I had a little issue with an extremely hard bed and when I asked the front staff if they had any options they went above and beyond and got me in a room with a more comfortable bed. Hotel was clean and well maintained
The best part is the people. The worst is that the bed is a bit hard. But when there is a great location and good b'fast and nice staff who pick you up at the airport and drop you...and take you to expo, train station and other nearby places... it is a great place to stay!
The staff here was excellent. I miss the waffles tho'. I have fibromyalgia and asked for an extra blanket for padding. Instead they suggested 2 duvets and delivered them right away. The maid did a better folding job than I did the next day!
This hotel is very convenient to the I5, which makes it easy to get downtown or elsewhere via the Hwy. The entrance off the service road is a little hard to see at night because the hotel is set way back from the road. The rooms and service are BW standard. The breakfast room is…
I thought the area was OK wasn’t afraid of anything happening to our vehicle the building was nice well-kept the staff was acceptable and professional The rooms were well lit and the Decour was nice the cleanliness was above average
"If you are in a wheelchair, please be careful in the car park. Their courtesy bus forces you to use the road instead of the sidewalk."
"Back side not facing the parking lot."
"Light rail transit a cheap and convenient option to visit downtown vs taking a cab or driving private vehicle and searching for parking."
"Top floor facing parking lot."
"Ask for the third floor. It’s above the hot tub spa and very quiet."