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Room & Suite (81)
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About

#26 of 215 hotels in Portland
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.3
Travelers' Choice
GreenLeaders Gold level
Located in downtown Portland, the Heathman Hotel is a historic landmark with luxurious accommodations and ample creative inspiration found within its two-story library.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Coffee shop
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Paid private parking on-site
Wifi
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Flatscreen TV
Hair dryer
Safe
Iron
Wake-up service / alarm clock
Electric kettle
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English
Hotel links
Special Rate:Stay Longer, Save More
Traveler Insights
This summary was created by AI, based on 94 recent English reviews.
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The Heathman Hotel comes highly recommended by many travelers for its elegant charm, comfortable atmosphere, and quality amenities, including a stunning library lounge and coffee service. Its central location, near restaurants, shopping, and public transport, also earns rave reviews. Rooms are generally appreciated for their cleanliness and comfort, though some guests have noted small sizes and temperature control issues. Despite the praise, some travelers warn about hidden resort fees, high prices, and inconsistent housekeeping. However, the hotel's warm and attentive staff are frequently commended by guests.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Overpriced
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
Location
Central
The hotel location is frequently praised for its central position, with easy access to restaurants, shopping, and public transportation.
  • Peter F
    Peter F
    Sep 2023 2 contributions
    ...The rooms are luxurious, the new restaurant The Tavern is spectacular (excellent service and beautifully composed food), and the location is central to everything in Portland...
  • johnandsallydunn
    johnandsallydunn
    Sep 2023 1 contribution
    ...Great location - clean room - helpful staff - felt very safe!...
  • 647debra
    647debra
    Aug 2023 1 contribution
    ...Location was fabulous and we could easily walk to all the shops and restaurants we wanted to visit and when we needed the car, Jared got it right away for us...
  • spencseitz
    spencseitz
    Aug 2023 1 contribution
    ...Location is in the heart of the DT business and shopping area...
  • jennahK7972FU
    jennahK7972FU
    Jul 2023 1 contribution
    ...The food was delicious, and the location is perfect for enjoying all Portland has to offer...
  • tlmackie2023
    tlmackie2023
    Jul 2023 1 contribution
    ...Cannot beat this location, within walking distance to anything you need...
  • AshleyCrane
    AshleyCrane
    Jul 2023 1 contribution
    ...The location was close to public transportation too...
  • jtz072023
    jtz072023
    Jul 2023 1 contribution
    ...The location is great, the staff are friendly, and everything worked and went smoothly...
  • Quinian
    Quinian
    May 2023 79 contributions
    ...Highly recommended to all those that visit portland for a couple of days and seek comfort and a central location...
  • julidyane
    julidyane
    Apr 2023 2 contributions
    ...Cleaning the coffee machine in the bathroom sink and hunting down fresh towels is a bit of a bummer but the location and staff are terrific!!...
  • brooke4172023
    brooke4172023
    Apr 2023 1 contribution
    ...Given it is right downtown, the location could not be any better...
  • seattletraveler1357
    seattletraveler1357
    Apr 2023 1 contribution
    ...Good location if you are interested in cultural offerings...
  • Elaine H
    Elaine H
    Apr 2023 1 contribution
    ...Location is close proximity to neighborhood restaurants and shopping...
  • Yuki W
    Yuki W
    Mar 2023 1 contribution
    ...Comfortable room and beddings; convenient location (just 3min walk to the MAX stations, and quite a few nice restaurants nearby)...
  • mattmontgomery2023
    mattmontgomery2023
    Mar 2023 1 contribution
    Great little hotel, nice location, attentive staff...
  • AnneD
    AnneD
    Feb 2023 9 contributions
    This hotel is in the best location adjacent to the theater within walking distance from all restaurants, but away from the homeless encampments...
  • KCinLG
    KCinLG
    Jan 2023 840 contributions
    ...The location of this hotel is also very good...
  • Andrew S
    Andrew S
    Dec 2022 6 contributions
    ...Very convenient location to walk all of downtown...
  • Jacqueline D
    Jacqueline D
    Oct 2022
    ...Perfect for a central location - leave your car with the valet and walk to Powell’s...
  • Arantza U
    Arantza U
    Oct 2022
    ...Great location: walking distance to all public transportation...
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Atmosphere
Elegant
Travelers appreciate the hotel's elegant and comfortable atmosphere, highlighting the beautiful interior, stunning library lounge, comfy beds, quality amenities, and its classic old charm.
  • Molly H
    Molly H
    Sep 2023 1 contribution
    ...The rooms are comfy and well appointed, and offer up quality toiletries and a French press coffee machine... You can see live shows across the street or next door...
  • junglechef51
    junglechef51
    Jul 2023 10 contributions
    ...Piled comfy beds with multiple pillows, a shower with good pressure and fluffy towels, and a great proximity to all the good things in town...
  • TrailBlazer052023
    TrailBlazer052023
    Jul 2023 1 contribution
    ...The room was beautiful, the bed was so comfortable, the towels were soft, and everything was so perfectly clean...
  • AshleyCrane
    AshleyCrane
    Jul 2023 1 contribution
    The Heathman Hotel is a beautiful property with clean and comfortable rooms...
  • Stephanie N
    Stephanie N
    Jul 2023 5 contributions
    ...Overall, our trip was perfect - comfy beds, nice styling, and great amenities...
  • Frostiecarol
    Frostiecarol
    Jul 2023 3 contributions
    Stylish and comfortable hotel in the heart of Portland...
  • fatimanajeeb78
    fatimanajeeb78
    Jun 2023 1 contribution
    ...Beautiful tastefully decorated hotel...
