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1/28/2018 1/29/2018
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    Phoenix Inn Suites Salem

    4370 Commercial St SE, Salem, OR 97302-3914
    +1 855-981-8228
    Hotel website
    Lowest prices for your stay
    1/28/2018 1/29/2018
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    Traveler (24)
    Room & Suite (20)
    • Excellent32%
    • Very good40%
    • Average16%
    • Poor9%
    • Terrible3%
    Travelers talk about
    “trader joes” (5 reviews)
    “waffles” (23 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Phoenix Inn Suites Salem
    Special Offer: BOOK DIRECT AND SAVE!
    Hotel packages
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (275)
    Traveler rating
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    1 - 5 of 272 reviews

    Reviewed 4 days ago

    We gathered as a family at this hotel and members of our clan really enjoyed our stay at this wonderful place. We had an slight issue with a leaky shower knob in our room and we feared a stern lecture or maybe even an argument...More

    Thank Scourge-of-God
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 2 days ago

    Scourge-of-God, Wow! Thank you for your excellent review, we're so glad you enjoyed your stay! I will make sure to pass along your kudos to the staff. We look forward to welcoming you back next time you're in Salem.

    Hotel's Favorite
    Reviewed September 16, 2017 via mobile

    Beautiful, clean large room. Comfy king size bed. Rejuvenating shower. Our dogs loved the "backyard." Adjacent to Petco, Rite Aid and Trader Joe's! We still have one more night here but I'm giving this place top rating NOW!

    Thank Julie W
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded September 22, 2017

    Julie W Thank you so much for your review! It's great to hear you (and your dogs!) enjoyed your stay. We look forward to welcoming you back next time you're in Salem.

    Reviewed 2 weeks ago via mobile

    First why it doesn’t get 4 or 5 stars: This hotel is old, the area appears a little sketchy, and the breakfast is just ok. Why 3?: Each person at the front desk was knoweledgable, friendly, and accommodating. Suzanna in the breakfast area is a...More

    Thank Kae P
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 1 week ago

    Kae P, Thank you for your review and the kind words about our staff, they truly are wonderful and work incredibly hard to make sure our guests enjoy their stay. It's great to hear you appreciated the amenities around the hotel, water pressure and the...More

    Reviewed 4 weeks ago via mobile

    From the beginning this hotel experience was first rate. I called for a reservation and a young man politely ask for my phone number so could he call me back as he was helping another customer and indeed he did in less than 7 or...More

    Thank Bill F
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 2 weeks ago

    Bill F, Thank you for your review! We're glad you enjoyed your stay and took notice to our wonderful staff. I'll make sure to share your kind words with everyone. We look forward to welcoming you back next time you're in Salem.

    Reviewed 4 weeks ago via mobile

    It was clean, the bed was a bit firm but, comfortable. The blackout shades worked so well we could not tell if it was morning yet. Nice area for our service pup to sniff around and do her business. Quiet room for the 1st floor....More

    Thank Granola01
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 4 weeks ago

    Granola01, Thank you for your review and feedback! We are so happy you enjoyed your stay! We look forward to welcoming you back next time you're in Salem.

    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • $94 - $154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Salem
    • #8 Business Hotel in Salem
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 89
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Priceline, Hotwire, Cancelon, TripOnline SA and getaroom.com so you can book your Phoenix Inn Suites Salem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Oregon >
    • Salem
    • Also Known As
    • Phoenix Inn Suites South Salem Hotel Salem ,
    • Phoenix Hotel South Salem ,
    • Phoenix Inn Suites Salem Oregon
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    Traveler (24)
    Room & Suite (20)
    Pool & Beach (4)
    Dining (2)
    Hotel & Grounds (30)
    Business Center & Event Rooms (3)
    Bathroom (2)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jessy M
    November 29, 2015|
    AnswerShow all 5 answers
    Response from Michelle D | Property representative |
    Michelle, Thank you for the fro contacting us with your question. Unfortunately the pool is for registered guest only. If you have any other questions please give us a call.
    Julie W
    June 5, 2015|
    Response from Michelle D | Property representative |
    Julie, Unfortunately the hotel doesn't have a shuttle service. Down town Salem has many dinning options and the city center Mall. We can call a taxi service to get you to and from when you are ready.
    May 10, 2015|
    AnswerShow all 3 answers
    Response from Michelle D | Property representative |
    The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport... More
    Room Tips
    "There are suites that have divided bed room areas and also a few older rooms that still has a Jacuzzi in them."
    Read review
    "Even 5 rooms from the elevator - noise was not a problem...."
    Read review
    "The ground floor rooms on the north side face a giant hedge, which provide both privacy and quiet."
    Read review
    "4th floor, south side away from elevator and pool"
    Read review
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