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SpringHill Suites Portland Airport

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SpringHill Suites Portland Airport
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237 Reviews from our TripAdvisor Community

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Showing 234: English reviews
West Des Moines, Iowa
Level Contributor
138 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here our first night in Portland due to a late arrival. This hotel is convenient, clean and affordable. The breakfast buffet was adequate and the parking was free. We would definitely stay here again if arriving late or departing PDX early.

Helpful?
Thank LifeAtlasTravel
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear LifeAtlasTravel, As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit... More 

Oakland, CA
Level Contributor
258 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a good airport hotel option. The rooms are larger than typical, 2 beds is a bit cozy. The gym area is adequate for a typical hotel workout. There are 3 aerobic machines, dumb bells, a few balls and a pulley machine. There isn't a lot of open floor space, but you can do a body weight workout if... More 

Helpful?
Thank David B
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff is amazing. so friendly and welcoming. Rooms was very clean and wonderful size. I had no problems . I love this place. I will be back on my next travel here. Wonderful job guys. keep it up!!!!!!!

Helpful?
Thank Katie H
salida, CO
1 review
1 of 5 stars Reviewed 4 weeks ago

We checked into a room near the Portland Intl airport and found this motel to be the dirtiest of any Marriott we've stayed in. There were stains on the carpet, sunflower seeds and cracker crumbs that had not been cleaned. The room smelled like a dog. We kindly asked for a room change, where once again the carpet was soiled... More 

Helpful?
Thank Beddindown
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Beddindown, Thank you for taking the time to share your recent experience at the SpringHill Suites Portland Airport with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to... More 

San Francisco Bay Area
Level Contributor
137 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed August 11, 2016 via mobile

The building is older. Dirty corners in room. Dinged up furnishings. Tv remote didn't work. Heat a/c under-window unit is noisy and inconsistent. Next door hotel being completely re-roofed...not their fault at Springhill, but still annoying. Key card quit working daily, so had to go back down slow elevators and then back up. Housekeeper insists on making bow ties and... More 

Helpful?
Thank ryans69
PDXSH, General Manager at SpringHill Suites Portland Airport, responded to this review

ryans69, I am very sorry you had a less the exceptional stay with us. We try to make everyone's stay the best and most pleasant we can. I have passed along the cleanliness issues to our housekeeping manager. They try to make the towels and tissue decorative so you will remember our property. Sorry to hear that you thought is... More 

Honolulu
Level Contributor
110 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed July 30, 2016

I found the SpringHill Suites just alright. My room was beginning to show it age. It was clean, but ready for a makeover. The staff were friendly and helpful. Breakfast was good. I wasn't fond of the location. If you don't have a car, the only real options for eating are fast food restaurants. There is a shuttle to and... More 

Helpful?
Thank DKHNL
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear DKHNL, Thank you for choosing to stay with us at the SpringHill suites Portland Airport. We take pride in giving our guest a wonderful experience and meeting all expectations. I do apologize we fell short of your expectations. We are a little down the road from the Cascade station where there is many more places to eat and shop.... More 

East Greenwich, Rhode Island
Level Contributor
246 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
3 of 5 stars Reviewed July 29, 2016

I recently spent one night at the Springhill Suites Portland Airport. I normally like Springhill Suites hotels as I find the rooms to be a good size for the value and their newer properties are generally well designed and comfortable. For the most part this property did not disappoint. I used the free hotel shuttle pickup from the airport and... More 

Helpful?
Thank ChewInRI
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear ChewInRi, Thank you for choosing to stay with us at the Springhill suites Portland Airport. We apologize for the lack and placement of outlets in the rooms. We appreciate you bringing it to our attention. We will share your message appropriately within the organization to come up with a solution. Also our apologies for the room feeling drab, We... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 26, 2016

Eek. As a Marriott Platinum Rewards member I booked a two night stay without doing my homework. Shame on me. Previous Springhill properties have been extremely pleasant surprises, most notably Oceanside, CA (amazing!) and Bellingham, WA (charming and lovely). Both properties (as well as another in Colorado somewhere) had an onsite restaurant . Not this property. As a business traveler,... More 

Helpful?
Thank Jeanne A
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Jeanne,Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. I apologize you had some issues with our internet service. I understand this can be very inconvenient and I will make sure this gets fixed. We don't have a restaurant on property but we do have some close... More 

Cary, North Carolina
Level Contributor
665 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 stars Reviewed July 25, 2016

Last 2 nights of our almost 3 week trip to the Pacific Northwest & Alaska. We have stayed here before because it is so close to the airport and our son's house in the Hollywood District. Front desk personnel were friendly & helpful. Breakfast buffet is pretty standard SpringHill Suites fare. Not exceptional but a little of everything we wanted.... More 

Helpful?
Thank Levon M
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear levon, I am happy to hear you had a god stay with us. Thank you for staying at the SpringHill Suites Portland Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Portland. Ambrosia-Front office manager More 

Marietta, Ohio, United States
Level Contributor
131 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed July 17, 2016

I stayed here during the week, though I was here for a work week in Longview, WA. The drive was good from here, as was the drive to downtown. I'd place this property on the older end of Springhill Suites current places, and I really didn't enjoy the lobby. The front desk folks were fine, I didn't get the air... More 

Helpful?
1 Thank Scott T
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Dear Scott T, Looks like we fell short of your expectations. I do apologize you didn't enjoy our facility's. We follow Marriott's layout guidelines and don't have a lot of say in the design unfortunately. I am happy that you felt comfortable in your room and was able to use the internet with no problems. Your feedback is integral to... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about SpringHill Suites Portland Airport

Address: 11922 NE Airport Way, Portland, OR 97220-1078
Location: United States > Oregon > Portland
Price Range: $148 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Portland Airport 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Springhill Suites Portland Airport Hotel Portland
Portland Springhill Suites
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