  • hubbardkelly
    hubbardkelly
    May 2023 1 contribution
    ...The hotel interior was lovely, including a stunning library lounge with a two-story bookcase, chandelier and art gallery. Rooms were very comfortable with several amenities, including comfy robes and quality in-room coffee...
  • carolineduellwi
    carolineduellwi
    May 2023 1 contribution
    Very nice hotel, classic old charm, but very updated...
  • Colleen Q
    Colleen Q
    May 2023 1 contribution
    Lots of character in this convenient downtown hotel... The staff were friendly and the room was lovely and quiet...
  • okayboomer2023
    okayboomer2023
    Mar 2023 1 contribution
    The Heathman is classic "old Portland" luxury...
  • Yuki W
    Yuki W
    Mar 2023 1 contribution
    ...The lounge with books and coffee is a wonderful feature to enjoy...
  • Cheryl L
    Cheryl L
    Mar 2023 68 contributions
    ...The decor was lovely and the service and amenities were great...
  • Julia P
    Julia P
    Jan 2023 1 contribution
    ...Beautiful lobby has fireplace and coffee surrounded by a library... The coffee press in the room was a huge plus... Highly recommend this warm cozy and welcoming hotel...
  • Liz C
    Liz C
    Jan 2023 1 contribution
    ...The reading room is gorgeous and one of my favorite places...
  • Michael
    Michael
    Dec 2022 1 contribution
    ...The room was lovely and building still beautiful, but it’s apparent that they can’t hire professional staff...
  • Jacqueline D
    Jacqueline D
    Oct 2022
    ...Quiet, comfortable, and I especially loved the amazing library where you can have your morning coffee...
  • D. Dimapilis
    D. Dimapilis
    Oct 2022 1 contribution
    ...The ambiance is nice, the staff are friendly and accommodating, and it was quiet...
  • Tim G
    Tim G
    Oct 2022 3 contributions
    ...The rooms were spacious, comfortable beds and nicely decorated...
  • Miz Blake
    Miz Blake
    Sep 2022 1 contribution
    ...The rooms are modern, comfortable, and very clean...
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Rooms
Comfortable
Most travelers found the rooms to be clean, comfortable, and well-appointed. However, some guests complained about small room size and temperature control issues.
  • Molly H
    Molly H
    Sep 2023 1 contribution
    ...The rooms are comfy and well appointed, and offer up quality toiletries and a French press coffee machine...
  • Peter F
    Peter F
    Sep 2023 2 contributions
    ...The rooms are luxurious, the new restaurant The Tavern is spectacular (excellent service and beautifully composed food), and the location is central to everything in Portland...
  • 647debra
    647debra
    Aug 2023 1 contribution
    ...The room was beautiful and graciously appointed... It was a corner King suite and for an older hotel it still had a spacious bathroom...
  • Jeremy P
    Jeremy P
    Jul 2023 6 contributions
    ...This hotel is in a great location and it's very nice. But for the price, it's a bit high for the quality of room, the shower pressure, the sheets/thread count, the restaurant menu/quality, etc........ But dog owners were put next to our room (without a dog), and we heard barking all night... When we asked for our room to be made up, they just made the bed and gave us new towels...
  • Ellen B
    Ellen B
    Jul 2023 4 contributions
    ...We arrived in Portland very early, and knew our room would not be available until afternoon...
  • junglechef51
    junglechef51
    Jul 2023 10 contributions
    ...Piled comfy beds with multiple pillows, a shower with good pressure and fluffy towels, and a great proximity to all the good things in town...
  • angelcerv21
    angelcerv21
    Jul 2023 1 contribution
    ...Matt changed our room and gave us free drinks when our bathroom appeared dirty...
  • atomic_monkey_pirate
    atomic_monkey_pirate
    Jun 2023 1 contribution
    ...The room was uncomfortably warm even with the air on 65 degrees, there was a booger on the wall, the closet door was off track, the fridge didn’t chill, the hot pot didn’t heat. Be prepared to pay a $29 amenity fee per night... The suite looked nice if you didn’t look too closely...
  • hubbardkelly
    hubbardkelly
    May 2023 1 contribution
    ...Rooms were very comfortable with several amenities, including comfy robes and quality in-room coffee...
  • carolineduellwi
    carolineduellwi
    May 2023 1 contribution
    Very nice hotel, classic old charm, but very updated... Room was on a high floor and very quiet...
  • Paul R
    Paul R
    Apr 2023 69 contributions
    ...Rooms are nicely sized, clean and comfortable. Room price was high for the product offered, but inline with other downtown hotels in the same category...
  • Teacher_Gonzalo
    Teacher_Gonzalo
    Mar 2023 54 contributions
    ...The rooms a bit small but enough for.a.person to stay... They online offer coffee or tea in the morning or you can prepare some in the room...
  • mattmontgomery2023
    mattmontgomery2023
    Mar 2023 1 contribution
    ...Admittedly, there were times when I wondered if traffic had stopped outside my room as it was so quiet... Room and common areas were impeccable and service was outstanding...
  • Cheryl L
    Cheryl L
    Mar 2023 68 contributions
    ...The hotel has even cut back on basics like heating. Our first room was so cold that we moved and had to go to three rooms before finding one with heat... Maybe we've been lucky in the past but our room had a bathroom so small that it didn't even have a towel rack!... He worked until he found us a heated room, dealt with angry customers with cool and aplomb, and did everything possible to make the stay the best it could be...
