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DoubleTree by Hilton Hotel Portland

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#35 of 138 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
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DoubleTree by Hilton Hotel Portland
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1,892 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Portland
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Showing 1,866: English reviews
Scottsdale, United States
Reviewed January 25, 2016

The hotel and staff were all top notch. Everyone was so very pleasant and eager to help. My hotel room was very nice and clean. It was just the right size for my needs. I loved that I could select exactly which room I would stay in using the digital check in. The lobby and the meeting areas were equally...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Christina D
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Christina D: Thank you very much for staying with us and thank you for the great review. I noticed you had the chance to participate in our digital check in experience and I'm so glad to hear it was a highlight of your stay. I'm also glad to read you had such great things to say about our property and...

San Francisco, United States
Reviewed January 20, 2016

The room are clean and safe location. Onsite restaurant was decent. A separate bar lounge of good size. Several bus and rail lines close by. MAX Line from airport is across the street as well as Lloyd Mall. 12 minute ride to downtown portland.

Review collected in partnership with DoubleTree by Hilton
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Thank Annie P
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Annie P: Thank you so much for staying with us and thank you for the great review. I'm so glad you were comfortable and well situated during your stay here with us. We look forward to welcoming you back again the next time you find yourself in Portland. Many thanks, Terry Goldman, General Manager tgoldman@portlanddoubletree.com

Wilsonville, Oregon
Reviewed January 19, 2016

I had the pleasure of staying at this hotel for a convention earlier this month. I couldn't be happier with the service I received. When I arrived the front desk was slammed with others wanting to check in, just like I did. The staff was cheerful and very helpful. The warm cookies I received didn't hurt, but it was truly...

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Helpful?
Thank antirlass
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

antirlass: Thank you for staying with us during your convention and thank you for the wonderful review. We love when the hotel is full of guests excited for their day and I'm convinced the positive energy from all those people is a motivation for our team. We are so happy to know you were comfortable and well looked after during...

Fullerton, California
Reviewed January 18, 2016 via mobile

This hotel is what I would term "fine" clean and comfortable enough but not a first or second choice if you are particular about noise as I am... So for noise haters, do not allow yourself to be in the South Tower as it overlooks the train tracks and there are trains running every 20 minutes all night. You can...

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Thank CelineSoCA
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

CelineSoCA: Thank you so much for staying with us and thank you for taking the time to write a review here on TripAdvisor. I am glad to know your stay was generally comfortable and that you were well situated for your needs while you were here. I do apologize for the street noise - I know for light sleepers the...

Hillsboro, Oregon
Reviewed January 16, 2016

Horrible cleaning, no fridges or microwave, difficult wifi, over-priced bad food. Way under Hilton's usual standards, and it didn't help that there was construction going on. When the only bright light in your stay is the parking garage, you know there is a problem.

Review collected in partnership with DoubleTree by Hilton
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1Thank ladyemma43
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Shoshana E, Thank you for your recent stay and for taking the time to respond to our guest comment card and fill out a review on TripAdvisor. I am so sorry you did not enjoy your experience with us. I will be sharing your comments with the team so we can learn from the mistakes in service we made with...

Napa, California
Reviewed January 15, 2016

My boyfriend and I visited Portland last Thursday-Saturday for the first time. When we arrived to the hotel we were happily greeted by Grace at the front desk. She was fantastic! We took the first flight out of SFO so we had planned on leaving our bags with the bellman and waiting for check-in time to begin later that day....

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Helpful?
Thank Michele Q
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Michele Q, Thank you so much for your recent stay and for your wonderful review here on TripAdvisor. Grace is one of our stars and it is no surprise to read she took such great care of you. It will be my honor to share your terrific feedback with her. On behalf of Grace and our entire team, thank you...

Radford, VA, United States
Reviewed January 14, 2016

I stayed here for a conference. The rooms have plenty of space and are comfortable. All of the staff (including the cleaning staff) are extremely friendly. I used the gym every morning and it was a bit crowded at peek hours, but there was enough variety that I always found something to do. Would happily stay here again.

