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Hi-Lo Hotel, Autograph Collection

320 SW Harvey Milk St, Portland, OR 97204
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (184)
Room & Suite (109)
Dining (17)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hi-Lo Hotel, Autograph Collection
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#57 of 164 hotels in Portland
Find the perfect balance between modern luxury and a true Portland experience at Hi-Lo Hotel, Autograph Collection. Our hotel in Portland, Oregon is designed for the savvy traveler staying in the city for work or pleasure. We offer upscale boutique accommodations catering to artists, foodies and professionals looking for a terrific room in Downtown Portland, within a few blocks of Pine Street Market and the Waterfront.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Secured parking
Breakfast available
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish
Hotel links
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194Reviews2Q+A39Room tips
Traveler rating
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Popular mentions
Cline55 wrote a review Nov 2021
Sebastopol, California4 contributions1 helpful vote
This hotel is LEGIT! It has a chill modern vibe and a great location. The CRAFTpdx (bar in their lobby) cocktails are next level and so is the food. The staff is amazing (thank you ALL!). I'll be back.
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Date of stay: November 2021
Response from Peter DiOrio, General Manager at Hi-Lo Hotel, Autograph Collection
Responded Nov 23, 2021
Cline55 - Thanks for the great review! Sounds like you spent some time with one of our amazing bartenders. I agree our cocktails are extremely well done and believe we have one of the best cocktail programs in the city. I will share your comments with our entire staff immediately and look forward to welcoming you back soon. Thanks, Pete
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A Oceana wrote a review Jul 2020
Boston, Massachusetts5 contributions
Hotel's Favorite
This was a very quick trip as I found myself in Portland later than expected and decided to stick around instead of driving back to Seattle. I checked in late and Rachel was very nice during the check in process. In the morning upon check out, Preston was very helpful in storing my bags and letting me know where things were.
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Date of stay: July 2020Trip type: Traveled solo
Response from Jean Michel Desquiron, General Manager at Hi-Lo Hotel, Autograph Collection
Responded Mar 29, 2021
Dear antaresoceana, Thank you for your kind words. We're happy you enjoyed your stay and we agree that Rachel and Preston are terrific!
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Whitney K wrote a review Oct 2021
1 contribution3 helpful votes
The hallways were silent. The rooms were expertly designed to be soothing yet modern. The mattress was the best we’ve experienced in our road trip up the west coast. The shower is enormous and luxurious, and the toiletries moisturizing while also being eco-friendly with their dispenser style. This will be our go-to in Portland from now on! Those complaining about the homeless perhaps are visiting from suburbs that are too far out of a city center to experience the housing crisis happening in essentially every temperate-climate city in the US. You’ll be hard pressed to visit any major city in CA, OR, or WA without the same issue. Homeless aren’t there to be despised and blamed. They mean you no harm. Also, Portland is literally known for its strip clubs. One being nearby doesn’t mean it is a bad neighborhood. Research the city you are visiting, have compassion for those that are homeless in one of the few climates where that is possible, and definitely eat as many cuisines as possible, because this city is amazing!!!
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Date of stay: October 2021Trip type: Traveled as a couple
2 Helpful votes
Response from Peter DiOrio, General Manager at Hi-Lo Hotel, Autograph Collection
Responded Nov 23, 2021
Whitney K - Thank you for leaving such a detailed review. I appreciate your approach on what the reality for most major cities on the West Coast are like at the moment. I can say with confidence that Portland is spending millions of dollars to address the homeless population with many of the initiatives official as of the last couple months. Our hope is that those in need of assistance have ample opportunity to take advantage and tourists see a noticeable difference in where they are located. Until then, we will continue to demonstrate the heartfelt care to anyone we encounter. Thanks, Pete
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Kandi wrote a review Oct 2021
Tampa, Florida49 contributions4 helpful votes
Wonderful hotel! Best hotel I’ve stayed at in a while! This is a boutique hotel that’s paired with Marriott and which you find on the Marriott app for booking as well. They do give veterans/military/government employee discount!!! Management and staff were all friendly. The hotel was super clean! The toiletry products were good quality and smelled refreshing! I didn’t see a fridge and I don’t think I saw a microwave either. However…. I slept so well that I was told that I snored heavily… that’s some good sleep! My room was 318. You overlook the food trucks and parking lot from this side. The hotel has a restaurant and a swing bench in the lobby! Location is close to voodoo donuts and several restaurants. The crowd on the streets nearby, however, at times can be unsavory.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Parking is across the street at a charge or you can use nearby garages
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Response from Peter DiOrio, General Manager at Hi-Lo Hotel, Autograph Collection
Responded Nov 23, 2021
823kandig - Thank you for the wonderful review! The staff is always thrilled to hear when their efforts are noticed and greatly enjoyed learning of your comments. We do have fridges and microwaves available on request so let us know what you need next time you are in town. We would be happy to assist recommending some of the Voodoo donut options you may not have tried yet as well. Thanks, Pete
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lizlubee wrote a review Sep 2021
Newburyport, Massachusetts427 contributions240 helpful votes
Like another reviewer has written, we arrived to find a locked door and no one to assist with luggage. After being buzzed in we found that our room was ready a few hours before official check-in. That was a big plus! Our room was also very nice with comfortable bed, a small refrigerator, coffee maker and spacious bathroom. Whenever we needed any extra supplies they were promptly brought to our room. All-in-all a very nice 3 night stay. Although the hotel is a beautiful renovation of an old building, is close to the river and many eateries, it suffers from being located in a rather sketchy neighborhood, however that can be said of much of downtown Portland. Having never visited the downtown before, we were rather appalled at the numerous homeless camps obstructing city sidewalks. We saw scenes during our 3 day stay that we've never seen anywhere in the world - and we travel widely. I sympathize with the downtown businesses who are doing their best to improve the situation. I only hope that the city of Portland can make it happen.
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Date of stay: August 2021
Sleep Quality
2 Helpful votes
Response from Peter DiOrio, General Manager at Hi-Lo Hotel, Autograph Collection
Responded Sep 28, 2021
lizlubee - Thank you for your review. I appreciate your candid comments of the hotel and your recognition of the historic building we occupy as well as your experience with our staff. There is no debate that the effects of COVID have hurt downtown Portland but I can confidently say we are seeing signs of recovery with businesses starting to reopen and the city tackling an area at a time for clean up. I hope you have a chance to return and can enjoy the resurgence with us! Thanks, Pete
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$192 - $372 (Based on Average Rates for a Standard Room)
United StatesOregonPortlandDowntown
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Frequently Asked Questions about Hi-Lo Hotel, Autograph Collection
Which popular attractions are close to Hi-Lo Hotel, Autograph Collection?
Nearby attractions include Portland Saturday Market (0.3 miles), Pioneer Courthouse Square (0.2 miles), and Ground Kontrol Classic Arcade (0.3 miles).
What are some of the property amenities at Hi-Lo Hotel, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hi-Lo Hotel, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hi-Lo Hotel, Autograph Collection?
Yes, paid private parking nearby, secured parking, and street parking are available to guests.
What are some restaurants close to Hi-Lo Hotel, Autograph Collection?
Conveniently located restaurants include Q Restaurant & Bar, Lechon, and Mother's Bistro & Bar.
Are there opportunities to exercise at Hi-Lo Hotel, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Is Hi-Lo Hotel, Autograph Collection located near the city center?
Yes, it is 0.4 miles away from the center of Portland.
Are any cleaning services offered at Hi-Lo Hotel, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hi-Lo Hotel, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hi-Lo Hotel, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hi-Lo Hotel, Autograph Collection?
The staff speaks multiple languages, including English and Spanish.