  • AnneD
    AnneD
    Feb 2023 9 contributions
    This hotel is in the best location adjacent to the theater within walking distance from all restaurants, but away from the homeless encampments. As a female business traveler I was welcomed, felt very safe, had a comfortable clean and well designed room...
  • KCinLG
    KCinLG
    Jan 2023 840 contributions
    Another wonderful stay in Portland, but this time at a fancy boutique hotel. I had heard sooo many great things about this hotel (the hubby has stayed here for business purposes a few times), so when I had the opportunity to book a suite for just $275 out the door for two nights, I jumped on it... The room was ready early so we were able to check-in and freshen up before brunch... The room was big, clean, and although no view of the city, it was quite alright bc we were next to another tall bldg... This was prob one of the cleanest hotels I’ve stayed at...
  • DougN961
    DougN961
    Dec 2022 1 contribution
    ...They got us set up in new rooms, found good places to go (most of them were closed due to weather so it was quite the challenge!)... My wife described the bed as the most comfortable she’s been on, and everyone slept well the rooms are great, though the “standard” rooms are pretty tight...
  • Michael
    Michael
    Dec 2022 1 contribution
    ...The room was lovely and building still beautiful, but it’s apparent that they can’t hire professional staff...
  • mrschemdoc
    mrschemdoc
    Sep 2022 8 contributions
    ...We booked a Deluxe King and were assigned a "2". The "Two" rooms on each floor are exceptionally roomy and we definitely enjoyed the amenities and the views very much... Best of all, it was a pretty quiet room, which is highly prized in a downtown area... I often ask hotels for local recommendations and sometimes am disappointed when I feel I get canned responses...
  • verge2014
    verge2014
    Sep 2022 199 contributions
    We had booked a corner room, having read reviews about the small size of some of the rooms. On arrival, we were offered an upgrade to a deluxe Queen for an extra sum... The room was extremely spacious and had both a couch (very comfortable to recline on with a book) and a chair... And we spent a fair bit of time in the room and really appreciated the extra space...
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Value
Overpriced
Travelers generally find the hotel's value lacking due to hidden resort fees, high room prices, and a lack of services for the price paid.
  • rebeccabradvica2023
    rebeccabradvica2023
    Sep 2023 1 contribution
    Marketing a luxury hotel experience like a budget airline with add ons is a big fail... I had to leave after c. 15 minutes...
  • spencseitz
    spencseitz
    Aug 2023 1 contribution
    ...Room rates were really reasonable considering what a lovely hotel this is...
  • Jeremy P
    Jeremy P
    Jul 2023 6 contributions
    ...But for the price, it's a bit high for the quality of room, the shower pressure, the sheets/thread count, the restaurant menu/quality, etc........ The ice bucket had the water from melted ice from the previous night, etc...Just missing the details for a room that costs hundreds of dollars a night...
  • atomic_monkey_pirate
    atomic_monkey_pirate
    Jun 2023 1 contribution
    ...Be prepared to pay a $29 amenity fee per night... I am so disappointed that we chose the Heathman over the Nines...
  • aatkins2023
    aatkins2023
    Jun 2023 1 contribution
    ...Rooms are small and not a great value...
  • Enotep
    Enotep
    May 2023 3 contributions
    Stay away, there are better places to stay in Portland... Paid for late checkout and had my toddler woken up at noon by the manager who failed to see that we paid for late 2pm checkout and was not at all apologetic... Customer service is horrible and management is no help... Stay away!!!...
  • hursey
    hursey
    May 2023 16 contributions
    ...Though I will say I think the overnight parking fee is out of line...
  • Paul R
    Paul R
    Apr 2023 69 contributions
    ...Room price was high for the product offered, but inline with other downtown hotels in the same category...
  • James M
    James M
    Apr 2023 40 contributions
    I stayed here years ago and the hotel needed some consideration...
  • MiltReeder
    MiltReeder
    Apr 2023 35 contributions
    ...We were very disappointed to learn that there are NO services in the hotel...
  • dfisher2023
    dfisher2023
    Mar 2023 1 contribution
    ...The "resort fee" is unacceptable, the Heathman is a hotel, not a resort, there is no pool or outdoor space...
  • jgretaj
    jgretaj
    Mar 2023 2 contributions
    ...But we were disappointed that there was no cafe or bar in the hotel...
  • Vickie d
    Vickie d
    Feb 2023 2 contributions
    ...(haha)The hotel is only providing housekeeping every three days and still charging the 30 dollar resort fee. If I would have known that I would have provably not stayed here and chose a short term rental instead...
  • KCinLG
    KCinLG
    Jan 2023 840 contributions
    ...I had heard sooo many great things about this hotel (the hubby has stayed here for business purposes a few times), so when I had the opportunity to book a suite for just $275 out the door for two nights, I jumped on it... This girl packed some wine and mixers!... Side notes: resort fees (or whatever they call it) is $33 a night... Didn’t drive so I don’t know what overnight parking costs...
  • Linda O
    Linda O
    Dec 2022 1 contribution
    ...However, due to its bait and switch tactics, I cannot recommend it. I paid for two rooms through Hotel Tonight and Expedia while visiting my sister when our power and water went out due to an ice and wind storm and we needed... However, when we arrived at the hotel, we had to pay a "resort fee" of over $30 for each room... According to the website, these fees pay for: The resort fee includes: Fitness center access Bicycle storage Newspaper Phone calls Faxes In-room safe In-room coffee Housekeeping Additional inclusions We only stayed one night... Do I have to pay extra to clean the room for the next guest?... When I questioned the charges when we checked out, I was told that they have things like coffee in the morning and a wine reception in the afternoon... Charges like this are just to make the price look more competitive compared to other hotels online...
