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Chestnut Tree Inn Portland Mall 205

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Traveler (21)
Room & Suite (4)
Overview
9699 SE Stark St, Portland, OR 97216-2450 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Family Rooms
Multilingual Staff
Pets Allowed
2 Star accommodation
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Rooms
Aug 27Aug 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)
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1 - 5 of 139 reviews
Reviewed 1 week ago

The bathroom was not clean when we arrived. We told a janitor about it, she came and just flushed the toilet. We had to clean the bathroom ourselves... Room is not clean and is very dark. We are far from the lobby in an annex...More

Thank Number3travel
Response from Nerissa M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205Responded 1 week ago

Number3travel, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback are certainly going to be taken into...More

Reviewed 2 weeks ago via mobile

This place is gross. I will admit I was looking for a bargain on a budget. I am not really high maintenance so I booked this place because of the proximity to the venue I was attending. They had a hard time finding the actual...More

Thank Friendtravel602
Response from Nerissa M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205Responded 2 weeks ago

Friendtravel602, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience....More

Reviewed July 12, 2018

Great location and price. Reason for 3 star instead of 5 star was as follows. 2 night stay. Only 1 wash towel for two people, fan in bathroom was not working and really fogged up the mirror. We came back late and housekeeping turned the...More

Thank marcgalb
Response from Nerissa M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205Responded 5 weeks ago

marcgalb, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered with our bathroom fan during your stay. This is certainly not the kind of experience we would like for our valued guests to have. We wish you...More

Reviewed July 11, 2018 via mobile

I’m pretty sure bedbugs is really all that needs to be said here… but there’s a 200 word minimum so I will add is a complete shitshow from the moment I arrived. It was shortly after 5 PM and the maids we’re still cleaning the...More

Thank Amy S
Response from Nerissa M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205Responded 4 weeks ago

Amy S, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bugs were found and also the room was rented out, with no further complaints. I want...More

Reviewed July 9, 2018

I knew this place had poor reviews and a bit of a flea bag place which was proven during my 2 night stay. Rude checkin and treated like low life. I guess that is their normal clientele. First morning I informed the desk person there...More

1  Thank larry87120
Response from Nerissa M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205Responded July 10, 2018

larry87120, We are very sorry to hear the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk. We assure you that this is not to happen...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
$80 - $145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
$80 - $145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (21)
Room & Suite (4)
Questions & Answers
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Tracy H
October 20, 2016|
Answer
Response from JohnPaul489 | Reviewed this property |
Refrigerator yes, coffee pot and microwave no - for the most part. There are some "deluxe" rooms with extras.
1
Vote
karin k
June 18, 2016|
Answer
Response from JohnPaul489 | Reviewed this property |
Very pet friendly, especially if you get a room in the annex (across the street from the main building), where a great pet area is just steps across the parking lot outside the room.
0
Votes
Room Tips
"There are noon."
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"Rooms on the second floor are really nice further from the road noise which really is minimal. It really was..."
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"Consider check in at 3 and check out noon."
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"The lamp doubles as a 2.4 amp usb charger!"
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