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Comfort Suites

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#10 of 23 Hotels in Salem
Certificate of Excellence
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116 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Idaho
Level Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here during triple digit heat in Salem. A/C worked beautifully and didn't make the room swampy. Rooms were clean, beds were comfy, nice breakfast, and they're pet friendly. The traffic noise behind the hotel is a little annoying but I would definitely stay here again if we were in the area.

Helpful?
Thank nicki_wicki
1 review
4 of 5 stars Reviewed July 12, 2016 via mobile

Comfort Inns are great for a no frills, clean and hassle free stay. The Salem location is no exception. We have 2 dogs and they were welcomed with no issues. The breakfast was hot and some healthy items were available ( grapes and yogurt, especially.) We didn't use the pool but it looked inviting. Good bed and good shower.

Helpful?
Thank Jennifer g
Kenosha, Wisconsin
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 7, 2016 via mobile

Breakfast is plenty, got a great price and the people were polite. Good stay and if in area again I would return. Beds were no issue and clean as well as bathroom. We were treated respectfully as guest and no issue recommending to others. Fyi... found out there is a difference in hotel amenities and quality that all fall under... More 

Helpful?
Thank EbonynIvory
Oak Harbor, Washington
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 26, 2016

A nice size room with comfortable beds. Had a couch, Every thing was clean. The refrigerator had no problem freezing my gel-pack. We asked for a first floor room, I think because of the gray hair they thought we might need a handicapped access room. The bathroom was quite nice. Clean with a very small step into the shower, which... More 

Helpful?
Thank Herschell B
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for sharing your comments. We appreciate you sharing your experience. Sincerely, Dorane Pederson GM More 

Springfield, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 26, 2016 via mobile

The hotel is clean and updated. Beds are comfy. We're here for a soccer tournament. We went down for breakfast. No hot food, no waffle batter and no coffee. Had to go out to eat. No cookies at night. Asked if we could get a slight extension on our check out. Was rudely told no. No sorry, nothing. Just no.... More 

Helpful?
Thank Tracy97477
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for sharing your comments. We apologize for the inconvenience that occurred during your stay. I will check with breakfast bar staff and find out what happened as to the shortage of food. With four teams here it very well be that you just happened to come down between the rushes. Our breakfast runs until 10:00 on the weekend.... More 

Yakima, Washington
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

Very nice hotel, it was very clean and comfortable. The staff was friendly and check in was easy and quick. Nice bed and pillows. Everything was really clean and like new. Had a good night sleep and yummy breakfast. Thank you comfort suites you're the best!

Helpful?
Thank Dan C
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for sharing your comments. We appreciate them. We look forward to seeing you in the future. Sincerely, Dorane Pederson GM More 

Lakewood
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 13, 2016

Let me start by saying that the actual staff at the hotel were very nice and tried hard. My problem is that they obviously didn't get much support from their managers/leader in the way of trouble shooting. This lack of leadership in area of basic hospitality is what made this experience so disappointing. I made reservations via Hotels.com months before... More 

Helpful?
Thank Mike W
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for your comments. We apologize for the issues that occurred during your recent stay in Salem. We do authorize all cards on the morning of arrival. This is a industry standard. Once that is completed we do cancel rooms with declined credit cards and sell them as they other guests walk in looking for rooms. At that point... More 

Central Point, Oregon
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 8, 2016

A lot of confusion about rates. Tried to discuss with front desk staff which was useless. I had asked for the name of the original lady who WAS helpful and had quoted me the internet price but the gal (Marie) who was NOT as helpful refused to give me the name of the woman I had spoken to who WAS... More 

Helpful?
Thank SandDollar45
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for your comments. We apologize for the confusion that occurred during your recent stay here in Salem. We share each review with our staff and strive to fix any mistakes that were made and provide the best customer service possible. More 

Tacoma, Washington
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 2, 2016

We stopped here on our way to my husband's sporting event in Corvallis. The staff was friendly and helpful. Close to a shopping mall and movie theatre. Our room was clean and quiet. Complimentary hot breakfast and coffee to start the day. We would stay here again when in Salem.

Helpful?
Thank Siobhan D
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for staying in Salem with us. We appreciate the comments. Sincerely, Dorane Pederson GM More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 29, 2016 via mobile

Had two nights in Salem Oregon, on short notice. Everything else looked good on the web was booked. Grabbed the last King room here, and I was really surprised. The room was clean, The hotel itself was very nice, and the amenities were nice as well. When you add the free breakfast, the free Wi-Fi, and the great location I... More 

Helpful?
1 Thank MortgageWino
gmor055, General Manager at Comfort Suites, responded to this review

Thank you for sharing your comments. We are happy that you enjoyed your stay. Sincerely, Dorane Pederson GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Comfort Suites® Airport is centrally located between Eugene and Portland in the Willamette Valley, just off Interstate 5. This Salem, OR hotel is only two miles from the Oregon State Capitol and within minutes of several colleges and universities, including Corban College, Western Oregon University, Willamette University and Chemeketa Community College.*Free High Speed Wireless*Complimentary Hot Buffet Breakfast*Evening snacks*Light Dinner snack - Monday thru Wednesday If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests are also invited to take advantage of the exercise room, indoor pool, hot tub and sauna. Business travelers will appreciate access to copy and fax services. *Meeting Facilities also available ... more   less 

Additional Information about Comfort Suites

Address: 630 Hawthorne Ave SE, Salem, OR 97301-5096
Location: United States > Oregon > Salem
Price Range: $107 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 85
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Also Known As:
Comfort Suites Salem, Oregon
Salem Comfort Suites
Hotel Style:
#7 Business Hotel in Salem
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