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Phoenix Inn Suites South Salem

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#7 of 23 Hotels in Salem
Certificate of Excellence
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Phoenix Inn Suites South Salem
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228 Reviews from our TripAdvisor Community

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Showing 227: English reviews
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel went out of their way to get us rooms, great breakfast, the girls said awesome water pressure in the showers. Highly recommend for sports teams to stay here. The hotel is also placed away from busy side of town. Restaurant options are close to hotel.

Helpful?
Thank Christian D
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Christian, Thank you so much for your excellent review, we really enjoyed having your team stay with us! We hope to see you again in the future! More 

Albuquerque, New Mexico
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We elected to stay here rather than Portland and were pleasantly surprised. The staff were very friendly and helpful! Large well equipped rooms with a nice breakfast in the morning. The location is right on a busy street and easy to find.

Helpful?
Thank Z06Traveler
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Z06Traveler, Thank you so much for your review! We are happy to hear you enjoyed your stay! Our staff works very hard to provide a memorable experience and it's great to hear you took notice! Thank you again for your review, we look forward to welcoming you back next time you're in Salem. More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Definitely some of the most comfortable bedding, pillows, and mattress I've experienced in a hotel. The room was spacious with a large leather chair, desk, microwave and fridge, plus a large vanity with double sinks. The breakfast included waffles, biscuits and gravy, scrambled eggs, tortillas, bagels, oatmeal, and lots of juices, plus more. My family and I would definitely stay... More 

Helpful?
Thank makinbaconmama
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

makinbaconmama, Thank you so much for your review! We are pleased to hear you enjoyed your stay and appreciated the accommodations and breakfast! We look forward to welcoming you back the night time you're in Salem. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights on our trip to Oregon. Rooms were spacious and clean. We chose a downstairs room and still no noise. Breakfast was a little disappointing. The people there were very kind and helpful, especially Dawn at the front desk.

Helpful?
Thank Kerri P
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Kerri P, Thank you for your review, we appreciate you taking the time to share your more recent experience. We're glad you enjoyed your stay and look forward to welcoming you back next time you're in Salem. More 

Gourock, United Kingdom
Level Contributor
228 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed 2 nights on our road trip, and made a good choice in this hotel. Huge room delightfully decorated, substantial breakfast each day. Friendly staff. Didn't use them, but there was a pool hot tub and fitness suite available. Would recommend.

Helpful?
Thank Valerie W
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Valerie W, Thank you so much for your great review! We are so happy you enjoyed your stay and appreciated the staff, accommodations and breakfast. We look forward to welcoming you back next time you're in the Salem area. More 

Los Angeles
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room given to us generally met our requirements. It was clean, attractive, on an upper floor away from street traffic noise. The included breakfast exceeded our expectations during the 2 weekdays of our stay--with waffles, scrambled eggs, sausage, bagels, and yogurt, among other items. Strangely, the Saturday breakfast offered fewer items--no yogurt, no scrambled eggs or sausage. On all... More 

Helpful?
Thank JaneLosAngeles
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

JaneLosAngeles, Thank you for your review, it's great to hear you enjoyed your stay! I appreciate the feedback on the breakfast and the kind words about the staff and accommodations. We hope to see you again in the future. More 

WA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016

Friendly staff, comfortable bed, very clean room - which I really appreciate! Room was good size. I did not have the breakfast so can't comment on that. The only con was that they have sheer drapes so light comes in. If you have a hard time sleeping without it being dark, I recommend bringing a sleeping mask - or throw... More 

Helpful?
Thank PalouseReviewer
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

PalouseReviewer, Thank you so much for your excellent review! It's great to hear you enjoyed your stay. I apologize about the trouble with the curtains, we have black out curtains in every room they are just behind the sheer curtains closest to the window. Thank you again for your review, we hope to see you again next time you're in... More 

2 reviews
4 of 5 stars Reviewed August 21, 2016

The property appears to be fairly new or recently updated. Double queen room is larger than most hotels. Good quality linens. Bathroom is nice and clean. Wi-fi was pretty good with decent speed. Breakfast was standard fare, service was outstanding. The lady in the breakfast room was diligently refilling the trays and keeping the tables clean. Would highly recommend this... More 

Helpful?
Thank Fymido L
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Fymido L, Thank you so much for your review! We are glad to hear you enjoyed your stay and appreciate the kind words about our property and staff. They work very hard and really cherish the positive feed back. We hope your travels will bring you our way again. More 

New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed August 18, 2016

This place was a treat. It was inexpensive and staff was extremely friendly. She recommended visiting the waterfalls upon our stay. When we woke up, we found printed directions under our door. How thoughtful! The room was modern, well-adorned, and cozy with microwave and refrigerator. Breakfast was good and the staff was hospitable. Location is great surrounded by many stores... More 

Helpful?
Thank prsw4u
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

prsw4u, Thank you so much for your excellent review! It's great to hear you enjoyed your stay. We take great pride in our staff and will share your comments with them. Thank you again for your review and we hope to see you again! More 

Mount Vernon, Washington
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 6, 2016 via mobile

Spending the weekend and enjoyed this clean, comfortable motel. Good staff, well maintained rooms- ours had a King sized bed and sitting area with a roomy leather love seat and chairs. Microwave, mini fridge, personal coffee maker. Plenty of space for our friends to visit snd chat. Quiet room, excellent linen and wonderful mattress. Didn't have time for pool or... More 

Helpful?
Thank Kascha N
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Kascha N, Thank you so much for your review! It's great to hear you enjoyed your stay. I'm glad you liked the layout of your room and was able to enjoy a peaceful nights sleep. I will make sure to share your review with the rest of the staff! We look forward to welcoming you back the next time you're... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Phoenix Inn Suites South Salem

Address: 4370 Commercial St SE, Salem, OR 97302-3914
Location: United States > Oregon > Salem
Price Range: $96 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites South Salem 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Oregon
Hotel Style:
#5 Family Hotel in Salem
#8 Business Hotel in Salem
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