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Quality Inn & Suites Airport

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Quality Inn & Suites Airport
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298 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Tunkhannock, Pennsylvania
Reviewed October 20, 2016

I wish there was a separate rating scale to separate out the staff from the hotel itself. I can't complain about the quality of the room. It was comfortable and roomy, and I really only needed a place to sleep. For the most part, two staff members were exemplary and I mean outstanding. When I called for a shuttle at...

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Helpful?
1Thank Maya N
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, I would like to apologize about the mix up with the shuttle. This is un-called for and it has been addressed. We aim to provided the best service possible to our guest. We hope that you stay with us again so that we can show the changes and provide you with the best stay that you deserve....

Reviewed October 17, 2016 via mobile

this hotel used to be a 3 star for the cleanliness and value. now they dont even have that going for them. we were here about 2 or 3 years ago and it was surprisingly great. we had the same hopes this time around and were very disappointed. rooms smelled of cigarettes and weed...carpet is awful. we were worried about...

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Helpful?
Thank Jeana S
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Jeana, I am sorry to hear about your stay. I am happy that announce that we are going through a remodel and one of the items getting done are new flooring in the rooms. We hope that you come back and see our changes. Safe Travels Michael Kious

Homer, Alaska
Reviewed October 7, 2016

The room and lobby were clean and staff was very nice... the shuttle bus drivers were exceptionally nice aund accommodating. Good breakfast too. Very Close to airport but you don't hear the airplanes.

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Thank L W
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest We are happy to hear you enjoyed your stay. We look forward to your next trip to Portland. Michael Kious General Manager

Austin, Texas
Reviewed October 2, 2016

I spent 1 night at the Quality Inn near the Portland airport. The hotel shared the parking lot and lobby with a Rodeway Inn. The hotel does not have much street appeal. Their computer was broken so I could not print my boarding pass. The clerk was not rude but was not helpful either. My room looked nice upon our...

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Helpful?
Thank M J
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest I am sorry about your stay. I am glade to say that the computer is fixed and now available for our guest. As for the breakfast times, We have set those times to better serve the majority of our guest. We always have oatmeal and fruit Available for the guest that our leaving before the breakfast time....

Canyonville, Oregon
Reviewed October 2, 2016

We had requested a handicap room with a roll-in shower. When we checked in, we were assigned room 111, which is handicap. The bathroom was very large with a roll-in shower. However, the toilet was very low to the ground and very difficult to use. The room itself was terrible! My husband uses a motorized scooter and there was hardly...

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Helpful?
Thank Jean K
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued guest, I am sorry to hear about the situation with your room. That is a handicap room but is designed more for other types of handicap's . We hope you give us another chance. We do have two other rooms that are also handicap. On your next vist call us and ask to be placed in either 105...

Markham, Canada
Reviewed September 22, 2016

I did not have a terrible experience like other reviewers, place was ok, set up like a motel, the place was clean, although funny cleaner smell in the room, arrived really late bcz flight was delayed, so only there for one night, did the job, I have to say that the bed was really comfortable, close to the airport, breakfast...

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Thank tcasta72
Wisconsin
Reviewed September 14, 2016 via mobile

Like many, we wanted a place near the airport for an early flight. I should've read more reviews. Somehow this place got 4 of 5 stars overall. Yet many guests experienced what we had: mold and mildew. Room decor and bed comfort were OK, but it was hard to get past the mildew smell of the AC, and the tub...

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Helpful?
Thank carney33
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

We have been working very diligently towards rectifying the mold issues, and are actually in the process of removing the carpet. There are many updates and renovations going on at the moment. We do hope you will give us another try in the future once these are done in order to leave a better lasting impression of our property. Heather...

Reviewed September 14, 2016

I did something I've never done before - I accidentally made multiple reservations for the same weekend. Their records indicate I did this three times but I only found 2 reservations confirmations in my records. Part of how this happened is that one I made through a booking service which I use a different email address for and since I'd...

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Thank Tamera M
Renton, Washington
Reviewed September 7, 2016 via mobile

The worst place we ever spent a night. If money was not already paid, we would not have stayed. The carpet in the room really stunk. Did not want to go barefoot in the room as I normally do. Made reservation because I thought it was 31/2 place. The agent at front desk actually corrected me and said it was...

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Helpful?
Thank renton10
GMQualityPDX, General Manager at Quality Inn & Suites Airport, responded to this review

I do apologize for your stay not being up to your standards. We are working on updates and renovations right now actually. In a month of two we will actually not have carpet any longer, and we will have hardwood floors, for an idea of some of the updates we are under going! We do hope that you will give...

Hamme, Belgium
Reviewed August 8, 2016

Staying in this motel is affordable and includes a nice breakfast. We really liked the bathroom and the spacious room. The bed was good, the staff was friendly. It is quite close the airport but we had no issues with the noise.

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Thank birdie4567
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This upscale hotel boasts executive guest rooms and luxury suites which are beautifully appointed with deluxe pillow-top mattresses, tasteful armoire enclosures for televisions, granite shower surrounds and countertops, and chairs with ottomans for relaxing. All rooms come equipped with refrigerators, microwaves, hair dryers, irons, ironing boards and European-style coffee makers. Each guest will be able to enjoy our full hot Breakfast served in the morning, with build your own waffles, hot biscuits and gravey, scrambled eggs, sausage links, yogurt and much more. During the summer months make sure to stop by our sparkiling outdoor pool that is open daily from 10am-10pm. You will notice and experience something different at the Quality Inn & Suites Airport Convention Center. The warm and friendly staff provides superior guest service. Let us exceed your expectations. ... more   less 

Additional Information about Quality Inn & Suites Airport

Address: 9727 NE Sandy Blvd, Portland, OR 97220-4226
Location: United States > Oregon > Portland
Price Range: $88 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Airport 2.5*
Number of rooms: 65
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Also Known As:
Quality Inn & Suites Airport Hotel Portland
Quality Inn And Suites Airport Convention Center
Quality Inn Hotel Airport
Quality Inn Portland
Portland Quality Inn
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites Airport staff and other travelers.
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Questions? Get answers from Quality Inn & Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go somewhere else”
 of 5 bubbles barongruda, 4 weeks ago | Read review
“Avoid front desk agent Heather. Bad attitude and horrible service”
 of 5 bubbles cmF1198WM, Dec 22, 2016 | Read review
“Even though the rear wall of my room bordered a busy street it was quiet”
 of 5 bubbles charlesv784, Dec 10, 2016 | Read review
“Book elsewhere!”
 of 5 bubbles lloydw283, Nov 3, 2016 | Read review
“Hotel is right next to I-205. Very noisy”
 of 5 bubbles JeanK595, Oct 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question