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Crossland Economy Studios - Eugene - Springfield

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Crossland Economy Studios - Eugene - Springfield
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134 Reviews from our TripAdvisor Community

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Showing 133: English reviews
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Garbage all over premises, broken windows not taking care of, garbage cans not emptied, dirt and food on walls inside of rooms, and worst of all at 1 o'clock in the morning somebody set the fire alarm off and they couldn't get it to shut off for 30 min, because no one was in the office. needs much prayer and... More 

Helpful?
Thank Kyle W
Portland, Maine
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked this room for one night passing through with friends. We had stayed there about 5 years ago and didn't remember it being so absolutely disgusting! Now I wasn't expecting the hilton for the price but what i was expecting was a clean room with comforters and dish ware in a kitchenette/studio room. Also 4 towels, hand towels and washcloths... More 

Helpful?
Thank imijjava

Travelers are raving about these Springfield hotels

Eatonville, Washington
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 12, 2016 via mobile

We only stayed for 1 night while passing through. Staff was friendly. Rooms are dated. Carpet was stained. There was opened bottles of Gatorade in the fridge, so left me skeptical if the room was cleaned. Beds were hard and TV didn't work well. No complimentary shampoo and conditioner either. Location is good, though.

Helpful?
Thank nic080373
Alyssa B, Public Relations Manager at Crossland Economy Studios - Eugene - Springfield, responded to this review

Hi there, thank you for your candid review about your stay. We value our guest's feedback and use it to improve upon each stay. We're glad you had a pleasant experience with our staff. I greatly appreciate your comments about the rooms needing updating. I'm happy to say that within the next few months our hotel will be receiving many... More 

Parma, Ohio
1 review
1 of 5 stars Reviewed July 12, 2016

The rooms were disgusting. Stains on the carpets, walls, mattress..you name it, it was filthy. Unfortunately, this was booked months in advance, not knowing how bad it was. Springfield and Eugene hotels were sold out for months due to the Olympic Trials, so we had no other option. Many of the clients were low class, heavy chain smokers who did... More 

Helpful?
Thank 360prunner
Alyssa B, Public Relations Manager at Crossland Economy Studios - Eugene - Springfield, responded to this review

Hi there, thank you for your candid review about your stay. We value your opinion and will use your comments to improve upon our guests experience. Within the next few months we will be updating all our rooms, including brand new carpet, mattresses, appliances, and much more. Should you feel the need to discuss your concerns about your stay any... More 

1 review
1 of 5 stars Reviewed July 6, 2016

The room was supposedly non-smoking but reeked of smoke. The wifi was free, but was super slow. The wifi kept on disconnecting, I bet if I had bought the wifi upgrade it would be more reliable. The bed sheets were damp, as if someone sweaty was sleeping in there moments before me. The only positive was that the parking was... More 

Helpful?
Thank Kevin K
Level Contributor
4 reviews
2 of 5 stars Reviewed July 5, 2016

Room was not ready at 9:30pm and we were told there was only one housekeeper for 42 units. When I checked, it actually was ready so poor communication. No regular coffee - they were out, had to buy some. They only do housekeeping once a week, you have to get your own fresh towels and empty your own trash, into... More 

Helpful?
Thank LEE L
Alyssa B, Public Relations Manager at Crossland Economy Studios - Eugene - Springfield, responded to this review

Dear Lee, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I'm sorry about your experience at check-in. We are working hard to train our staff on communication so that everyone is up-to-date on hotel information and... More 

Mesa, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 3, 2016

I come into town for business each summer for the past several years and have stayed here. I generally stay for a month, which means you are supposed to get housekeeping once a week (change towels and bedding, clean bathroom and floors). They routinely miss the day they are supposed to do this. I guess they are "understaffed" and "a... More 

Helpful?
Thank J G
Alyssa B, Public Relations Manager at Crossland Economy Studios - Eugene - Springfield, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I'm sorry you did not receive the weekly housekeeping service that we are supposed to provide to our guests. We will make sure to communicate with... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 28, 2016

I guess this place is also apartments that people live in. When we got to our room, we noticed the room next to ours had a broken window, looked as if a head had gone through it. So we went to ask at the counter what had happened. They simply said, "Oh just a domestic violence, don't worry about it,... More 

Helpful?
2 Thank Alicia M
Grants Pass
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 27, 2016

Overall a bit disappointing though conveniently located and priced for our purposes. Advertised kitchenette but no equipment. Had to go to front desk for plastic glasses. No ice machine or coffee. Phone unplugged and receiver unplugged tho functional once I rebuilt it. Less than full issue of towels tho nice shower. Smell of smoke despite 'smoke free'.

Helpful?
Thank R G
Ken Caryl
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed May 1, 2016

If you are expecting the Ritz, you will be disappointed. This is a budget hotel for sure but for the price, I don't feel it was over-valued. It is basic accommodations but if you are just sleeping there & not much else, it is serviceable. The front desk was very attentive & helpful with a few requests we had (extra... More 

Helpful?
Thank Jeff L
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Feel right at home when traveling with accommodations at Crossland Eugene - Springfield. Our extended-stay hotel in Springfield offers free Wi-Fi, rooms with kitchens and kitchenettes, and an on-site laundry facility. If you want to bring your pet along, they're welcome to stay at our pet-friendly hotel* as well. *$15 pet deposit fee required. One pet per room. No pets over 35 lbs. permitted. ... more   less 

Additional Information about Crossland Economy Studios - Eugene - Springfield

Address: 520 Harlow Rd, Springfield, OR 97477-1134 (Formerly Crossland - Springfield)
Location: United States > Oregon > Springfield
Price Range: $56 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Eugene - Springfield 2*
Number of rooms: 127
Reservation Options:
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Also Known As:
Extended Stay America Springfield
Crossland Hotel Springfield
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