  • barbara c
    barbara c
    Dec 2022
    ...5 For very sure Y'all made Christmas magic for two little girls!...
  • Compass193161
    Compass193161
    Dec 2022 1 contribution
    My wife and I recently stayed at The Heathman Provenance in Portland...
  • Mark B
    Mark B
    Nov 2022 94 contributions
    ...That being said, the restaurant is closed and all I want is a continental breakfast or something……. For paying what it costs to stay here I expect a full service hotel which means some semblance of breakfast so I dont need to go to Starbucks down the street... OR, drop the rate since you are not giving us what a full service hotel gives us and then you get 5 stars... If this were my hotel I would not keep the status quo...
  • verge2014
    verge2014
    Sep 2022 199 contributions
    ...On arrival, we were offered an upgrade to a deluxe Queen for an extra sum. Neither of us was feeling particularly well, so we paid the extra and were so glad we did... Tip - if you are a senior and rock up a couple of hours before when the ticket box opens you can buy half price tickets...
  • mrschemdoc
    mrschemdoc
    Sep 2022 8 contributions
    ...We booked a Deluxe King and were assigned a "2"...
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Cleanliness
Spotless
Many travelers appreciated the clean and comfortable rooms, although some had issues with irregular housekeeping services. Cleanliness was particularly praised in the common areas and bathrooms.
  • johnandsallydunn
    johnandsallydunn
    Sep 2023 1 contribution
    ...Great location - clean room - helpful staff - felt very safe!...
  • spencseitz
    spencseitz
    Aug 2023 1 contribution
    Beautiful and charming with friendly staff and spacious clean rooms... Room rates were really reasonable considering what a lovely hotel this is...
  • Lynne Z
    Lynne Z
    Aug 2023 3 contributions
    ...Very clean and spacious double room...
  • Ellen B
    Ellen B
    Jul 2023 4 contributions
    ...We were in and out of the hotel constantly during the long weekend, and everyone from the young men who greeted us at the front door to the housekeepers who invisibly kept our room spotless, made us feel welcome and secure...
  • TrailBlazer052023
    TrailBlazer052023
    Jul 2023 1 contribution
    ...The room was beautiful, the bed was so comfortable, the towels were soft, and everything was so perfectly clean...
  • tlmackie2023
    tlmackie2023
    Jul 2023 1 contribution
    ...They went above and beyond, the room was always clean and this historic hotel is beautiful...
  • Amy H
    Amy H
    Jul 2023 6 contributions
    ...The room was sparkling clean, the bed very comfortable, shower was great, morning coffee in the library was lovely...
  • AshleyCrane
    AshleyCrane
    Jul 2023 1 contribution
    The Heathman Hotel is a beautiful property with clean and comfortable rooms...
  • Gerard
    Gerard
    Jul 2023 1 contribution
    ...My room was beautiful, clean, and comfortable...
  • annewalkerharrison
    annewalkerharrison
    May 2023 1 contribution
    This hotel is clean and reasonably priced... A beautiful old building with nicely renovated lobby and dinning areas...
  • George E
    George E
    May 2023 4 contributions
    ...The property is unique, the hotel is clean...
  • julidyane
    julidyane
    Apr 2023 2 contributions
    ...I believe there might be new ownership so housekeeping services during our stay have been discontinued. Cleaning the coffee machine in the bathroom sink and hunting down fresh towels is a bit of a bummer but the location and staff are terrific!!...
  • brooke4172023
    brooke4172023
    Apr 2023 1 contribution
    ...My room was clean, and the common areas are very comfortable and make for great workspaces...
  • Hart2Travel
    Hart2Travel
    Apr 2023 1 contribution
    ...The room was clean and well appointed...
  • mattmontgomery2023
    mattmontgomery2023
    Mar 2023 1 contribution
    ...Room and common areas were impeccable and service was outstanding...
  • Vickie d
    Vickie d
    Feb 2023 2 contributions
    ...The room is clean and attractive with a small bathroom.and sitting area with a pull out couch... (haha)The hotel is only providing housekeeping every three days and still charging the 30 dollar resort fee...
  • AnneD
    AnneD
    Feb 2023 9 contributions
    ...As a female business traveler I was welcomed, felt very safe, had a comfortable clean and well designed room...
  • KCinLG
    KCinLG
    Jan 2023 840 contributions
    ...The room was ready early so we were able to check-in and freshen up before brunch... The room was big, clean, and although no view of the city, it was quite alright bc we were next to another tall bldg... so there was no excess sun shining through in the early morning, and it was as quiet as can be... The property itself is super nice and clean... This was prob one of the cleanest hotels I’ve stayed at...
  • Joe H
    Joe H
    Oct 2022 1 contribution
    ...The room was very clean and valet was extremely helpful and nice to our dogs. The library was incredibly neat and my girlfriend read a signed Steven King novel...
  • Miz Blake
    Miz Blake
    Sep 2022 1 contribution
    ...The rooms are modern, comfortable, and very clean...
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Service
Attentive
Guests frequently commend the hotel's staff for their warm, attentive, and helpful service, but some have concerns about amenity fees and inconsistent housekeeping.
  • Freedom03494465662
    Freedom03494465662
    Aug 2023 1 contribution
    Stopped into The Tavern at Heathman, and was blown away by the transition from Headwaters and quality of service. Rhys, the bartender, was incredibly knowledgeable and was extremely helpful in pointing out local businesses and restaurants that I should check out in the area, as well as making some delightful cocktails for my friends and I... An excellent experience from start to finish!...
