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Residence Inn Salem

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Residence Inn Salem
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165 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Gig Harbor, Washington
Level Contributor
106 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is excellent. Near a freeway entrance, but still in a quiet area. Very centrally located for activities in the area. Staff is pleasant and hotel is very clean. Nice amenities and weeknight activities are a plus.

Helpful?
Thank 741lolo
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear 741lolo, Thank you for taking the time to provide us with your feedback on your recent stay with us at the Residence Inn Salem. I am delighted to hear that you had an enjoyable experience. Come and see us again soon! Sincerely, Julie M. General Manager More 

Northern California
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Came in late, friendly.staff. beds were okay, pillow.to.me was unfortable down.squares but family was.okay.with.them. got .queen room w.sofa in front.room. queen.room w bathroom can.close.door to separate from.fromt.room.ans.kitchen. kitchen.fulky.stocked. didnt use.pool.but.saw.others enjoying.it. breakfast.had.many options, many.waffles,.french.toast,.eggs, potatoes, fresh.honeydew etc.... clean.and.plenty . Typical lower grade hotel.food but.still.worth.it. I.would.stay.again.

Helpful?
Thank danilla3comet
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear danilla3comet, Thank you for providing us with your feedback on your recent stay at the Residence Inn Salem. I am glad to hear that you enjoyed your stay and our many amenities. We hope that you will come and see us again if you are back in the Salem area. Sincerely, Julie M. General Manager More 

Las Vegas, Nevada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a family, we know we can always count on Residence Inn as our home away from home. The quality and value of staying at residence inn are the reasons we would always try to pick this chain. Whenever we stay at the Residence Inn Salem, we are always greeted by great staff members. At our recent stay, a particularly... More 

Helpful?
Thank Ivy G
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Ivy G, Thank you so much for taking the time to provide us with your feedback on your recent stay at the Residence Inn Salem . We are so glad that you think of us as your home away from home and that Tim provided you with his excellent service. We can't wait to see you on your next... More 

Milwaukee, Wisconsin
Level Contributor
88 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 8, 2016

Spent three nights here for work and it was your typical Residence Inn. I'm a Marriott Gold member and I stay in a lot of them. The little things were nice like being offered a drink and snack upon checking in. The front desk staff was friendly and efficient. Breakfast was standard fare, but they did vary their hot entrees... More 

Helpful?
Thank Mark H
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Mark H, Thank you for your feedback on your recent stay at the Residence Inn Salem. I am so glad to hear that you were provided great service from our excellent staff. They genuinely care about our guests' experience and are a joy to work with. It's nice to hear that you enjoyed the variety of our breakfast as... More 

Seattle, Wa
Level Contributor
109 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed August 1, 2016

Staff here do a great job. Have stayed at this property half a dozen times over the last few years. Property is tired and rooms need to be updated. After staying in the same brand of property by PDX a month earlier, this place is way behind. With that being said, the staff were professional , service was great, and... More 

Helpful?
1 Thank Donald D
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Donald D, Thank you so much for taking the time to provide us with your feedback. I am so glad that you were provided great service from our amazing staff. I will share your feedback to continue to encourage them. Additionally, I will share your feedback regarding our condition with the appropriate people within our organization. Again, thank you... More 

Saint Andrews, Canada
Level Contributor
271 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed July 23, 2016

I have been travelling back and forth to Salem Oregon for over a year and have spent many nights in the Residence Inn. The staff is always very friendly. They great me by name. Thanks Jonathan and Tim. The hotel is always clean and the amenities allow you to work out 24 hours a day or go for a swim.... More 

Helpful?
Thank Kevin A
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Kevin A, Thank you for review! We are so glad to hear that you have been enjoying your stays with us and that you are provided with fantastic service from our staff. We will be sure to share your kind words with Jonathan and Tim. Thank you again and we will see you soon! Sincerely, Julie M. General Manager... More 

1 review
3 of 5 stars Reviewed July 13, 2016

The facility was fine and the staff pleasant and efficient. The website said the facility was pet friendly. Imagine my shock when I found $100.00 added to my bill for the pet fee. That's $75.00 more than I've ever been charged. Before you ask my dog did not leave a mess. That is their standard pet friendly fee. Apparently they... More 

Helpful?
Thank Todd B
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Todd B, Thank you for providing us with your feedback. I am glad you found the hotel and staff to be pleasant. I am sorry that the cost of the pet fee was a surprise. Each room that has had a pet in it, whether it was for 1 night or 30, has the carpets and sofa professionally cleaned... More 

Anaheim, California
2 reviews
5 of 5 stars Reviewed July 11, 2016

Quick trip to Salem and this hotel was perfect. Very clean and Kaila at the front desk was very friendly and helpful. Needed a bag of ice and she quickly got this from the kitchen. I am a meeting planner, so I'm extra picky when it comes to judging hotel. This property is highly recommended.

Helpful?
Thank Shawna L
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Shawna L, Thank you so much for providing us with your feedback on your recent stay at the Residence Inn Salem! We are glad to hear that you enjoyed your stay and that Kaila was able to provide you with excellent customer service. Please be sure to come and see us again when your travel needs bring you back... More 

Burns, United States
2 reviews
5 of 5 stars Reviewed June 18, 2016

Occasionally i have enough points to stay and i brought my daughter from Eastern Oregon to attend Girls State in Salem. Our room was great, clean, relaxing. All the staff very pleasant. Can't wait to have an excuse to stay again. :)

Helpful?
Thank Sherrie M
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Sherrie M, We are so delighted to hear that you enjoyed your stay at the Residence Inn Salem! Thank you so much for taking the time to provide us with your feedback and we can't wait to see you on your next trip! Sincerely, Julie M. General Manger More 

Calgary, Canada
Level Contributor
314 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 342 helpful votes
2 of 5 stars Reviewed June 16, 2016 via mobile

Overall a decent stay, old mattress but good room and breakfast, fast check-in. The disappointment came at the end of our one night stay, when by mistake I have left my Iphone charger inside the room,on the desk. When I have figured out what happened, after 10 hours, I called the hotel asking for help and in the same time... More 

Helpful?
2 Thank Robby_Cristian
Julie M, General Manager at Residence Inn Salem, responded to this review

Dear Robby_Cristian, Thank you for providing us with your feedback on your recent stay. I am very sorry to hear that we were unable to locate your phone charger. If you wish to discuss the issue further, please feel free to contact the hotel directly and ask to speak to a Manager. Thank you again for your feedback. Sincerely, Julie... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Our extended stay Salem, Oregon hotel keeps you connected with free Wi-Fi and expanded cable Stay productive at your large, well-lit desk with convenient outlets and our business center Fully furnished kitchens with full-size appliances, cookware, dinnerware and utensils New bedding collection includes luxurious cotton linens, designer covers and fluffier pillows One of the only pet friendly hotels in Salem, Oregon; $100 non-refundable sanitation fee One and two-bedroom suites at the Residence Inn Hotel in Salem, OR are ideal for groups or families ... more   less 

Additional Information about Residence Inn Salem

Address: 640 Hawthorne Ave SE, Salem, OR 97301-5096
Location: United States > Oregon > Salem
Price Range: $208 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Salem 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Salem Hotel Salem
Salem Residence Inn
Residence Inn Salem Oregon
Hotel Style:
#5 Business Hotel in Salem
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