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Crowne Plaza Portland-Downtown Convention Center

CrownePlaza.com$144*
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#44 of 140 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Crowne Plaza Portland-Downtown Convention Center
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683 Reviews from our TripAdvisor Community

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Sun City, Arizona
Reviewed 5 days ago NEWvia mobile

We were scheduled to see a two day conference in Portland and decided on the Crowne plaza as our hotel because the hosting hotel for the conference had no more rooms available. It is very convenient that the Crowne offers a free shuttle for a 3 mile radius around the hotel. The shuttle took us to at least a dozen...

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Helpful?
Thank Carol4733
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and for your great review. We are very happy that you enjoyed the Crowne Plaza Portland downtown overall and found the location and access convenient. I was pleased that you mentioned the airport shuttle because we are the only hotel in the downtown area to offer this complimentary service. We hope to see you...

Seattle, Washington
HOTEL’S FAVORITE REVIEW
Reviewed April 10, 2017

I was in Portland for three days for a conference and stayed here - it's just a couple of blocks from (and an easy walk to) the convention center. I had a great stay. The room was quiet, well furnished and spotless. The bed was great and had lots of pillows. There was a microwave, a refrigerator and a safe...

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Helpful?
Thank Rhiar23
About Hotel's Favorite Review
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and for your detailed informative review. I'm glad you enjoyed the hotel and friendly staff. Thanks for mentioning the quality of, and extensive amenities that make us unique. Hope to see you soon.

Oak Harbor, Washington
Reviewed 1 week ago via mobile

This place is phenomenal it has a gym, restaurant, bar, convention rooms!! Excellent food, staff, amenities, shuttle service. Close to many amazing restaurants on broadway and within walking distance.. The rooms are well maintained the beds are so comfortable!! I love this place

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Helpful?
Thank Allen B
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you so much for taking the time to write a review. My entire team is dedicated to providing excellent service I am so glad it shows. Thanks for staying we hope to see you again soon.

Reviewed 1 week ago

From the valet service to the cleaning staff, my experience with the staff at Crown Plaza was impeccable. My favorite anecdote from this overnight for business was when the receptionist who verified my room number when I returned from dinner in the evening, was still behind the counter at check-out the following morning AND SHE REMEMBERED MY NAME! The room...

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Helpful?
Thank Melonie F
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and for your excellent review. My team and I are thrilled when our guests enjoy their stay, we hope you return soon and tell many friends. Thank you,

VA
Reviewed 1 week ago

Flew from Bozman to Portland to watch a Trailblazers game! The Hotel was AWESOME! However, the staff was TERRIBLE! Even the transportation people! Go to the front desk and the person waiting on you receives a phone call while you are there waiting and continues to help whomever on the PHONE! The wait people in the restaurant were spot on!...

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Helpful?
Thank VaSpeters56
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying and taking the time to write a review. I am glad you had a great stay overall and found the room condition excellent. I do want to apologize that you felt the front desk staff was not prioritizing service properly. I will be taking your comments constructively to improve our service going forward.

Reviewed 1 week ago via mobile

My husband and I stayed for two nights with our 3 yr old. When we arrived the parking for self parking was $20. That was expected. The front desk service was okay but not very friendly. The room we had was decent but outside the door there was a plate sitting by the floor from room service. We had a...

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Helpful?
Thank Sofi299
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

I was recently reading this review and I was very disappointed that we delivered such poor service. Please accept my sincere apologies for the inconvenience we may have caused you as the service is far from our core values. My staff and I stand behind our product and if we did not deliver the highest quality or service we encourage...

Swindon, United Kingdom
Reviewed 2 weeks ago

The hotel is a typical US Crowne Plaza - uninspiring and not worth the money, unless your employer pays. If you're collecting IHG points, and can tolerate: - daily $20 self-parking fee (at the outside parking lot, not an underground garage), - $15 breakfast (which is marginally better than a Holiday Inn Express free one), - a tiny pool (rather...

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Helpful?
Thank Vladimir B
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for your review. I am sorry that your visit fell short of your expectations. As you can see when reading our reviews we take great pride in our quality and service. Most people really enjoy our breakfast which features over fifty items all fresh and many organic all for only $15.00 an exceptional value. I would also like...