  • connordavis93
    connordavis93
    Aug 2023 1 contribution
    After a long trip and trying to navigate Portlands traffic systems being welcomed and having our car taken care of was an enormous relief. The staff was patient and helpful, no matter the hour or the request...
  • hkrablin
    hkrablin
    Jul 2023 1 contribution
    ...We booked this hotel last minute and the check in was extremely easy. Everyone that we came into contact with from the front desk to the valet employees and even the restaurant were extremely professional and helpful in terms of giving us suggestions of restaurants and directions...
  • Elana D
    Elana D
    Jul 2023 1 contribution
    The staff were all amazing and I wanted to be friends them... The AC was nice on such a hot day... The bed was comfortable and I slept better than at home (my cat wasn't there to wake me up though)... The Tavern has the best smothered hash browns and the attached coffee and chocolate shop has the loveliest owner you could meet... For my tea drinking friends, the room came with an electric kettle!...
  • Ellen B
    Ellen B
    Jul 2023 4 contributions
    The welcome we received started at the front desk... Our host offered to hold our bags, suggested breakfast options, and shared his own Portland story... We were in and out of the hotel constantly during the long weekend, and everyone from the young men who greeted us at the front door to the housekeepers who invisibly kept our room spotless, made us feel welcome and secure...
  • TrailBlazer052023
    TrailBlazer052023
    Jul 2023 1 contribution
    We stayed here for the last night of our honeymoon and it was the best hotel stay we’ve ever had. Everyone was so warm and welcoming and went above an beyond to make us feel special... The room was beautiful, the bed was so comfortable, the towels were soft, and everything was so perfectly clean...
  • junglechef51
    junglechef51
    Jul 2023 10 contributions
    The Heathman is the type of hotel I love to go to. Piled comfy beds with multiple pillows, a shower with good pressure and fluffy towels, and a great proximity to all the good things in town... Breakfast was excellent and both servers were on top of their games every day I ate there (five meals)... The concierge desk was extremely helpful and even the parking valets were polite and efficient...
  • V4850CPjeff
    V4850CPjeff
    Jul 2023 1 contribution
    ...The staff here is wonderful (shout out to Jade, you are awesome!). On arrival the valet greeted us and offered to park the car, checkin was fast and easy, and we were offered a complimentary beverage every afternoon...
  • jtz072023
    jtz072023
    Jul 2023 1 contribution
    I have been coming to The Heathman for 25 years and it has always exceeded my expectations for comfort and style. The location is great, the staff are friendly, and everything worked and went smoothly...
  • atomic_monkey_pirate
    atomic_monkey_pirate
    Jun 2023 1 contribution
    Where to start…the front desk staff is the most unwelcoming of all of our travels... Be prepared to pay a $29 amenity fee per night... When I asked if there would be more coming the front desk clerk acted as if I was putting him out...
  • Evan S
    Evan S
    Jun 2023 1 contribution
    ...Really enjoyed my stay at the Historic Heathman Hotel in downtown Portland! Every person I met on their staff was incredibly nice and extremely helpful...
  • Enotep
    Enotep
    May 2023 3 contributions
    ...Took over 2 hours to get extra towels sent to our room!... Keith the valet was the only person who was helpful and exceeded in customer service... Customer service is horrible and management is no help... Stay away!!!...
  • Cheryl L
    Cheryl L
    Mar 2023 68 contributions
    ...Now, their wonderful restaurant is closed, there is no room service, no breakfast offerings of any kind... There's a tiny fridge in the lobby for drink purchases and a shelf for snacks-even a Hampton Inn has more options... Brendan, at the front desk, was a real star and should be recognized by the hotel... He worked until he found us a heated room, dealt with angry customers with cool and aplomb, and did everything possible to make the stay the best it could be...
  • Vickie d
    Vickie d
    Feb 2023 2 contributions
    ...(haha)The hotel is only providing housekeeping every three days and still charging the 30 dollar resort fee... The reason I wanted a hotel is the service that it provides but there really isn’t a lot here except a gym a library to sit in... The morning g staff was friendly today...
  • Laurie A
    Laurie A
    Feb 2023 9 contributions
    ...I made reservations for Saturday and Sunday night (2/26-2/27). I called the hotel around 2:30pm to ask about a possible early check-in and was told they couldn't find my reservation... I gave them my confirmation number and was told that I had canceled my reservation due to the snow that seemed to overwhelm the city... I stated that I had not canceled my reservation and asked if they had another room available... I was told no but they said they would check with the manager and call me back... I verified my phone number and waited... Although I didn't hear back immediately, I was able to obtain help from Sanford Fibish, the Front Office Manager who was able to resolve this situation to my satisfaction... As a result of his great customer service, the rating for this hotel has improved significantly and I have hope that the Heathman Hotel is returning to its pre-pandemic greatness!...
  • Linda O
    Linda O
    Dec 2022 1 contribution
    ...I paid for two rooms through Hotel Tonight and Expedia while visiting my sister when our power and water went out due to an ice and wind storm and we needed... According to the website, these fees pay for: The resort fee includes: Fitness center access Bicycle storage Newspaper Phone calls Faxes In-room safe In-room coffee Housekeeping Additional inclusions We only stayed one night... Do I have to pay extra to clean the room for the next guest?... When I questioned the charges when we checked out, I was told that they have things like coffee in the morning and a wine reception in the afternoon... Well, no one told us about those things when we checked in, so we didn't use them...
