Kimpton RiverPlace Hotel

1,937 reviews

#12 of 162 Hotels in Portland

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1510 S Harbor Way, Portland, OR 97201-5105

COVID-19 update: See the added health and safety measures this property is taking.Read more

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Guests1 room, 2 adults, 0 children

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Traveler (462)

Room & Suite (266)

Dining (42)

Travel safe during COVID-19

What you can expect during your stay

Face masks required for guests in public areas
Face masks required for staff in public areas
Hand sanitizer available to guests & staff
Regularly sanitized high-traffic areas
Staff required to regularly wash hands

Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

A note from Kimpton RiverPlace Hotel

About

4.5

Excellent

1,937 reviews

#12 of 162 hotels in Portland

Location

Cleanliness

Service

Value

Travelers' Choice

GreenLeaders Silver level

Stay Tranquil. A landmark presence on the riverfront, Kimpton RiverPlace Hotel captures the innovative essence and intimate hospitality of the Pacific Northwest. A haven of warmth and tranquility, RiverPlace is a charming refuge located at the base of Portland's city center. Stay closely connected or blissfully removed - RiverPlace is an immersion in care, comfort and quality. The hotel offers personalized experiences tailored to guest's individual needs and interests, with complimentary wireless high speed Internet and DVD players. Guests also enjoy King Tide Fish & Shell, one of Portland's choice for American seafood classics. Everything about this restaurant feels welcoming and comfortable - including our guests.

Full view

Property amenities

Paid private parking nearby

Free High Speed Internet (WiFi)

Bar / lounge

Bicycle rental

Bicycles available

Pets Allowed ( Dog / Pet Friendly )

Conference facilities

Banquet room

Parking

Wifi

Paid wifi

Restaurant

Breakfast in the room

Meeting rooms

Baggage storage

Concierge

Gift shop

Newspaper

Non-smoking hotel

Sun terrace

ATM on site

24-hour front desk

Express check-in / check-out

Dry cleaning

Laundry service

Shoeshine

Room features

Allergy-free room

Air conditioning

Fireplace

Room service

Safe

Minibar

Refrigerator

Flatscreen TV

Iron

On-demand movies

Room types

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Great View

Marina View

Languages Spoken

English, Spanish

1937Reviews28Q+A100Room tips

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Popular mentions

Samantha E wrote a review May 2021

1 contribution

The most amazing staff!

Came here for a little getaway and it was incredible! Beautiful views of downtown Portland and right on the water. Daniel at the front desk and Anthony at the valet were both so welcoming and sweet. Made us feel comfortable as soon as we walked in. Couldn't have asked for a better start to our trip.

Date of stay: May 2021Trip type: Traveled as a couple

Helpful

Ken wrote a review Mar 2021

Beaverton, Oregon3 contributions

River View Suite staycation

My first hotel stay during COVID times and I felt good about it. The room is called Columbia River Suite (which doesn't make sense to me because it's on the Willamette River - besides that, it lives up to the name), with an over-180-degree view of the park, the east side, the trail, many bridges, and the marina. There is also a soaking tub in which I relaxed, looking out the window at the rising moon, indulging in KitKat, Reese's, and red wine I picked up for free in the lobby. This being COVID time, the restaurant was open for Room Service only, but with out awesome room it was a special experience for us, and maybe the best Clam Chowder I've ever had. Also got a free deviled eggs appetizer. To be honest the stay was not without slight service and maintenance issues, but recent experiences have lowered my standards somewhat, so I feel what I got is as good as could be expected.…

Date of stay: February 2021

Value

Location

Service

Helpful

Response from Parker Hess, General Manager at Kimpton RiverPlace Hotel

Responded Mar 9, 2021

I am so glad that you enjoyed the Columbia River Suite, it is definitely a favorite for many. If you would like some more of our great Clam Chowder our dining room is now open for dine in and it would be amazing to give you the full King Tide experience. Please come see us again soon so that we can make up for any lapses in service that you may have experienced previously.

t3media wrote a review Jan 2021

Seattle, Washington40 contributions32 helpful votes

Excellent, attentive and professional service under very difficult circumstances.

I reserved a suite with a fireplace. John, Parker and Cody at the front desk were exceptional. The entire bell staff were great and handled my car, getting an apple charger, wood and other things in a timely and professional manner with a great attitude. I had room service frequently for dinner and breakfast. I believe one of their names was Nicole who, along with the other dining staff (due to Covid-19 they only served room service as King Tide is temporarily closed), were fantastic and every order was well prepared, accurate and efficiently delivered. I couldn't have been happier with the overall service, value, attitude and professionalism of all the staff. I've been staying there for more than 20 years and typically get a suite when in town and have never been disappointed. They recommended a lovely Italian restaurant for take out and to enjoy wine on the walk. I will be back frequently. Luxury service and accommodations. I feel it's the best hotel in Portland, considering all it has to offer and the safety.…

Date of stay: January 2021

Value

Rooms

Service

Trip type: Traveled on business

Room Tip: Willamette River view recommended.

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Helpful

Hellman1996 wrote a review Jan 2021

12 contributions

Little Getaway

The hotel was beautiful right along the River. It was a beautiful walk to take at night near the docks. The room was very clean and spacious. Parker at the front desk was super amazing and friendly! The guys who did valet were super fun to chat with as well. Great stay for 2.

Date of stay: December 2020Trip type: Traveled as a couple

Helpful

ROH HWE P wrote a review Oct 2020

2 contributions2 helpful votes

Strongly Not Recommended for Family Trips with Kids - Strong Odormmended for Family Trips with Kids - Strong Odor

I am really disappointed in the front desk staff. This person does not have any knowledge how to handle issues related to customer service. There was a extremely strong odor in the bathroom and we knew it was not a tobacco, but marijuana. We called the font desk to take a look and got answered they will check in. But, the oder was getting more serious and we called again to check in our room, but no one appeared. We felt really bad about how he responded our inquiry and had to make a third call to ensure he send someone to check our room. In the meanwhile, we had to open all the windows and put my kid in the room and closed the door due to strong odor. Finally gentleman came and checked our room and he totally agreed this is very bad odor and it is marijuana. After that, I came down to front desk and explained that what is going on and asked him bring up any air purifier to my room, but it has not happened until now. He did not even say I'm sorry, but saying they are checking right the hotel to figure out where it comes from and it is really difficult to solve this issue. My expectation was he should be more proactive than what he did. He had to come and check when you raised concern at the first call, not the third. Additionally, he had to manage this issue when he knew it is true. I am still in the room that had a strong smell with opening all windows and put my kid in a room. We are checking mid day, so did not want to pack all our stuff and move to another room. Instead, we asked to bring a "air purifier" to my room, but still not received. Specifically, I strongly not recommend this hotel for any family traveling with KIDS.…

Date of stay: October 2020

1 Helpful vote

Helpful

Response from Whitney Brown, General Manager at Kimpton RiverPlace Hotel

Responded Oct 26, 2020

Mr. Park - message received. I am terribly sorry the situation you experienced was not handled to your satisfaction. Please know, the direct communication you shared with our property team, the phone message you left, and the multiple review sites you provided feedback all come directly to me, and I take every guest complaint very seriously. Thank you for providing such a detailed account. We will adjust our policies in regards to this subject as is necessary to ensure you and other guests do not experience a similar incident in the future. Thanks for your patience as we attempted to work through the issue and again, I am very sorry we were not able to adequately resolve the incident prior to your departure. I do hope you'll give us another chance the next time you are traveling to Portland!

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