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DoubleTree by Hilton Hotel North Salem

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#4 of 23 Hotels in Salem
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DoubleTree by Hilton Hotel North Salem
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294 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Cheyenne, Wyoming
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Traveled south from Seattle. Traffic was rough on I 5. Pulled off in Salem. Double tree was easy access. The young lady at the front desk was exceptional. She found us a room and checked us in quickly. A couple of choices for food close by. The room was clean and quiet. I would stay here again.

Helpful?
Thank KTWYOMING
Jefferson City, Missouri
Level Contributor
59 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 1 week ago

When I asked if this location had a number of different items that are common to DoubleTree, I was told they were just a Boutique Hotel. Never heard of that. If you are looking for a newly built hotel, this one isn't it. There were signs of aging everywhere. My window in my room leaked every time it started raining.... More 

Helpful?
Thank JetPlt
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear JetPlt, Thank you for taking the time to review your recent stay with us - I am sorry that you felt misled regarding our hotel and its amenities - we are not the typical "big box" DoubleTree but we strive to deliver exceptional guest experiences. Though we are not recently built, we did go through extensive renovations in 2012... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

This is a nice clean hotel with ample parking. The staff is very friendly and helpful. The lounge in the lobby is a very amenity but the prices are quite high. The rooms are very large and clean. The breakfast buffet was sufficient but at most hotels in Salem it would be free. Here they want $9.95 which is why... More 

Helpful?
Thank Heather Z
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Heather Z, Thank you for taking the time to review your recent stay with us - I am glad that you found our hotel clean with friendly and helpful staff! I'm sorry that you were disappointed in our breakfast offerings; we do offer rates that include breakfast which often prove to be a great value for our guests. In... More 

Tigard, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed here using 20k Hilton Honors points as we had weekend plans in the Salem area. Hotel worked great overall for us & was very conveniently located. We stayed away from freeway side of hotel per feedback in other reviews and it was fine-minimal noise. Loved the excellent cookie we got at check-in.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jennifer M
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Jennifer M, Thank you for taking the time to review your recent stay with us - and thank you for your loyalty and for choosing to use your points to stay with us! Award travel is definitely a great value at our hotel at 20,000 points for a standard redemption. We're glad that you enjoyed the signature DoubleTree chocolate... More 

Eugene, Oregon
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

After having to spend one night in less than ideal circumstances, I was forever thankful that the Double Tree-Salem as able to accomodate an early check in! The room was pristine, and we we finally able to relax in comfort! I would love to purchase a set of the bedding, it felt like sleeping in a cloud!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rebecca M
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Rebecca M, Thank you for taking the time to review your recent stay with us at the DoubleTree by Hilton Salem, Oregon - we are so pleased that you enjoyed your stay with us! I'm so glad that we were able to check you in early and that you enjoyed your stay despite your "less than ideal" circumstances. If... More 

Atlanta, Georgia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Our group of 15 stayed here for 4 nights. Checked in on a Wednesday, out on Sunday, the process was smooth for 5 rooms. Front desk staff were friendly. Breakfast was included in our rate. Food was good, waffles, eggs, bacon, delioius fresh muffins, Seattle Best coffee, orange juice, fruit, yogurt, oatmeal. Breakfast area was nice and roomy. Staff, brought... More 

Helpful?
Thank 751elviraf
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Elvira F, Thank you for reviewing your recent stay with us at the DoubleTree by Hilton Salem, Oregon - we are so pleased that you enjoyed your stay with us! We are glad you were able to take advantage of our Wake Up DoubleTree breakfast buffet - we agree that even at the $9.95 price that it offers a... More 

Phoenix, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel staff couldn't have been more helpful. I lost a pendant while staying and the maintenance staff even took the drain apart! Didn't find the item, reward offered if anyone downtown finds it, staff has description and contact info. Thanks.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cynthia R
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Cynthia R, Thank you for taking the time to review your recent stay with us - I am pleased that our team was so helpful. I am sorry that your pendant went missing, and I know an APB has been set up at the hotel to ensure that we get it back to you if it turns up at... More 

Spokane Valley, Washington
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Sadly, not worth the money. We checked in on a Monday night and discovered that the rooms were small, dirty, noisy, and really outdated. Everything (breakfast, coffee, etc.) cost extra and the service was average. All-in-all I expect more from a Hilton property and almost $200 a night.

Helpful?
Thank lisapZ9131DC
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Lisa P, Thank you for taking the time to review your recent stay with us - our goal is always to exceed our guests' expectations and I'm sorry that we missed the mark on your stay. Our hotel prides itself on delivering a quality experience to all of our guests, and we work diligently to ensure that our guests... More 

Tacoma, Washington
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was clean, well kept and quiet. Normally, I take higher floors, but I chose a second floor room and it was a good choice. Great proximity to I-5. Short drive to state buildings and historic area. Enchanted Forest, a quaint little theme park is nearby. They have an excellent restaurant and bar and the breakfast has a lot... More 

Helpful?
1 Thank Roy F
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Roy F, Thank you for taking the time to review your recent experience with us at the DoubleTree by Hilton Salem, Oregon - we are so pleased that you had a great stay with us! We love our four legged friends, and we are glad that you were able to bring your pet with you on your vacation. When... More 

New York City, New York
Level Contributor
126 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 21, 2016 via mobile

Disappointed to drive up after a long day and realize we'd booked a room in a hotel on the side of the highway. Reserved a king room with a sitting area. Space is divided strangely between the bed and a work/desk area. Luckily had a room on the other side of the building from the highway and noise was not... More 

Helpful?
1 Thank LuckyTraveler18
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear LuckyTraveler18, Thank you for taking the time to review your recent experience with us - our goal is to exceed our guests' expectations and I am sorry we may have missed the mark on a number of areas of your stay. I am excited to undergo some room renoations in the near future, including our guestroom bathroom areas. However,... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
At our DoubleTree by Hilton hotel in Salem, Oregon, we are conveniently situated just off of I-5 in the heart of the Willamette Valley. Our Salem hotel is just 60 miles south of Portland and only 15 minutes from Oregon's famous wine country. We also offer close proximity to Salem's major business districts and government offices. On your next stay, warm up to a freshly baked cookie and our welcoming staff. ... more   less 

Additional Information about DoubleTree by Hilton Hotel North Salem

Address: 1590 Weston Ct NE, Salem, OR 97301-1846 (Formerly Phoenix Inn Suites North Salem)
Location: United States > Oregon > Salem
Price Range: $165 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel North Salem 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Hotwire, TripOnline SA, Odigeo, Hotels.com, Travelocity, Orbitz and Priceline so you can book your DoubleTree by Hilton Hotel North Salem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Inn Suites North Salem Hotel Salem
Phoenix Hotel North Salem
DoubleTree By Hilton Hotel North Salem Oregon
Hotel Style:
#3 Green Hotel in Salem
#4 Business Hotel in Salem
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