  • DougN961
    DougN961
    Dec 2022 1 contribution
    ...They got us set up in new rooms, found good places to go (most of them were closed due to weather so it was quite the challenge!)... My wife described the bed as the most comfortable she’s been on, and everyone slept well the rooms are great, though the “standard” rooms are pretty tight... Recommend the corner king which is just about perfect...
  • Flyer50064800996
    Flyer50064800996
    Oct 2022
    ...The restaurant and bar in the hotel are not open, but the staff was very helpful and knowledgeable with local recommendations. They were also always cheerful and quick to assist with any questions we had... If we come back to Portland we will return... Every restaurant and store we went to seemed to have very friendly staff...
  • mrschemdoc
    mrschemdoc
    Sep 2022 8 contributions
    We recently stayed here for 3 nights and were blown away by our experience... One night we walked to dinner at Portland City Grill, one day we walked to Powell's... We booked a Deluxe King and were assigned a "2"... I saved the best for last: The staff... Desi and Kodi checked us in and helped us the first night and every night of our stay... They are both delightful young women, they helped us with printing a map for our trip to the Gorge waterfalls and very cheerfully helped us spend the daily allowance that came with our booking package... They are welcoming, friendly assets to the property... I especially appreciated being welcomed "back" in the afternoons and evenings after our excursions... Brandon and TJ were also very helpful - most notably they gave us the best lead on lunch... I often ask hotels for local recommendations and sometimes am disappointed when I feel I get canned responses... When we asked for a local sandwich shop, Brandon's face lit up and valet TJ confirmed his recommendation (Addy's around the corner... The staff at Addy's even knows them.)... Last but definitely not least, Steve the valet... He helped us to our room, he gave us local tips, confirmed the safe routes to walk to or find parking at our evening destinations, and, like all the others mentioned here, was very friendly... I cannot adequately express how much the staff enhanced our experience...
  • Miz Blake
    Miz Blake
    Sep 2022 1 contribution
    ...The rooms are modern, comfortable, and very clean. The staff are great and more than happy to help with directions, restaurant recommendations, and just about anything else you may need...
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Amenities
Satisfactory
Some guests expressed satisfaction with the hotel's amenities, noting the comfort of the rooms, the library, and the coffee service. However, others criticized the lack of certain amenities and the additional resort fee.
  • Molly H
    Molly H
    Sep 2023 1 contribution
    ...You are greeted with a complementary beer or cider, which you can drink in the library that is full of 1000’s of signed copies of books from all genres, or you can meander to the 2nd floor and walk through the art gallery. There was a guided walk to the farmer’s market, and crafts one night a week... The rooms are comfy and well appointed, and offer up quality toiletries and a French press coffee machine... You can see live shows across the street or next door... There are restaurants and shopping in walking distance...
  • Freedom03494465662
    Freedom03494465662
    Aug 2023 1 contribution
    Stopped into The Tavern at Heathman, and was blown away by the transition from Headwaters and quality of service. Rhys, the bartender, was incredibly knowledgeable and was extremely helpful in pointing out local businesses and restaurants that I should check out in the area, as well as making some delightful cocktails for my friends and I... An excellent experience from start to finish!...
  • marsh2023283
    marsh2023283
    Aug 2023 1 contribution
    ...If no water bottles are accessible for even purchase, it would be great to have a decent vessel for the water fountain. I'm used to having water at night and left my hydro in my valet parked car... Also, first motel I've stayed at where extra pillows and blankets were not in the closet...
  • Jeremy P
    Jeremy P
    Jul 2023 6 contributions
    ...This hotel is in a great location and it's very nice. But for the price, it's a bit high for the quality of room, the shower pressure, the sheets/thread count, the restaurant menu/quality, etc........ When we asked for our room to be made up, they just made the bed and gave us new towels... The ice bucket had the water from melted ice from the previous night, etc...Just missing the details for a room that costs hundreds of dollars a night...
  • hkrablin
    hkrablin
    Jul 2023 1 contribution
    ...We booked this hotel last minute and the check in was extremely easy. Everyone that we came into contact with from the front desk to the valet employees and even the restaurant were extremely professional and helpful in terms of giving us suggestions of restaurants and directions...
  • Elana D
    Elana D
    Jul 2023 1 contribution
    ...The architecture and art in every corner are sights for sore eyes... The AC was nice on such a hot day... The bed was comfortable and I slept better than at home (my cat wasn't there to wake me up though)... The Tavern has the best smothered hash browns and the attached coffee and chocolate shop has the loveliest owner you could meet... If you're going to a show at the beautiful Arlene Schnitzer Concert Hall, you could NOT pick a more convenient hotel to stay in... For my tea drinking friends, the room came with an electric kettle!...
  • Phyllis N
    Phyllis N
    Jul 2023 2 contributions
    The Heathman hotel is located within a block or two of so many of the thing we enjoy about visiting Portland; the Art Museum and historical society Museum is a block away, lots of dining options, a multip-screen theatre is also a block away as well as Portland's living room-Pioneer Courthouse Square, as well as the many shopping options from luxury to outdoorsy to local vendors...
  • Ellen B
    Ellen B
    Jul 2023 4 contributions
    The welcome we received started at the front desk... Our host offered to hold our bags, suggested breakfast options, and shared his own Portland story... We were in and out of the hotel constantly during the long weekend, and everyone from the young men who greeted us at the front door to the housekeepers who invisibly kept our room spotless, made us feel welcome and secure... So glad I could come back and find out that it was as inviting and friendly as I dreamed!...
