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Shilo Inn Suites - Salem

228 reviews
#12 of 24 Hotels in Salem
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Traveler (38)
Room & Suite (10)
Pool & Beach (1)
Overview
  • Excellent35%
  • Very good23%
  • Average21%
  • Poor11%
  • Terrible10%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
All hotel details
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Reviews (228)Write a Review
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All reviewsmake your own waffleshide a bedan older hotelbiscuits and gravybeds were comfortablehome away from homecontinental breakfastlarge roomstayed one nightgreat place to stayindoor poolgreat roomeasy accessexercise roomveteranscouchmicrowave
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101 - 105 of 227 reviews
Reviewed March 28, 2015 via mobile

The Shilo Inn was clean neat and well appointed. I think what I liked best was the roominess. Because the rooms are handi-capable the space between bed and television or bathroom and sink are extra-large making the room feel quite accommodating. (I should say right...More

1  Thank Michael D
Response from ShiloHotels, Manager at Shilo Inn Suites - SalemResponded April 3, 2015

Dear Michael, Thank you for taking a moment to leave such a nice review. We take a lot of pride in our staff and hotel, and are always pleased to hear that we have made a valued guests stay a good one. Sincerely, Pam Urben-General...More

Reviewed March 16, 2015

This hotel is clean, comfortable and convenient. The breakfast is good, the rooms are clean, the beds are soft and there is no smell in the rooms at all. My only comment would be that the elevator is VERY slow and that the parking spaces...More

Review collected in partnership with Country Inns & Suites By Carlson
1  Thank DawnsDaisies
Response from ShiloHotels, Manager at Shilo Inn Suites - SalemResponded March 29, 2015

Dear Dawns Daisies, Thank you for a very nice review of our hotel. We are happy to hear that you are enjoying your stays with us and hope that you continue to do so for many years to come. Sincerely, Pam Urben-General Manager

Reviewed March 15, 2015

I ended up staying at this hotel for a month while looking for a place to live in Salem. I travel a lot and have pretty high standards. This hotel is a great place to stay, clean, quiet, excellent staff and a great breakfast. The...More

Thank L N
Response from ShiloHotels, Manager at Shilo Inn Suites - SalemResponded March 24, 2015

Dear LN, Thank you so much for your gracious review. We always like to hear that a guest has had a nice stay and hope your future stays continue to be just as nice. Sincerely, Pam Urben-General Manager

Reviewed March 11, 2015

Do not stay at this hotel! We checked in late one night and were half asleep. I woke up in the mooring and saw fecal matter smeared along the side of the mattress of the bed next to me that my kids were sleeping in....More

2  Thank Tara F
Response from ShiloHotels, Manager at Shilo Inn Suites - SalemResponded March 24, 2015

Dear Tara, Thank you for your review of our hotel. I'm sorry that you were left with such a bad first impression of our hotel but hope that given another chance you will have a much better stay. Sincerely, Pam Urben-General Manager

Reviewed February 15, 2015

This is definitely not up to the usual Shilo standards. The ice machine was out of order, the second entrance to the pool was out of order, and no one seemed to care. I mentioned it at the front desk and they seemed to indicate...More

1  Thank Bryan I
Response from ShiloHotels, Manager at Shilo Inn Suites - SalemResponded February 24, 2015

Dear Brian I, Please accept my sincere apologies that your recent visit did not leave you with a good impression of our hotel. We appreciate your feedback and have followed up on both the ice machine and pool room lock issues. We are currently in...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Business Center with Internet Access
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
$93 - $143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
$93 - $143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette
Add Photo Photos
Traveler (38)
Room & Suite (10)
Pool & Beach (1)
Questions & Answers
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jetho89611
February 17, 2017|
Answer
Response from Lisa S | Property representative |
We do not have recliners at our Salem hotel. Please feel free to call the hotel at (503) 581-4001, or at 800-222-2244, we are happy to give you details about the hotel or to help arrange your stay with us. - Shilo Inns
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Votes
Room Tips
"room 410, very quiet on 4th floor"
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"All rooms were quiet, just ask for the large room"
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"I don't know how the other rooms are but my room has been smoked in recently"
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"4th floor was quiet"
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