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Crowne Plaza Portland-Downtown Convention Center

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#41 of 137 Hotels in Portland
Certificate of Excellence
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Crowne Plaza Portland-Downtown Convention Center
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638 Reviews from our TripAdvisor Community

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Showing 622: English reviews
Post Falls, Idaho
Level Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I spent last week at the Crown Plaza. We were there for the World Parkinson's Congress being held in the Oregon Convention Center - a 5 minute walk from the hotel. Our room was spacious, very clean, and comfortable. We were on the 8th floor, so we picked up some noise from the freeway. It didn't bother... More 

Helpful?
Thank Gary H
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying and taking the time to write such a thoughtful review. I was delighted that you were so impressed with my staff. My team truly enjoyed hosting your group and in turn learning about the struggle those with Parkinson’s endure. I look forward to hosting your future visit, please do not hesitate to call on me personally. More 

Albany, Oregon
Level Contributor
493 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband just spent his first night up at the Crowne Plaza Portland-Downtown Convention Center. He had such a great first impression, that he wanted to make sure we added it to our TripAdvisor listings quickly after his stay. As he drove up north on I-5 to the hotel, he was very impressed how close to I-5 it actually is.... More 

Helpful?
Thank OregonExplorers4
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you so much for taking the time to write a review. My entire team is dedicated to providing excellent service I am so glad it shows. Thanks for staying we hope to see you again soon. More 

Sandpoint, Idaho, United States
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We didn't stay here but I was here 3 days for a conference. Unbelievably pleasant, courteous and professional staff. Outstanding catering for breakfasts. Only day I needed to park, there was a line at the front desk-where you pay for parking ($7). When a staff member saw me with my ticket, she simply signed it off as a "comp" so... More 

Helpful?
Thank acwooly
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying and taking the time to write a review. I love it when we are able to delight our guests by going above and beyond. I will be sure to personally thank the associate that was able to make it happen. I hope we see you again. More 

Delaware
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was very nice. When we arrived there was a little glitch with our room, but it was quickly resolved. The room was clean and comfortable. Even though it was located on the 7th floor we could hear the noise from the restaurant below. The hotel says it's downtown, but not the downtown where all the action is. It's... More 

Helpful?
Thank aventuraqueen
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you very much for your great review. We are happy to hear that you enjoyed your stay so much. We think our location is ideal for anyone who wants to have easy access to anything Portland has to offer. We look forward to seeing you again when you return to Portland. More 

Hot Springs, Arkansas
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Crowne Plaza for 2 nights. Trolley is on same block. Walking to esplanade is a bit difficult due to construction. Staff was friendly, concierge helped sort out problems. The bar and restaurant are decent.

Helpful?
Thank tsblumen
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you very much for your great review. We are happy to hear that you enjoyed your stay so much. We think our location is ideal for anyone who wants to have easy access to anything Portland has to offer. We look forward to seeing you again when you return to Portland. More 

Medina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Not as impressed as I usually am with the Crowne Plaza hotel chain. When we arrived, we were checked in by the supervisor who gave us our room keys. Once we got upstairs, neither of our keys worked. We came to find out that she wrote down the wrong room number and we were trying to get into someone else's... More 

Helpful?
1 Thank Bethany E
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for commenting on your recent stay and my sincere apologies for the service received. I would like to assure you that your experience is far from our core values of superior service we strive to deliver consistently. I hope that you will respond to my personal message and consider giving us another chance when returning to Portland; I... More 

Baltimore, Maryland
Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here recently for 10 days while in Portland on a solo business trip. My stay rated 4 stars; I would stay here again if I were to visit Portland again. My room was spacious and was equipped with a small fridge and microwave oven. Lobby was clean, very large and spacious, and all hallways were wide and clean.... More 

Helpful?
2 Thank Vinny067
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for taking the time to write such a detailed review. I am glad that you enjoyed the hotel and thought it was a great value. I do want to apologize that you felt the directions from the desk were inaccurate and offer my assurance that I will use your comments to improve our service delivery. Thanks for staying. More 

Naperville, IL
Level Contributor
106 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family stayed here one night while on vacation. We booked the hotel through Priceline. The hotel is clean and quiet and the rooms are comfortable. Service is very good as well. There is an indoor pool that has an area outside where you can sit. Parking in the lot costs an additional fee but we were able to park... More 

Helpful?
Thank travelsalotoo
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and writing a review. We are very happy that you had a great stay overall and that you found our location convenient. I hope we have the opportunity to serve you in the near future. More 

Oakland, California
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 22, 2016

Solid hotel for staying in Portland, particularly the East side. Rooms are neat, clean, and modern. I was in a corner room and I hear they are a bit smaller than others, though it didn't bother me since I was traveling solo. The managers and hotel staff are very friendly, professional, and helpful, and the check in and check out... More 

Helpful?
2 Thank armadillo_footprints
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and for your detailed informative review. I'm glad you enjoyed the hotel and loved our location. Thanks for mentioning the quality of, and extensive amenities that make us unique. We look forward to your return. More 

Los Angeles, California
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 20, 2016

The hotel is under contract with several airlines and the hotel said airline staff was priority. That meant if you wanted to catch the shuttle, you had to wait. Regardless, if we are paying guest (not on contracts), we should be priority. The drivers were all pretty nice, with the exception of one. I think his name was Patrick. Restaurant... More 

Helpful?
Thank rallysal5
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and for your review. In order not to confuse future guests we do not prioritize airline guests it is just that we are aware of their schedules. Our shuttle is free from the airport on demand. The return trips are at nominal $10.00 cost so that we can provide reserved scheduled departures. Thanks for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Portland hotel is close to Oregon Convention Center Located just off I-5, in the heart of downtown Portland, the recently renovated Crowne Plaza Portland - Downtown - Convention Center is a great place to base your next trip to Portland. With a convenient location near Portland International Airport (PDX) and Fareless Square, you will find that getting around the city is a breeze. Within walking distance of our hotel in Portland are major venues like the Oregon Convention Center, Rose Garden Arena and Memorial Coliseum, and our hotel shuttle service is available to take you to these facilities. Also, our hotel is near Fareless Square, where Portland's MAX light rail system will take you downtown, free of charge. Some of the city's best dining, shopping and tourist attractions are within in walking distance of our hotel. Portland's Lloyd Center Mall, just over a mile away, offers great shopping opportunities, or if you'd rather, you can find a quiet haven within the city at the Portland Classical Chinese Gardens, located just over a mile from our downtown Portland hotel. Additionally, we're not far from Portland's Pearl District, the city's most colorful and creative district. Our hotel near Portland International has 11 meeting rooms that can be tailored to fit the needs of your event. With new audio/visual options and free high-speed Internet access, come see why the Crowne Plaza Portland is the Place to Meet. ... more   less 

Additional Information about Crowne Plaza Portland-Downtown Convention Center

Address: 1441 NE 2nd Ave, Portland, OR 97232-1131
Location: United States > Oregon > Portland
Price Range: $162 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Portland-Downtown Convention Center 3.5*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotwire, Booking.com, Hotels.com, TripOnline SA, Odigeo, Priceline and Travelocity so you can book your Crowne Plaza Portland-Downtown Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Portland-Downtown Hotel Portland
Holiday Inn Portland
Portland Crowne Plaza
Hotel Style:
#8 Green Hotel in Portland
#24 Business Hotel in Portland
#38 Romantic Hotel in Portland
#42 Family Hotel in Portland
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