  • Stephanie N
    Stephanie N
    Jul 2023 5 contributions
    ...When we arrived, there was a bottle of prosecco and a variety of desserts waiting on us along with a handwritten note... Overall, our trip was perfect - comfy beds, nice styling, and great amenities... Having drinks and dessert in the library is a must, too!... We'll definitely be staying here again when we visit Portland...
  • atomic_monkey_pirate
    atomic_monkey_pirate
    Jun 2023 1 contribution
    ...Be prepared to pay a $29 amenity fee per night... When I asked if there would be more coming the front desk clerk acted as if I was putting him out... The suite looked nice if you didn’t look too closely...
  • seattletraveler1357
    seattletraveler1357
    Apr 2023 1 contribution
    Very nice for a weekend trip from Seattle... Good valet parking service... Currently breakfast is not avaiable in the hotel; would have liked more information about what is available in the neighborhood—there's a lot to explore...
  • Teacher_Gonzalo
    Teacher_Gonzalo
    Mar 2023 54 contributions
    ...The particular thing about this hotel is that being so beautiful it is not that comfortable as it could be with some.minor amenities for guests. For.instance the bed is wonderful, the bathroom is ok... They online offer coffee or tea in the morning or you can prepare some in the room... But there.is no cluttery in the room nor microwave...
  • Cheryl L
    Cheryl L
    Mar 2023 68 contributions
    ...The decor was lovely and the service and amenities were great. Now, their wonderful restaurant is closed, there is no room service, no breakfast offerings of any kind... The closest breakfast is across the street at the Hilton... There's a tiny fridge in the lobby for drink purchases and a shelf for snacks-even a Hampton Inn has more options... New York hotels, which are famous for being small, have larger and better appointed bathrooms... He worked until he found us a heated room, dealt with angry customers with cool and aplomb, and did everything possible to make the stay the best it could be...
  • AnneD
    AnneD
    Feb 2023 9 contributions
    This hotel is in the best location adjacent to the theater within walking distance from all restaurants, but away from the homeless encampments. As a female business traveler I was welcomed, felt very safe, had a comfortable clean and well designed room... Morning coffee was a welcomed treat and the lobby library space is the perfect setting to catch up on emails and relax...
  • Vickie d
    Vickie d
    Feb 2023 2 contributions
    ...I’My daughter and I are staying in a one bedroom suite. The room is clean and attractive with a small bathroom.and sitting area with a pull out couch... (haha)The hotel is only providing housekeeping every three days and still charging the 30 dollar resort fee... The reason I wanted a hotel is the service that it provides but there really isn’t a lot here except a gym a library to sit in...
  • KCinLG
    KCinLG
    Jan 2023 840 contributions
    Another wonderful stay in Portland, but this time at a fancy boutique hotel... Upon arrival we were greeted by Brenden who was super nice and friendly... The room was ready early so we were able to check-in and freshen up before brunch... Brenden was also there when we checked out (12pm checkout time) and helped us with our luggage for storage... The room was big, clean, and although no view of the city, it was quite alright bc we were next to another tall bldg... If I remember correctly there were two pelotons, three treadmills, two ellipticals, a rack of free weights and also space to do abs and other misc... The property itself is super nice and clean... This was prob one of the cleanest hotels I’ve stayed at... This girl packed some wine and mixers!... Bonus – if you forget your umbrella (bc it never rains in Portland), they have some in the room and at the front desk...
  • Linda O
    Linda O
    Dec 2022 1 contribution
    ...The Heathman is a fantastic hotel in a wonderful location... I paid for two rooms through Hotel Tonight and Expedia while visiting my sister when our power and water went out due to an ice and wind storm and we needed... However, when we arrived at the hotel, we had to pay a "resort fee" of over $30 for each room... According to the website, these fees pay for: The resort fee includes: Fitness center access Bicycle storage Newspaper Phone calls Faxes In-room safe In-room coffee Housekeeping Additional inclusions We only stayed one night... Do I have to pay extra to clean the room for the next guest?... When I questioned the charges when we checked out, I was told that they have things like coffee in the morning and a wine reception in the afternoon... Well, no one told us about those things when we checked in, so we didn't use them...
  • Flyer50064800996
    Flyer50064800996
    Oct 2022
    ...The restaurant and bar in the hotel are not open, but the staff was very helpful and knowledgeable with local recommendations. They were also always cheerful and quick to assist with any questions we had... Every restaurant and store we went to seemed to have very friendly staff...
  • mrschemdoc
    mrschemdoc
    Sep 2022 8 contributions
    We recently stayed here for 3 nights and were blown away by our experience... One night we walked to dinner at Portland City Grill, one day we walked to Powell's... We took several opportunities to drive around Portland, visited the Experimental Rose Garden and the Columbia River Gorge... The library was very very lovely and my only regret is that we did not spend more time relaxing there... We booked a Deluxe King and were assigned a "2"... The "Two" rooms on each floor are exceptionally roomy and we definitely enjoyed the amenities and the views very much... Best of all, it was a pretty quiet room, which is highly prized in a downtown area... Desi and Kodi checked us in and helped us the first night and every night of our stay... They are both delightful young women, they helped us with printing a map for our trip to the Gorge waterfalls and very cheerfully helped us spend the daily allowance that came with our booking package... They are welcoming, friendly assets to the property... I especially appreciated being welcomed "back" in the afternoons and evenings after our excursions... Brandon and TJ were also very helpful - most notably they gave us the best lead on lunch... He helped us to our room, he gave us local tips, confirmed the safe routes to walk to or find parking at our evening destinations, and, like all the others mentioned here, was very friendly...