Review collected in partnership with DoubleTree by Hilton
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Thank Sarah R
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Sarah R: Thank you so much for staying with us during your conference and thank you for writing a review. I'm so glad to know you were comfortable and well cared for during your stay with us. We very much look forward to having you visit us again some time soon. Many thanks, Terry Goldman, General Manager tgoldman@portlanddoubletree.com

Los Angeles, United States
Reviewed January 14, 2016

Overall hotel, facilities, rooms, restaurants, location are all excellent. Reception staff was polite but acted disinterested and could not manage to correctly send my receipt by e-mail despite my reviewing with them twice when I checked out.

Review collected in partnership with DoubleTree by Hilton
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Thank Gary K
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Gary K: Thank you very much for staying with us and for writing a review here on TripAdvisor. I'm sorry to hear about the problems upon checkout and I have sent your comments to our front office supervisor so she can make sure everyone is clear on how to perform these operations. I am glad to know the rest of...

Shoreline, Washington
Reviewed January 13, 2016

Tried even splitting the cost of the room, and this seemed to puzzle the front staff, who ended up not splitting it well. Requested microwave and towels, which never arrived. But the bed was exceedingly comfortable. The water pressure in the shower was ridiculously bad.

Review collected in partnership with DoubleTree by Hilton
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Thank Bekah R
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Bekah R, Thank you for your stay and for taking the time to share your experience here on TripAdvisor. I am so sorry your experience with us was not positive and that we were not able to address your concerns while here at the hotel. If there is anything I can do to make it right, please let me know....

Reviewed January 13, 2016

Doubletree is one of the nicer hotels we stay at for our hobbie's events. The beds are super comfortable and the staff charming and accommodating despite being "invaded" by a large convention of people who will not leave the hotel for the duration of the weekend. We're busy with convention activities the whole time and in costume so not many...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Barbara M
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Barbara M: Thank you very much for staying with us during your event and thank you for taking the time to review us here on TripAdvisor. We love knowing that you and your fellow attendees enjoy your time here with us and we like seeing all the great costumes everyone wears. We look forward to welcoming you back again some...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree by Hilton Portland is a full service hotel with two restaurants, a seasonal outdoor pool, executive meeting center, four spacious ballrooms, complimentary fitness room and business center. The hotel is across the street from the one of Oregon's largest indoor malls where you can take advantage of the state's tax free shopping on retail items. The MAX Light Rail runs directly from the airport to our hotel for $2.50. We are Oregon's leading sustainable hotel and just four blocks or two MAX stops for the Oregon Convention Center. It is easy to connect to all of Portland's attractions via the light rail or streetcar systems and stops are across the street or two blocks from the hotel respectively. As with any DoubleTree, we greet all our arriving guests with our world famous DoubleTree Chocolate Chip Cookie with Walnuts, a delightful way to start any stay. Our team looks forward to Passionately Serving you with Excellence soon. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 1000 NE Multnomah St, Portland, OR 97232-2111
Location: United States > Oregon > Portland
Price Range: $159 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 477
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Travelocity, Hotwire, Hotels.com, Priceline, getaroom.com, HotelQuickly and TripOnline SA so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Portland Hotel Portland
Doubletree Portland
Portland Doubletree
Hotel Style:
#14 Green Hotel in Portland
#27 Family Hotel in Portland
#29 Business Hotel in Portland
#31 Romantic Hotel in Portland
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Portland staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just ask - they have everything”
 of 5 bubbles michaelsN9873OM, 1 week ago | Read review
“I did not have a bad room so not sure if there is one!!”
 of 5 bubbles 69cynthiag, 2 weeks ago | Read review
“Get far away from the elevator”
 of 5 bubbles heatherg652, 3 weeks ago | Read review
“Away from the train”
 of 5 bubbles RedHeadGo, Feb 1, 2017 | Read review
“I like the city views, but you will have choices”
 of 5 bubbles dgsg, Dec 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question