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Chestnut Tree Inn Portland Mall 205

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9699 SE Stark St, Portland, OR 97216-2450
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Traveler (30)
Room & Suite (8)
Dining (1)

About

#113 of 158 hotels in Portland
Location
Cleanliness
Service
Value
The Chestnut Tree Inn Portland offers a 24hr free coffee and tea in the lobby, wireless internet, guest laundry, free parking, and pets (small dogs) are welcome with additional charges and restrictions. We are minutes from Portland International Airport (PDX), downtown Portland, Convention Center, Moda Center and easy access to everything Portland has to offer via Max train. Enjoy various dining options within walking distane as well as shopping, parks, and recreation.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Vending machine
Pets Allowed ( Dog / Pet Friendly )
24-hour front desk
Express check-in / check-out
Self-serve laundry
Wifi
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Room features
Air conditioning
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Hindi
175Reviews3Q+A31Room tips
Traveler rating
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Popular mentions
Kim Brown wrote a review Apr 2020
Portland, Oregon1 contribution
Left covered in bed bug bites. Very disappointed with my stay. No refund was offered. So if you want a cheap stay, a loud environment that keeps you up most of the night, and the ability to leave in a worse condition then you started, well this is your place to stay.
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Date of stay: April 2020Trip type: Traveled as a couple
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Response from Tina M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205
Responded Apr 13, 2020
Safari542476, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bugs were found and also the room was rented out, with no further bug complaints. I want to assure you that we are thoroughly investigating this claim and that although we have not found any evidence of a bug infestation, we are taking the necessary precautions to ensure that nothing is missed. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis. I do hope you'll return and let us show you a far better experience.
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lavachickie wrote a review Mar 2020
Salem11 contributions2 helpful votes
Chose this place upon recommendation from a friend for a cheap and easy getaway to break the monotony. One of the few places in Portland to still offer smoking rooms. It looks like there has been a remodel done recently, which makes it OK. I should’ve booked online as there much better deals than what I was given when I called directly, which feels like a rip off. Most losing will give you the best rate when calling directly anymore. The room was ready at check in time of 3 PM. Check in staff was nice. They present you with a full page of policies to sign that essentially runs down all the felonies and misdemeanors you’re not supposed to commit while on the property. So that gives you insight into what the problems might be in this area. In it two queen room, one bed seemed newer and of better quality, the other was springy and poor. Room was clean and didn’t smell to bad for a smoking room. No microwave or hair dryer. (One micro available in the office.) Water was hot and plentiful making for a good shower. The wall unit for heating cooling has a fab You could leave in which was nice. Tv is tiny. Worked for what we needed.
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from Tina M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205
Responded Mar 24, 2020
lavachickie, On behalf of my entire team, we would like to thank you for your wonderful review and for noticing our recent updates that we have made to our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We look forward to serving you again here at the Chestnut Tree Inn Portland Mall 205!
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Nick wrote a review Nov 2019
1 contribution
Overheard a conversation between Scott an employee at the chestnut tree inn and a guest about being sexually assaulted while staying at the mall 205 location. Also I was told by an employee working at the chestnut tree inn that I could book for 3 days for $60 a day plus tax. When I attempted to check in/pay there was somebody else working. I was told the price was now $80 a day and basically either pay it or leave. When I asked to speak with the manager he came into the office area and stated that there is nothing he is willing to do as he was technically supposed to have the day off! In top if horrible customer service the rooms are disgusting. You can find way nicer for same prices or less. Do not stay here. Enter at your in risk.
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Date of stay: October 2019Trip type: Traveled on business
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Response from Tina M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205
Responded Nov 21, 2019
NickR19555, Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk. We assure you that this is not to happen again. On behalf of our entire staff, we thank you for raising your concerns with us.
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KC R wrote a review Nov 2019
5 contributions
Tried to cancel our second night the next morning and we were told we couldn't cancel. Forced to pay for a night we didn't stay in this horrible place. Our confirmation listed a cancelation time that was hours before we ever made the reservation.
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Date of stay: October 2019
Rooms
Service
Room Tip: Choose another hotel.
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Response from Tina M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205
Responded Nov 10, 2019
KC R, On behalf of our entire staff at Chestnut Tree Inn Portland Mall 205 we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team regarding this inconveniences during your most recent experience with us. We apologize for this and would love for you to contact me so we can figure this issue out together. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
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Ava wrote a review Nov 2019
1 contribution
I did not find something especial about this place! It did not have basic amenities like iron, hair dryer and microwave! There was an oven in the kitchen but there was no dishes so anyone can heat his/ her food! I think the oven was just for decoration bc there was no dishes in the cabinet!! I do not recommend this area!
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Date of stay: October 2019Trip type: Traveled solo
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Response from Tina M, Guest Relations Manager at Chestnut Tree Inn Portland Mall 205
Responded Nov 10, 2019
Znaza, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take all reports of lacking service, amenities and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us. Kind regards.
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PRICE RANGE
$67 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chestnut tree inn portland mall 205 south hotel portland
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
56
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Frequently Asked Questions about Chestnut Tree Inn Portland Mall 205
Which popular attractions are close to Chestnut Tree Inn Portland Mall 205?
Nearby attractions include Monticello Antiques (0.5 miles), Antique Mercantile (0.6 miles), and Morrison Bridge (0.2 miles).
What are some of the property amenities at Chestnut Tree Inn Portland Mall 205?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at Chestnut Tree Inn Portland Mall 205?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Chestnut Tree Inn Portland Mall 205?
Yes, free parking is available to guests.
What are some restaurants close to Chestnut Tree Inn Portland Mall 205?
Conveniently located restaurants include Sayler's Old Country Kitchen, Elmer's Restaurant - Mall 205, and Portland Seafood Company.
Are pets allowed at Chestnut Tree Inn Portland Mall 205?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Chestnut Tree Inn Portland Mall 205?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to Chestnut Tree Inn Portland Mall 205?
Many travelers enjoy visiting Benson Bridge (5.0 miles) and Albertina Kerr Center (3.8 miles).
Is Chestnut Tree Inn Portland Mall 205 accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.