  • verge2014
    verge2014
    Sep 2022 199 contributions
    ...On arrival, we were offered an upgrade to a deluxe Queen for an extra sum... The room was extremely spacious and had both a couch (very comfortable to recline on with a book) and a chair... And we spent a fair bit of time in the room and really appreciated the extra space... We took in a concert at the theatre next door... Tip - if you are a senior and rock up a couple of hours before when the ticket box opens you can buy half price tickets...
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afwxgirl wrote a review Today
Silverton, Oregon1 contribution
This was my 2nd stay at the historic Heathman Hotel. I love the ambience and the service is wonderful. I have already recommended it to friends. It’s perfectly placed close to Moda Center for a quick ride to events!
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Date of stay: November 2023
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t67222 wrote a review Feb 2023
Spokane, Washington2 contributions
Hotel's Favorite
Beautiful historical hotel in Portland. Wonderful and kind staff. They made our stay great. Hot tea and coffee. Books signed by famous authors. Anthony Bordain!! Loved our stay and the staff is amazing. Thank you Heathman hotel. In Portland Oregon
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Date of stay: February 2023Trip type: Traveled as a couple
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Response from Sanford Fibish, Guest Services / Front Office at Heathman Hotel
Responded Mar 13, 2023
We are humbled by your review. Our staff prides itself in offering world class service. Thanks so much and we look forward to serving you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aimee P wrote a review Nov 2023
4 contributions
We stayed at the Heathman over the Holiday. The hotel is fantastic…especially given how inexpensive the rooms are. The fitness center is amazing and spacious with a perfect variety of equipment. The Tavern is an incredible option for dining. The food was some of the best we had in Portland (both breakfast and dinner). We will definitely stay here again!
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E4242KSchris wrote a review Nov 2023
Newbury Park, California2 contributions
I don't think I could have picked a better hotel for us in Portland (and there look to be many great offerings)! This hotel has character in spades and it's location is perfect. The staff was as helpful to and appreciative of us as can be. The room was a little small but charming, very quiet and very clean. The library is a stunning warm place to just sit, relax and/or enjoy eating a little something. I enjoyed everything I ate there. We loved the art throughout the hotel and again, everyone that worked there was just delightful and really seemed to value us. Also, don't miss the sweet (pun intended) little chocolate shop with an entrance right off the lobby!
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Date of stay: November 2023
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kierston2023 wrote a review Nov 2023
1 contribution
We had such a wonderful 2 night stay at the Heathman Hotel! We particularly loved the library, where we would sit by the fire, read, and sip on the delicious cocktails made by the restaurant attached.
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Date of stay: November 2023
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Stacey Smith wrote a review Nov 2023
4 contributions
+1
The Heathman is a delightful haven in Portland! Luxe vibes, cozy library, aesthetic rooms, and a delicious restaurant downstairs (The Tavern). The valet team is incredibly kind and helpful, and the valet parking amenity is a huge bonus in downtown Portland! Located in close proximity to Powell’s Bookstore, Stumptown Coffee, Voodoo Donuts and tons of great shopping.
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Date of stay: November 2023
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Trip type: Traveled with family
Room Tip: The valet parking lane is on the right side of the street near the bike lane. Make sure you’re on...
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Navigate61308484199 wrote a review Nov 2023
Port Richey, Florida1 contribution
Stayed at the Heathman Hotel for the weekend. Everyone at the hotel went beyond our expectations to make sure everything was fantastic for our stay. We have always wanted to stay in downtown Portland, and staying at the Heathman was an awesome experience. We will defintely return for another stay.
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camikrab2023 wrote a review Nov 2023
1 contribution
We loved our stay. Location was perfect and the hotel was so cozy! We especially enjoyed the view from our room and the library. Loved the walkability of the neighborhood and the great food and coffee options nearby.
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Date of stay: November 2023
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Trip type: Traveled on business
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Trail65950335244 wrote a review Nov 2023
2 contributions
Hotel was just exceptional in every way! SO attentive, and clean. Truly lovely! However, I would look elsewhere than the attached restaurant the Tavern. While delicious, slow service and well drinks exorbitantly expensive.
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Jessica K wrote a review Nov 2023
1 contribution
Beyond friendly and accommodating staff! The mattress was the perfect combination of fluffy and firm! The room was delightfully warm! The pebble design in the shower floor created a massage with every step.
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Date of stay: November 2023
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Trip type: Traveled with friends
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PRICE RANGE
$162 - $191 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
151
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HEATHMAN HOTEL $146 ($̶2̶3̶8̶) - Updated 2023 Prices & Reviews - Portland, OR

Frequently Asked Questions about Heathman Hotel
Which popular attractions are close to Heathman Hotel?
Nearby attractions include Arlene Schnitzer Concert Hall (0.02 miles), Oregon Historical Society (0.1 miles), and Portland Art Museum (0.2 miles).
What are some of the property amenities at Heathman Hotel?
Some of the more popular amenities offered include free wifi, a fitness center, and room service.
Which room amenities are available at Heathman Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Heathman Hotel?
Guests can enjoy complimentary tea, free instant coffee, and a free welcome drink during their stay.
Is parking available at Heathman Hotel?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Heathman Hotel?
Conveniently located restaurants include Q Restaurant & Bar, Mucca Osteria, and Southpark Seafood.
Are there opportunities to exercise at Heathman Hotel?
Yes, guests have access to a fitness center during their stay.
Is Heathman Hotel located near the city center?
Yes, it is 0.06 miles away from the center of Portland.
Are any cleaning services offered at Heathman Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Heathman Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Heathman Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.