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Hilton Garden Inn Portland Airport

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12048 Northeast Airport Way, Portland, OR 97220
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471 Reviews from our TripAdvisor Community

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Showing 462: English reviews
Everett, Washington
1 review
3 of 5 stars Reviewed 2 days ago NEW

Foam bed mattresses. Thin walls. Rooms smells like water damage. Friendly staff. Good breakfast. No exhaust fan in restrooms. Ac turns off and on, doesn't stay running for white noise. Halls, elevator, and lobby needed a good vacuuming.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank M7773FQgabrielv
Sheridan, Wyoming
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice place, clean, the housekeeping staff were amazing. Great friendly people. The beds are the adjustable kind and ours didn't work. I slept in a hole and my wife on concrete. Everything else went well

Helpful?
Thank Len G
Sacramento, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

The room was nice, spacious and clean. The beds were comfortable. The food at the restaurant was delicious. The staff went out of their way to make sure we were satisfied with our stay. I would definitely stay here again the next time I come to Portland.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christy H
Dover, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

I selected this location because it is close to Portland International Airport and the shuttle service made the trip quite convenient. My room was right by the elevator, but I was not bothered at all. The hotel business center made it easy for me to check in to my flight the night before.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kera G
Washington DC, District of Columbia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Hi folks , Today I want to review this hotel since I always come here anytime I'm in Portland and I have to say this hotel has never been renovated. As much as I like the garden inn this one is going down slowly. The gym is as big as my bathroom and they give more space for a pool... More 

Helpful?
Thank ByMarcus
Vallejo, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a great stay at this hotel. The staff was very friendly. In fact everyone we spoke to smiled and was very helpful. The breakfast was really good and inexpensive. I was impressed with the free internet. It was really fast and had full signal in all parts of the hotel. Will stay again.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank dylanb980
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for the kind survey. I am glad that our hotel fit your needs and was up to the standards that you can expect with Hilton. Thank you for the business! Liz More 

Plymouth, MI
1 review
2 of 5 stars Reviewed 1 week ago

Air conditioner in bad repair. Moved to new room. Duvet cover very dirty. Requested new. Got 2 blankets instead. Stay was for resting before early morning flight. Much rest time was missed. Expectations were sorely missed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MIgardens
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

I sincerely apologize for your frustrations with our hotel during your stay. This is not up to our standards and I am sorry that we dropped the ball. Please consider staying with us again in the future. Liz More 

Ontario
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was nice and clean. Nice decor and atmosphere in lobby. Complimentary shuttle to/from the airport was great and convenient. Room was nice and clean. AC unit was a tad bit noisy, but were able to sleep through the night because we were so tired. Bummed that this location's breakfast was not complimentary. $10pp. We opted to eat at the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank rosemarycan
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for your review. I am happy that you were satisfied with your stay and hope that you will return next time you travel to Portland. Liz More 

Saginaw, Michigan
Level Contributor
163 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
3 of 5 stars Reviewed 1 week ago

As a HH Diamond, I spend about 80 nights a year at Hilton properties, including a few dozen at Hilton Garden Inns. This property was a middle-of-the-road HGI--nothing unique or special, nothing uniquely bad about it either. Pool was a little below average, as was breakfast. I found the staff friendly in my limited interaction with them. The room itself... More 

Helpful?
Thank MichWorldTraveler
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for your review. I hope that you will choose to stay with us again. Liz More 

NEW ORLEANS, LA, United States
1 review
3 of 5 stars Reviewed 1 week ago

We didn't come away with a favorable impression of this hotel. Even though the sheets were clean, the bed spread was dirty. I had breakfast before we checked out. the waitress told me (after I sat down) that if I didn't want the breakfast buffet, I could go over and read the menu by the entrance. Seemed strange that there... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cheryl D
HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

I apologize that you were not happy with the breakfast standards for Hilton Garden Inn's. They do not have breakfast menus, however, the server could have explained to you that you can order anything from kitchen such as omelets, French toast, pancakes etc. In fact, they are suppose to do this. I will bring this to the attention of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room

Additional Information about Hilton Garden Inn Portland Airport

Address: 12048 Northeast Airport Way, Portland, OR 97220
Location: United States > Oregon > Portland
Price Range: $133 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Portland Airport 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland
Hotel Style:
#40 Family Hotel in Portland
#43 Romantic Hotel in Portland
#49 Business Hotel in Portland
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