thank you so much for your kind words! We truly appreciate hearing from guests and it's wonderful to know when things go right. Thank you for choosing to stay with us. We hope to host you again soon! More 

Memphis, Tennessee
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 7, 2016

I had the King Deluxe room, which would be great if I was here for a few days. The price is right though. The hotel is off the interstate, but you have to know where to turn, because the off ramp is confusing. The bathroom is tiny. The bed is nice. They allow pets, so try to get a room... More 

Helpful?
Thank Richard K
Kari P, General Manager at Comfort Suites, responded to this review

Thanks for the review Richard! We're sorry one of our four legged guests was up so late, we hope they didn't keep you up for long. We're glad you enjoyed your stay and we appreciate you taking the time to review. Wherever your travels take you this summer, we hope they are safe and stress-free. More 

Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 4, 2016

Nice, comfortable room. We had an east room……they have these faux curtains that are about 2 feet on each side of the window. NO curtain….so 6am sunrise had sunshine blasting into the room and no way to block the sunlight. Other than no usable curtains, the room was clean and comfortable. Advice – ask for a room on the west... More 

Helpful?
Thank gary P
Kari P, General Manager at Comfort Suites, responded to this review

Hi Gary, thanks for the review. We do have blackout curtains in all the rooms behind the sheers, but sometimes they can be hard to find. We read your review in our meeting with housekeeping this morning to remind them to pull them out from behind the valences so that our guests have an easy time finding them. Thank you... More 

Oregon
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 23, 2016 via mobile

Our room was clean, well appointed and spacious. The check in process was quick and the staff were friendly and helpful. The location is perfect for walking to restaurants and shopping. With so many hotel choices in the area, we were glad to have selected Comfort Suites. Highly recommended!

Helpful?
Thank C L
Kari P, General Manager at Comfort Suites, responded to this review

We are glad to have met all your needs and helped you have a relaxing stay! We truly appreciate your recommendation and your review. Enjoy the rest of your summer travels! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites

Address: 969 Kruse Way, Springfield, OR 97477-1074
Location: United States > Oregon > Springfield
Price Range: $112 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 77
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites
Hotel Style:
#1 Family Hotel in Springfield
#1 Romantic Hotel in Springfield
#3 Business Hotel in Springfield
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