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    Phoenix Inn Suites Salem

    4370 Commercial St SE, Salem, OR 97302-3914
    Hotel website
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    8/6/2017 8/7/2017
    $139
    $109
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    $139
    $109
    Traveler (23)
    Room & Suite (14)
    Pool & Beach (3)
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    795 reviews
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    Overview
    • Excellent31%
    • Very good41%
    • Average16%
    • Poor9%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Suites
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Laundry Service
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Phoenix Inn Suites Salem
    Hotel packages
    La Quinta Inn & Suites
    599 reviews
    #4 of 23 hotels in Salem
     
    The Grand Hotel in Salem
    594 reviews
    #3 of 23 hotels in Salem
     
    Best Western Plus Mill Creek Inn
    1,190 reviews
    #2 of 23 hotels in Salem
     
    Hampton Inn & Suites Salem
    795 reviews
    #1 of 23 hotels in Salem
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (261)
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    1 - 5 of 259 reviews

    Reviewed 6 days ago

    Salem's Phoenix is an almost perfect hotel! (It would have been 100% perfect except for a noticeably soiled bed throw.) The hotel is centrally located, and is just 10 minutes from the Capital, downtown and the Riverfront Park. The staff is very friendly and helpful,...More

    Thank Dave_in_Reno
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 2 days ago

    Dave_in_Reno, Thank you so much for your review! We are glad you enjoyed your stay. We take great pride in our staff and will share your comments with them. Thank you again for your review and we hope to see you again!

    Reviewed 1 week ago via mobile

    This is a Good basic hotel South side of Salem a couple of mikes off the Hwy. . Staff were pleasant. Breakfast was good with standard hot/cold faire. They had coffee, juice, a couple of types of cereals, scrambled eggs, sausage patties, waffles. Our room...More

    Thank Chowa-Rides-Again
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 2 days ago

    Chowa-Rides-Again, Thank you for your detailed review, we are happy to hear you enjoyed your stay. I will make sure to share your experience with our staff as well as follow up with the A/C issue. Thank you again for your review, we look forward...More

    Reviewed 1 week ago

    Our room was clean, the bed was comfy and it was quiet. I stuck to the chairback in the breakfast room. The desk person lost one of our large party in the system so she missed an event, we could not find her. We were...More

    Thank candaceann
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 2 days ago

    candaceann Thank you for your review. It's great to hear you enjoyed your stay, I will make sure to share you feedback with our staff as well as discuss ways to improve the issues you mentioned. We look forward to welcoming you back next time.

    Reviewed 1 week ago

    We made our reservation for a king room, we checked in, went to our room,and it was a double queen, we questioned why, and told the maintenance was not finished, not told of this when we checked in. They did adjust our room charge, Going...More

    Thank cupidsgirl
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 2 days ago

    cupidsgirl, Thank you for your review, we appreciate your feedback very much. Thank you for the kind words about the service you received, I will make sure and share it with our staff. As for the areas in which we let you down I am...More

    Reviewed 2 weeks ago

    I lived in Salem for 17 years before moving to Florida. I have not been back in 12 years and went this summer with my daughter to visit family in Salem. I chose the Phoenix Inn because it was familiar to me and family was...More

    Thank U7197XOjenniferm
    Response from Michelle D, General Manager at Phoenix Inn Suites SalemResponded 2 days ago

    U7197XOjenniferm, Thank you so much for your review! We're happy to hear you enjoyed your stay and look forward to welcoming you back next time you're in the Salem area!

    La Quinta Inn & Suites
    599 reviews
    #4 of 23 hotels in Salem
     
    The Grand Hotel in Salem
    594 reviews
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    Best Western Plus Mill Creek Inn
    1,190 reviews
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    Hampton Inn & Suites Salem
    795 reviews
    #1 of 23 hotels in Salem
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • $101 - $164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Salem
    • #8 Business Hotel in Salem
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 89
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Kognitiv US Corp, Orbitz, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets and getaroom.com so you can book your Phoenix Inn Suites Salem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Oregon >
    • Salem
    • Also Known As
    • Phoenix Inn Suites South Salem Hotel Salem ,
    • Phoenix Hotel South Salem ,
    • Phoenix Inn Suites Salem Oregon
    Add Photo Photos
    Traveler (23)
    Room & Suite (14)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (25)
    Business Center & Event Rooms (3)
    Bathroom (2)
    Nearby
    Sponsored by:
    Knights Inn Salem
    146 reviews
    3.12 miles away
     
    Best Western Plus Mill Creek Inn
    1,190 reviews
    2.68 miles away
     
    La Quinta Inn & Suites
    599 reviews
    2.78 miles away
     
    Howard Johnson Inn Salem
    513 reviews
    2.45 miles away
     
    Nearby Restaurants
    Mod Pizza
    22 reviews
    .12 miles away
    Northern Lights Theater Pub
    50 reviews
    .66 miles away
    Mina's
    14 reviews
    .60 miles away
    Gold Dragon Restaurant
    23 reviews
    .31 miles away
    Nearby Attractions
    Minto-Brown Island Park
    134 reviews
    3.01 miles away
    Bush's Pasture Park
    106 reviews
    2.80 miles away
    Willamette Heritage Center
    71 reviews
    3.00 miles away
    Deepwood Museum & Gardens
    55 reviews
    2.65 miles away
    Ask a question
    Questions & Answers
    Jessy M
    November 29, 2015|
    AnswerShow all 5 answers
    Response from Michelle D | Property representative |
    Michelle, Thank you for the fro contacting us with your question. Unfortunately the pool is for registered guest only. If you have any other questions please give us a call.
    0
    Votes
    Julie W
    June 5, 2015|
    Answer
    Response from Michelle D | Property representative |
    Julie, Unfortunately the hotel doesn't have a shuttle service. Down town Salem has many dinning options and the city center Mall. We can call a taxi service to get you to and from when you are ready.
    0
    Votes
    fdpolar
    May 10, 2015|
    AnswerShow all 3 answers
    Response from Michelle D | Property representative |
    The is a shuttle service called Hut Shuttle. I operates out of the Red lion which is located right off I5. They have scheduled times and you do need to book ahead. It is a nice form of transportation to and from the airport... More
    0
    Votes
    Room Tips
    "The ground floor rooms on the north side face a giant hedge, which provide both privacy and quiet."
    Read review
    "4th floor, south side away from elevator and pool"
    Read review
    "Book well in advance and ask for a south side room for a quieter place."
    Read review
    "The two rooms by the pool are noisy."
    Read review
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