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Crystal Hotel

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#44 of 137 Hotels in Portland
Certificate of Excellence
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243 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Kalaheo, Hawaii
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Love these properties. This one was a bit more money than I usually like to spend especially because of the parking fees in the Pearl. But it's a fun and funky hotel with a prime location for enjoying downtown. The only thing was that the beds are hard.

Helpful?
Thank heidi317
Management response:

Thank you for the Review! Downtown definitely is a funky place to be. Glad you enjoyed out little corner of downtown. sorry to hear about the beds. I will definitely double check to make sure we haven't overlooked a need to replace one. thank you again! Corey Osten More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed for a night while visiting to see a concert at the Roseland Theater. The show was only 5 blocks away and we felt perfectly safe walking between the two late at night. The hotel itself is super fun and quirky. Very nice employees who are willing to help with anything. We forgot our robes when we went to... More 

Helpful?
Thank Lyndsay S
Management response:

Thank you for the review! Glad you had a great time and hope the show at the Roseland was fun! for a change in menu we do have Ringlers Pub just up Burnside to give you that variety. We do have happy hour menus served from 3-6pm and 10pm-12am. They can kind of blend in as they are the "bar"... More 

Medford, Oregon
Level Contributor
551 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is in a nice area for walking with easy access to a variety of restaurants, bars, grocery, variety stores, Whole Foods, Powell's Books, public transportation... The soaking pool in the basement of the hotel is a nice amenity, use the robes provided in your room for making your way there and back to your room. The room decor... More 

Helpful?
Thank sp4301
Bend, Oregon
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We did not realize that there is no on sight parking. My husband didn't do his prep work before booking the room. We found parking a couple blocks away in a garage at noon that charged us $15 for overnight and then the next morning charged us another $5 because it was after 7am! Crazy! The room we had, #415,... More 

Helpful?
Thank bendcoles
Dametris, Manager at Crystal Hotel, responded to this review

bendcoles, Thank you! Thank you for staying with us. The queen bed in your room was a standard queen bed, the rooms is considered "European", because the bathrooms are shared, down the hall. We apologize for this misunderstanding. I wish we could do it all again, with less noise, and a larger bed!! I'll let the staff know about their... More 

Buenos Aires, Argentina
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Maybe I expected a lot, because I have always like McMenimen's pubs. The hotel rooms were lilliputian, the bathrooms reminded me of summer camp. The only upside was the children's breakfast and the pool in the basement.

Helpful?
Thank IvanPicasso
Dametris, Manager at Crystal Hotel, responded to this review

IvanPicasso, Thank you for taking the time to give your feedback. Even though we didn't hit high experience marks during your stay, we appreciate it. More 

Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel interior design changes from the typical chain hotels. However the price is quite steep considering the majority of the rooms have shared bathroom (a detail that I did not notice upon reservation because for this price I was not expecting it) and a bed that might be as old as the building. So if you do not plan... More 

Helpful?
Thank Bruno J
Dametris, Manager at Crystal Hotel, responded to this review

Thank you for your review Bruno J., I'm sorry that your stay was less than expected. We do the best we can... nonetheless, we appreciate you taking the time to stay with us, and for your feedback. More 

Washington DC, District of Columbia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

(Alternate title: "The Crystal Hotel Has That Portland Magic and the Price is Right") I was planning a trip from the east coast to Portland, and -- given the budget for the trip -- searching the web for a not-too-expensive lodging. For me, that means north of a cut-rate motel, but safely south of $250+ a night at the mega-chain... More 

Helpful?
2 Thank triptaker58jtbjr
Dametris, Manager at Crystal Hotel, responded to this review

triptaker58jtbjr, You're review is everything!! Life!! Everything we work so hard for someone to appreciate, and we're excited that it was you!! Thank you!! "The Crystal Hotel is All That Sparkles: An Accommodation With Imagination at the Right Location". You're the real MVP. Thank you!! More 

Edmonds
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Hotel location could not be better. It's within 2 blocks of Powell book store, Whole Foods is across the street, not to mention everything else downtown Portland has to offer. On the property there is a very cool bar downstairs (OM gosh the Manhattan Martini was fabulous!), live music/comedy and the main restaurant has tables in a sunny outdoor... More 

Helpful?
Thank katew498
Dametris, Manager at Crystal Hotel, responded to this review

katew498, "In the Heart of Portland" That was nice... the blanket part is suspect, and something that has been looked into immediately, thank you. Wow, let me just say, thank you!! We hope you'll come back and visit with us soon. Let us show you how fast we pay attention to our guest reviews. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Old historic building, floors creek, charming rooms, each decorated in homage to a famous music artist. Mine was Blues <Someone> (sorry it's been a few years, I forget at this moment). Bath was shared, but sink in room. Great hot tub in basement, not too hot, saltwater, cascading water falls, tiki theme. Very memorable and relaxing. Located near Powell's Books.... More 

Helpful?
Thank Kevin G
Dametris, Manager at Crystal Hotel, responded to this review

Kevin G., Thank you for that "Creaky Charm" feedback. We appreciate you taking the time. We also appreciate you staying with us. We've discuss beds too; thank you! Come back, and try us out again. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 20, 2016

Each of the McMenamin's hotels are a wonderful get-away though the Crystal Hotel is a magical location in the heart of the city. With a seemingly secret pool made just for you (and maybe 50 of your closest strangers for friends ;) to float in after a long day of lounging, and the Zeus cafe and bar just upstairs it... More 

Helpful?
Thank Rusty W
Dametris, Manager at Crystal Hotel, responded to this review

Rusty W., Thank you! We love that there was some respite for your soul... and we appreciate you writing about it. Until we meet again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Located just across the street from the legendary Crystal Ballroom, the Crystal Hotel has 51 comfortable guestrooms, each inspired by a song or performance from the Crystal Ballroom's past 100 years. Colorfully painted panels and headboards anchor the rooms, while deeply-hued walls, black velvet drapery and animal print upholstery lend a rock ‘n’ roll vibe. Large windows afford views of the city from all angles. Room rates include admission to the soaking pool and the opportunity to purchase tickets to the Crystal Ballroom show. With the inclusion of the Zeus Café and free live music at Al’s Den, this downtown hotel combines dining, relaxation and rock and roll history in the heart of the city. ... more   less 

Additional Information about Crystal Hotel

Address: 303 SW 12th Ave, Portland, OR 97205-2302
Location: United States > Oregon > Portland > Downtown
Price Range: $106 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crystal Hotel 2.5*
Number of rooms: 51
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