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I stayed at this hotel for 3 nights (still have one more night in this hotel) and it is by far one of the worst hotels I’ve stayed at. The room condition in room 107 was extremely poor. First the pillows in the room had...More
Response from Shellie E, Director of Food & Beverage at Sheraton Portland Airport HotelResponded 3 days ago
We are so sorry to hear about the issues you encountered during your stay. We have shared all your feedback with our staff. We hope you will give us another chance in the future, and thank you again for your comments.
I travel a lot. And I look for several things in a good hotel. The bed must be ultra-comfortable. There must be a real restaurant. It must be close to where I’m primarily visiting or doing business. The staff must be excellent. Oh, and the...More
Thank Maura C
Response from Shellie E, Director of Food & Beverage at Sheraton Portland Airport HotelResponded December 5, 2017
Thank you Maura C for your kind words! Our staff is our most valuable asset and we are thrilled to hear that they have taken good care of you during your stays at the Sheraton Portland. We look forward to seeing you again soon!
Great location, reasonable rate. Checkin was quick and efficient. A little too quick, being my first time to this property - I bypassed an opportunity to ask - where is the restaurant, how does the shuttle work (Times etc), and overnight parking etc. After getting...More
They did an excellent job in terms of the remodel (except, oddly, there is no desk in the room). Most notably the Club Lounge is amazing - far better than many others I have visited recently. The Club Lounge is in a beautiful space, has...More
We have stayed at this Sheraton a few times, this was the first since the remodel. Great job! Rooms are nice and bright and have a modern feel. The staff is why we love this hotel. We had a old large dog with us this...More
Response from Cougshela | Reviewed this property |
Haven't stayed there since our visit in the fall last year and the suites were old and ugly!! They told us they were going to renovate the club floor and suites, but we have no idea whether this has happened. After our... More
Haven't stayed there since our visit in the fall last year and the suites were old and ugly!! They told us they were going to renovate the club floor and suites, but we have no idea whether this has happened. After our ecperience there, we doubt we will stay there again!!!
Response from Shauna H | Property representative |
Hi, everyone! My name is Trey and I am the onsite Guest Relations Manager here. To answer your questions, we are having a hotel wide renovation that is currently in the process of being worked on. At the moment, our 4th... More
Hi, everyone! My name is Trey and I am the onsite Guest Relations Manager here. To answer your questions, we are having a hotel wide renovation that is currently in the process of being worked on. At the moment, our 4th floor (club floor) is being remodeled first. We started about 2 weeks ago, and are estimating that it will be completed here in the next month or so as we are half way done! After that is completed, we will move on to another floor and try to complete it as quickly and seamlessly as possible. If there are any other questions, please don't hesitate to ask!
Guest Relations Manager