Honolulu
Reviewed 2 weeks ago

This is not a tourist friendly hotel. They cater to airline crew and conventioneers. Shuttle is a joke! Never available when you want it and ridiculous charge for return to airport trip. Cheaper for two by taxi. Waited for 30 mins at airport for pickup when we arrived and were told it would be there in 5 mins. Two shuttles...

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Helpful?
1Thank BoomNS
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for your review. I am sorry that your visit was not perfect. We love tourists, families, conventioneers, air crews and strive to exceed everyone’s expectations not matter why they are staying with us. I would like to apologize regarding the confusion surrounding the shuttle and to make sure future guest are informed. The service is indeed first come...

Chicago, Illinois
Reviewed 3 weeks ago

I had a great time, great vacation visiting Portlandia staying at the Crowne Plaza......the pool was cool, clean and customer friendly....but don't use it with or right after the kiddies.... The staff was helpful, the room spacious enough and clean.... Convenient and reasonably priced breakfast.....bus to airport and some short term parking right in fron.. AND, if you like the...

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Helpful?
Thank Nolivap
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and writing a review. We are very happy that you had a great stay overall and that you found our location convenient. I hope we have the opportunity to serve you in the near future.

Lee's Summit, Missouri
Reviewed 4 weeks ago via mobile

Crowne Plaza was the hotel suggested by the conference I was attending and gave a special rate for attendees. The facility was pleasant and clean with helpful and friendly staff. I would recommend this hotel to anyone going to Portland.

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Helpful?
1Thank Paula C
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thanks for staying and taking the time to write a review. I am pleased you enjoyed the hotel and we look forward to hosting a future stay.

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Portland hotel is close to Oregon Convention Center Located just off I-5, in the heart of downtown Portland, the recently renovated Crowne Plaza Portland - Downtown - Convention Center is a great place to base your next trip to Portland. With a convenient location near Portland International Airport (PDX) and Fareless Square, you will find that getting around the city is a breeze. Within walking distance of our hotel in Portland are major venues like the Oregon Convention Center, Rose Garden Arena and Memorial Coliseum, and our hotel shuttle service is available to take you to these facilities. Also, our hotel is near Fareless Square, where Portland's MAX light rail system will take you downtown, free of charge. Some of the city's best dining, shopping and tourist attractions are within in walking distance of our hotel. Portland's Lloyd Center Mall, just over a mile away, offers great shopping opportunities, or if you'd rather, you can find a quiet haven within the city at the Portland Classical Chinese Gardens, located just over a mile from our downtown Portland hotel. Additionally, we're not far from Portland's Pearl District, the city's most colorful and creative district. Our hotel near Portland International has 11 meeting rooms that can be tailored to fit the needs of your event. With new audio/visual options and free high-speed Internet access, come see why the Crowne Plaza Portland is the Place to Meet. ... more   less 

Additional Information about Crowne Plaza Portland-Downtown Convention Center

Address: 1441 NE 2nd Ave, Portland, OR 97232-1131
Location: United States > Oregon > Portland
Price Range: $163 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Portland-Downtown Convention Center 3.5*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Hotwire, Expedia, Cheap Tickets, Priceline, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Crowne Plaza Portland-Downtown Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Portland-Downtown Hotel Portland
Holiday Inn Portland
Portland Crowne Plaza
Hotel Style:
#8 Green Hotel in Portland
#24 Business Hotel in Portland
#38 Romantic Hotel in Portland
#42 Family Hotel in Portland
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Portland-Downtown Convention Center staff and other travelers.
7 questions
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Questions? Get answers from Crowne Plaza Portland-Downtown Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go visit the room first! If you don't like it then go change it! Providing they are not SOLD OUT.”
VaSpeters56, 1 week ago | Read review
“Choose a room in another hotel”
  • Three lights - three switches... there are two more
920vladimirb, 2 weeks ago | Read review
“go high, away from the hustle and bustle”
Nolivap, 3 weeks ago | Read review
“Room 1003 (top floor) dos look over Downtown PDX. Nice view”
MattE171, Apr 13, 2017 | Read review
“Room 1018, on the top floor in the corner is very quiet and has a king size bed.”
Rhiar23, Apr 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
CrownePlaza.com
$144* /night
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HotelQuickly$197
Booking.com$144
Expedia.com$144
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Prices are for 1 room, 2 adults
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