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Chestnut Tree Inn Portland Mall 205

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78 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Ulm, Germany
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Just a motel. It was clean and we paid 70$. The price in general was ok, because the coffee and WiFi was for free. But it took as 30 minutes to check in, because the service was very slow. Furthermore I have been kicked out every 5 of the internet. There were a couple of possibilities to get some food,... More 

Helpful?
Thank med_ulm
General M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205, responded to this review

Dear y med_ulm, Thank you again for your feedback! I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the peak of our interest.... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Pretty basic with only a couple small quirks. There's only 2 towels in the room, and it's a bit tricky to get to. Yet, the price was right and we were just staying for one night. It's not creppy, just really basic.

Helpful?
Thank Emily P
General M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205, responded to this review

Thank you very much for sharing your travel experience you had with us. I am happy to learn that you enjoyed the value and the convenient location of our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area. More 

1 review
3 of 5 stars Reviewed August 5, 2016

I have stayed here many times. The rooms have always been clean, comfortable, large-ish. The beds OK. The amenities what you'd expect for the price: basic but adequate (free wifi, flat screen t.v., small refrigerator, a/c that works fine). This time, though, I was a bit surprised at how much I paid--not quite $140 all told. Maybe that's because I... More 

Helpful?
Thank Todd S
General M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205, responded to this review

Thank you so much for such a wonderful review you have of our hotel. We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value for your money and we are so happy to know that our efforts... More 

Selfoss, Iceland
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2016

Staff was nice, room was big and clean. Near the main road, but very quiet. Only one thing we didn´t like was, that there was big and nice kitchen, which was absolutely empty...No dishes, utensils, pots, just anything:) And what was very weird-no door to the bathroom, so if you are for exmple sitting on the toilet, if someone opens... More 

Helpful?
Thank Wewe14
General M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205, responded to this review

Wewe, We appreciate your high rating of our hotel, though I do apologize for any inconveniences that you experienced with the kitchen not being stocked and no door to the restroom. Feedback like yours helps us ensure we are addressing the needed areas so we may improve our guests overall experience. I hope that your next visit will be even... More 

Sarasota, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 17, 2016

Needed a clean, reasonably priced hotel room near the Portland airport and found this place just by chance. We stayed in the "annex" and were pleasantly surprised. The price was less than $100. We would highly recommend this place to anyone.....ask for the annex. No breakfast but they do serve coffee and juice in the lobby.

Helpful?
Thank Nshnels
General M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205, responded to this review

Nshnels, We are happy to hear that you found our location to be convenient for your needs near the Portland airport, and that you enjoyed your stay. Thank you for your feedback and for your recommendation. We hope to see you again the next time you return to the area More 

Christmas Valley, Oregon
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 2, 2016 via mobile

I booked the room through the Internet. I've done this a number of times with no surprises, however, in this case I was surprised that an additional security deposit was required. The clerk told me an additional $100.00 was required. He was decent enough to lower it to $50.00. I'm still waiting for it to come back to my card.... More 

Helpful?
Thank dodge1269
General M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205, responded to this review

Dodge, We are sorry for any inconveniences you had during your stay. Despite that, we would like to say thank you for your booking with us and for the feedback. It means a lot to hear from you and we hope to exceed your expectations on your next visit. More 

Kelowna, BC
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed April 15, 2016 via mobile

We clearly weren't expecting the Hilton at these prices; however, I can't think of one good thing to say about our night here... Oh, yes... it was a non smoking room, and it did not smell like smoke at all!! 😁 The room barely passed for clean, the sheets and blankets were very tattered and worn - had more than... More 

Helpful?
Thank taralid
General M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is also important to us to hear from you on the issues that you experienced so that they can be quickly addressed.I do thank you for bringing this matter to our attention and I... More 

Travelers are raving about these Portland hotels

Irrigon, Oregon
1 review
1 of 5 stars Reviewed February 24, 2016

have stayed there a few times every time the price is different they say come back after 4 and then you get a better rate what kind of crap is that not to mention the tweekers and hookers is very annoying

Helpful?
Thank Rachelle M
General M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205, responded to this review

We would like to apologize for the inconvenience caused by the noise of the other guests. We are now informing the management about the problem for the convenience of our customers. We thank you for sharing your concerns to us so we can continue improving our facilities and accomodations for our dear customers. We hope to see you again soon! More 

Hella, Iceland
1 review
1 of 5 stars Reviewed February 11, 2016 via mobile

My first experience with the head manager consisted of him accusing us of making noise all night and having too many people over. When I informed him it was the room next to us he just ignored me. Nice way to start the morning after you and your husband didn't make a peep. Then the housekeepers cleaned our room but... More 

Helpful?
Thank Stephen J
General M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you... More 

Colorado Springs, Colorado
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 16, 2016 via mobile

I got this hotel so that my nephew would have a place to stay. They were pretty accommodating at first. Especially since I don't live in the same state. However, I recently found out that they kept my security deposit. After calling them they said my nephew was smoking in the room. Well, after talking my my nephew he didn't... More 

Helpful?
1 Thank Clashfactor
General M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your stay with us, especially that we were not able to address the issues and misunderstandings right away.Thank you so much for bringing this matter to our attention I want to assure you that we are thoroughly investigating this claim. Thank you for choosing our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Chestnut Tree Inn Portland offers a 24hr free coffee and tea in the lobby, wireless internet, guest laundry, free parking, and pets are welcome with additional charges and restrictions. ... more   less 

Additional Information about Chestnut Tree Inn Portland Mall 205

Address: 9699 SE Stark St, Portland, OR 97216-2450
Location: United States > Oregon > Portland
Price Range: $66 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Chestnut Tree Inn Portland Mall 205 2*
Number of rooms: 59
Reservation Options:
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Also Known As:
Chestnut Tree Inn Portland Mall 205 South Hotel Portland
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