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Residence Inn Portland Airport at Cascade Station

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#43 of 137 Hotels in Portland
Certificate of Excellence
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Residence Inn Portland Airport at Cascade Station
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347 Reviews from our TripAdvisor Community

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Showing 341: English reviews
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I always stay at this hotel after trying many out in the Portland area. Always great, friendly staff, and always great, clean rooms. Highly recommend anyone traveling to stay here, as the service is second to none and it is conveniently located near shopping and transportation hubs.

Helpful?
Thank Kael B
Tyler T, Front Office Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Kael B: Thank you for always staying with us here at The Residence Inn "The best place to stay" when you stay in Portland. Our amenities and customer service come second to none. Please let us know when your travels are bringing you back to Portland, so we can reserve you a spot at our hotel. Best Wishes, -Tyler More 

San Diego, California
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was such a lovely stay. We dropped in after the heat made staying at the relatives no longer possible. While always happy with the Residence Inns I've stayed at, this one really stood one. Impeccably clean and up-to-date, you would never know you were at an "airport hotel." Zac greeted us and went out of his way to make... More 

Helpful?
Thank Rateyjane
Tyler T, Front Office Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Retejane: Thank you for stopping in and staying at The Residence Inn Portland Airport, where the air conditioning is superb. I'm glad to hear that you and your guest enjoyed Zac's service that is so memorable, along with the many amenities our hotel has to offer. Please come join us again when the heat gets to bearable for the... More 

Eau Claire, Wisconsin
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was very clean! The staff was friendly, courteous & helpful! The rooms were spacious. The hotel was conveniently located near the airport & the light rail. We took the light rail to the city center & back. The hotel shuttle picked us up after dropping off our car the night before our early morning flight. They also took... More 

Helpful?
Thank LeeRuth
Tyler T, Front Office Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear LeeRuth: Thank you for staying with us at the Residence Inn Portland Airport. I'm glad you enjoyed our suite size and the amenities we have to offer for all of our guests. Our courtesy airport shuttle is a great service that we have and we're glad you could utilize it to your convenience. I'm sorry for there not being... More 

Buenos Aires, Argentina
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This was first stay at this Residence Inn. The room was immaculate and comfortable. The night staff, in particular, were very friendly and I felt welcome. I didn't use the pool, but it looked inviting. Free parking. Free wifi. Excellent full breakfast.

Helpful?
Thank RonnieHausheer
Tyler T, Front Office Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear RonnieHausheer: Thank you for coming to stay with us for a first time and I am glad you enjoyed the comfort of our hotel. Hopefully our brand new breakfast menu and our amenities will bring you back to Portland, OR to stay with us again at the Residence Inn Portland Airport. Best Wishes, -Tyler More 

Plano, Texas
Level Contributor
319 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 3 nights. I used the mobile check in. The front desk staff was great. The hotel was up to date. My room comfortable and so was the bed. I would have rated it higher but the cleaning staff did not do there job. Trash cans were not emptied. They did not replace the coffee. I had... More 

Helpful?
Thank Joe B
Tyler T, Front Office Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Joe B: We appreciate you taking the time to write about your experience here at The Residence Inn Cascade Station. I'm glad to hear that you enjoyed our newly renovated hotel and the amenities we have here. In regards to the coffee issues, please accept our sincere apology. I will make sure our Executive Housekeeper is made aware of... More 

Spring, Texas
Level Contributor
388 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night. The rooms are nice and the access to airport is nice. Several places to eat, drink, and shop near by. Train station is nearby to take you to other parts of the city. Breakfast could have been better, several normally expected items were missing.

Helpful?
Thank Ron R
Tyler T, Front Office Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Thank you for your review about our property The Residence Inn Portland Airport. We are glad you enjoyed the area and what our surroundings have to offer. I'm truly sorry the old breakfast menu we had didn't suit you but, we have rolled out an entirely new breakfast that I believe you would enjoy. Hopefully you will be back for... More 

Pennsylvania
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

** As background – I am a Marriott Gold member with 317 lifetime nights. ** Quality/Condition of property – Very good. The rooms are large and comfortable. Overall the property is attractive and in good condition. ** Customer Service – This property distinguished itself by providing the worst customer service that I have ever experienced with a Marriott brand hotel.... More 

Helpful?
Thank Caroline_in_PA
Joshua C, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Caroline, Please accept my sincerest apologies for the issues you experienced with my team when you stayed at our hotel. The lack of communication and behaviors you have described are unacceptable and far from the Marriott Standards we strive to uphold every day. I would love to have the opportunity to learn more about your experience and be able... More 

Sammamish, Washington
Level Contributor
47 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night on our way to Bend, OR from Seattle. This is a well located location, adjacent to the airport property and directly next door to Target and a few other shopping options. It is also walking distance to the Max train that goes directly downtown. The rooms are standard Residence Inn rooms and well appointed... More 

Helpful?
Thank danmiller3
Tyler T, Front Office Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear danmiller3: Thank you for staying with us at the Residence Inn Portland Airport. We are glad to hear that you enjoyed your stay and the amenities we have to offer to our guests. We hope that next time your travels bring you through Portland again. Best Wishes -Tyler More 

Boston, Massachusetts
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this location the last few days before flying out. The hotel is clean, quiet and easy to get to. The MAX train stops right out in front. Very convenient! The front desk staff (thanks for everything, Emily! You're the best!) and other staff members were great! Very accommodating! The breakfast was great. Lots of room inside and... More 

Helpful?
Thank newenglander1952
Tyler T, Front Office Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear newenglander1952: Thank you for staying with us here at the Residence Inn Portland Airport and enjoying it. Making our guest's stays stress free and having Service So Memorable is what we strive for time after time, so we are glad that Emily and staff have made a lasting impression on you and your family. Please join us again when... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 19, 2016

My daughter and I enjoyed our stay.The room was amazing! I was amazed that they had Airport Shuttle service 24/7. This was helpful for me, since I had to be at PDX at 4;30am. Thanks for a wonderful stay!!

Helpful?
Thank Melanie R
Tyler T, Front Office Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Melanie R: Thank you for taking the time to review the Residence Inn Portland Airport. We are glad you and your daughter enjoyed your room and convenience of our airport shuttle. Hopefully the next time your travels bring you two to Portland you will be able to stay with us longer and enjoy some of our other amenities like... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Residence Inn Portland Airport is a newly renovated, all-suite hotel located less than one mile from Portland International Airport and only 9 miles from downtown Portland. The hotel is within walking distance to shopping and restaurants in the new Cascade Station Shopping Center. The Mt. Hood MAX Stop is located adjacent to the hotel for easy access to Downtown Portland. We offer beautiful, spacious suites and outstanding amenities, perfect for business or leisure travel! ... more   less 

Additional Information about Residence Inn Portland Airport at Cascade Station

Address: 9301 NE Cascades Pkwy, Portland, OR 97220-6822
Location: United States > Oregon > Portland
Price Range: $173 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Portland Airport at Cascade Station 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Residence Inn Portland Airport At Cascade Station Hotel Portland
Hotel Style:
#23 Romantic Hotel in Portland
#28 Business Hotel in Portland
#38 Family Hotel in Portland
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