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The Heathman Hotel

#25 of 137 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
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1,620 Reviews from our TripAdvisor Community

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Showing 1,603: English reviews
Seattle
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Pros: Location Cons: Needs to get the restaurant and lounge re-opened. Or cut the price until this is completed. Location: Lots of great restaurants and shopping and transit nearby. This was our first stay. The hotel is downtown, close to everything -- lot's of great restaurants, and shopping, and transit just steps away. Unfortunately, the restaurant was closed for renovation,... More 

Helpful?
Thank ppereira5
Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is going through a restaurant renovation, which is an inconvenience. What made the hotel a jewel was the personal touch by the staff. That charm has been replaced by a Corp cold feeling. They are cutting corners on all the amenities that made it a special and expensive hotel. The rooms were updated several years ago by the... More 

Helpful?
Thank colby j
Management response:

Dear Colby, I am troubled by your review on many fronts but wanted to be clear to others about some of the amenities we do provide in the rooms, all without calling the front desk. - Art of Sleep bed menu with three distinct bed types - Complimentary french press coffee and Steve Smith teas - WiFi - luxury linens... More 

North Salt Lake, Utah
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great hotel room. Friendly staff. Always had cold water or sparkling wine when you came back from walking. Opened the windows to let the breeze in at night. Close to lots of shopping, Starbucks and some great restaurants.

Helpful?
Thank Dawn N
Management response:

Dear Dawn, Thank you for taking the time to write a review! We are so pleased to hear you enjoyed your stay at The Heathman Hotel. We take pride in treating our guests like family and love that you enjoyed the cold water and sparkling wine! We look forward to seeing you again soon! Sincerely, Craig Forbus General Manager cforbus@heathmanhotel.com More 

Tucson, Arizona
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

Truly terrible, overpriced experience at a supposedly 4-star, historic hotel. Not only was there loud construction going on right in front of hotel, the bar & restaurant were closed down for construction and there was over $150 in hidden fees (think airline model). My boyfriend works for Hacienda Del Sol in Tucson, which is another Historic Hotel in USA -... More 

Helpful?
Thank Kris G
Management response:

Dear Kris, I am very sorry to hear you did not enjoy your stay. We would like to let you know we take all of our reviews to heart and it sounds like you did not have the positive experience most of our guests have when they visit the iconic Heathman Hotel. Please contact me directly and we can discuss... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I guess back in the day this was a fine hotel but now its looks mighty tired. Rugs need to be replaced, bed and pillows lumpy, one of two room phones did not work as well as the TV remote control. Location is great right in the heart of downtown. Next time we will stay at the Monaco which is... More 

Helpful?
1 Thank Denise R
Management response:

Dear Denise, I am sorry to hear about your experience during your recent stay with us. Our maintenance staff is ready to assist guests 24 hours a day so I hope you notified the front desk right immediatly when you expeiernced issues with your telephone and remote. Here at the historic Heathman Hotel service is our #1 priority so we... More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Staying at The Heathman is a very special way to experience Portland. The hotel's classic, timeless style and excellent service is a welcome contrast to the growing number of 'hip' hotels in the area. Don't miss sipping a glass of Oregon pinot by the fireplace in the Tea Court. Just like Portland, this hotel is stylish without being pretentious and... More 

Helpful?
Thank stizl
Management response:

Dear Stizl, Thank you so much for taking the time to write a review! We are so happy you had such a great stay with us at the iconic Heathman Hotel. I am glad you recommended a glass of wine in our Tea Court as it is such a special and historical place. A fun fact - above the Tea... More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Thank you to the Heathman staff for making my stay so welcoming, comfortable and memorable - I will definitely return on my next business trip to Portland! I found the hotel to be so full of charm with the Beefeaters at the entrance, to the beautifully decorated tea room, to the iconic library on the mezzanine level. I highly recommend... More 

Helpful?
Thank Alex L
Management response:

Alex, Happy to read that you enjoyed your stay at The Heathman Hotel during your business trip. I am so glad you were able to find time to enjoy our exclusive library that hosts over 2,700 signed volumes! Thank you so much for taking the time to review and we hope to see you again soon! Maybe next time you... More 

Los Angeles, California
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a nice hotel, with nice staff, nice rooms, comfortable beds, great linens and towels, nice central location and the price is right. Not cheap, not expensive. Would stay here again for sure. Nice size desk in the room to do work. Free Wifi too.

Helpful?
Thank drubaum
Management response:

Dear drubaum, Thank you for taking the time to write a review! We are so pleased to hear your positive feedback about the iconic Heathman Hotel. We look forward to seeing you again soon! Sincerely, Craig Forbus General Manager cforbus@heathmanhotel.com More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I can't say enough about what an absolutely lovely experience you will have when staying at the Heathman. Not only is this a visually stunning hotel with beautiful rooms, they have truly set the bar very high when it comes to serving their customers. From the front desk, to the doormen, to the housekeeping staff - every single staff member... More 

Helpful?
Thank Demetrula
Management response:

Thank you so much for writing a review! We are so happy you feel right at home at The Heathman Hotel. I'm so happy you recognize the pride our employees take in delivering outstanding service. We can't wait to host you for many, many more visits to come! Sincerely, Craig Forbus General Manager cforbus@heathmanhotel.com More 

Portland, Oregon, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great service and lovely place. Calm, quiet, nice lobby, very comfortable room and spacious for a downtown historic hotel! Beautiful bathroom and appreciated the super soft, cushy towels and nice soap brand. We had drinks in the speakeasy-style bar 1927 and loved the menu and local vendor choices. And the location is PERFECT for walking around downtown! So convenient!

Helpful?
Thank Suzannah S
Management response:

Dear Suzannah S, Thank you so much for taking the time to write a review! We are so happy you had a peaceful and comfortable stay with us at the iconic Heathman Hotel. We take pride in incorporating local Portland vendors into our menu and love the positive feedback! We hope you will come visit us again soon! Sincerely, Craig... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Heathman Hotel is a member of Preferred Hotels & Resorts Worldwide and Historic Hotels of America. The acclaimed Heathman Hotel is situated downtown in the heart of Portland Oregon's Financial and Cultural Districts. This sophisticated boutique hotel offers luxurious accommodations and award winning service- a refreshing blend of Portland History and Modern hospitality. ... more   less 

Additional Information about The Heathman Hotel

Address: 1001 SW Broadway, Portland, OR 97205-3004
Location: United States > Oregon > Portland > Downtown
Price Range: $244 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Heathman Hotel 4.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#6 Green Hotel in Portland
#8 Romantic Hotel in Portland
#12 Luxury Hotel in Portland
#12 Business Hotel in Portland
#13 Family Hotel in Portland
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